Hello, cant get working local on large networks, where comfortclick server not in /24 net-mask.

Hi,

Has anyone facing troubles using SMTP e-mails?

I have everything configured the same way in several devices, and my SMTP is actually working on a Grinder, on my local software based demo, but on my Jigsaw it doesn't send any e-mails...

The Configurator version is 4.6.26.

I already rebooted the Jigsaw, but it still doesn't send any e-mails.

The network is configured correctly, and the remote access is also working. It just doesn't send any e-mails...

Best regards

Hey,

Asking for help or info.

Ive been getting this Out of memory error lately with 4.6.20 and 4.6.26 servers. 
First i noticed it with a old server that was still on 4.4.4 version but got updated without my knowledge. After the update it crashed every 3 days giving a out of memory errors in the log.

Today it happened again, when our 4.6.20 Bos server was acting strange - it wouldn't update button presses on a control panel - So i did a server reload from bos config to see if it would help. But after the reload everything was gone. It loaded up a new empty config all themes and devices deleted. 

With a error:

Devices : 27.01.2020 10:32:39 : Error : Server : Error loading file C:\Program Files (x86)\ComfortClick\bOS Server\Building\Configuration.bin. Exception of type System.OutOfMemoryException was thrown. at System.Collections.Generic.Dictionary`2.Resize(Int32 newSize, Boolean forceNewHashCodes)
at System.Collections.Generic.Dictionary`2.Insert(TKey key, TValue value, Boolean add)
at System.Runtime.Serialization.SerializationInfo.AddValueInternal(String name, Object value, Type type)
at System.Runtime.Serialization.SerializationInfo.AddValue(String name, Object value, Type type)
at System.Runtime.Serialization.SerializationInfo.AddValue(String name, Object value)
at System.Runtime.Serialization.Formatters.Binary.ObjectReader.ParseMember(ParseRecord pr)
at System.Runtime.Serialization.Formatters.Binary.ObjectReader.Parse(ParseRecord pr)
at System.Runtime.Serialization.Formatters.Binary.__BinaryParser.ReadMemberPrimitiveUnTyped()
at System.Runtime.Serialization.Formatters.Binary.__BinaryParser.Run()
at System.Runtime.Serialization.Formatters.Binary.ObjectReader.Deserialize(HeaderHandler handler, __BinaryParser serParser, Boolean fCheck, Boolean isCrossAppDomain, IMethodCallMessage methodCallMessage)
at System.Runtime.Serialization.Formatters.Binary.BinaryFormatter.Deserialize(Stream serializationStream, HeaderHandler handler, Boolean fCheck, Boolean isCrossAppDomain, IMethodCallMessage methodCallMessage)
at BOSCommon.Helpers.Serialization.ReliableSerialization.Load(IServer server, String filename, BinaryFormatter bf)

Next reload wont help and the error is gone with the next reload as if it wouldn't even load the building folder.

Im really hoping that comfortclicks guys can restore my building folder because there was a lot of updates and no backups from today. 

Regards,

Guy with a headache 

Is there anyway to log/monitor events from server to a file? It is possible via bOS Config but want to be able to log 24/7 without having the client running.

In situations when things don't work as expected this would be really helpful. This would also reduce the risk that bOS Config dies and a day of logging will not be there.

Hey,

Ive noticed that 2 of our servers have high cpu usage. Turns out that bos service is using 18-45% cpu (Pulsating usage) After restarting the service it returns to normal. Both servers have the latest stable update. But the problem returns, i dont know for how long it stays normal yet. 

One said server is really old and we will move it soon to a new one, but that's how i noticed it happening. Because everything went to slowmo mode.

Other server is newer with a better cpu but it had the same symptoms. I restarted the service yesterday but today its back.

Ive checked some other servers and they all have ~3% cpu usage max. But they also are on version 4.4.4

Has anyone else noticed this?

Hi,

I've recently updated server to version 4.5.8, but it's still impossible to work with it. Mostly remotely.

On local network I'm still experiencing error calling function problems, specially editing scenes, moving up and down elements. It still keeps on disconnecting and reconnecting sometimes. Very often...

But remotely it's impossible to do anything. Clicking on any tree view item makes configurator reconnect. Always. bOS client for PC isn't working right neither. Sometimes reconnects, sometimes camera freezes after a few seconds and finally reconnects again...

All those things makes impossible to update our customer's servers (I'm working with one of my own with free license).

Anyone else experiencing same problems after the update?

Thanks in advance.

4.50 is a very unstable update with lots of bugs.

- Many function not found errors when accessing various items on the server, like setting the right region (which was reset to default value again by the update) or checking network settings (that was also changed to default settings with the update)

- Can't set time zone (error calling function)

- Can't change network settings (error calling function)

- Viewing logfiles generates multiple errors calling function messages

- Adding new weather crashes BOS server

- Error icons in some tasks for no apparent reason.

- bOS Server crashes often, especialy when working from bOS Configurator (adding a task or node will crash bOS)

- Unable to add a trigger in a program (under tasks), adding will crash the interface with object not set to a reference error!

- Trying to add a trigger in a program with Condition set to ValueChanged (OnChange) will result in error 'Field value was not set' and not adding the trigger!

- Can not copy-past. It results in error message 'Error copying data from the clipboard, reference not set to instance of an object'

- When connecting with bOS Client (windows or iOS), continious connection error about 'Can not connect with this profile. Profile key does not match the server key. Possible security violation. Do you want to proceed anyway?'

- and many many many more bugs.

To bad I updated to a buggy version of bOS server...

When can we expect a stable update from 4.5?

Hello. After starting to update all of our installations I noticed that bOS Configurator can not connect to updated one, it says Downloading Configuration, then Configuration is loading. Please wait and that repeat. bOS Client has no problem connect to that installation. Any solution for this issue? It seems that is case of all devices updated to 4.5.0.

Hey clickers,

I'm having a weird problem again, Our client demanded graphics for every meter (C/H water, electricity and for the whole building ventilation system) and i noticed that when we did a backup of the bOS configuration or the server did a restart, we got weird spikes in graphics that sometimes where lower values and some were higher values. The water and electricity info is collected and readout by Anybus mbus to modbus and the ventilation values are collected with usb modbus dongle. Pic below has a week view but actually the value rises again after the server get the correct value again from Anybus.

The thing is that I've been watching the raw logs from Anybus and these spikes don't come from Anybus... And when i look at the database files I see that right after the bOS server comes up it writes a unknown value and 15minutes(thats the update time of Anybus) later it will update it to the correct one. How to get rid of them spikes and where to they come from? And as you see from the picture the spikes are random not every meter is affected by it. I now have corrected the value spikes manually.