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Under review

Error message appearing when viewing IP Camera sources in ffmpeg component.

Pascal Platteel 4 years ago in Devices / Cameras updated by ComfortClick Support 4 years ago 1

When viewing at camera streams configured throug OnVif, I get the following error's a lot:


Devices : 08/08/2018 11:42:00 : Error : Devices\IP Camera Garage : Error running ffmpeg. Destination array was not long enough. Check destIndex and length, and the arrays lower bounds.    at System.Array.Copy(Array sourceArray, Int32 sourceIndex, Array destinationArray, Int32 destinationIndex, Int32 length, Boolean reliable)
   at ComfortClick.IPCamera.Helpers.MpegDecoder.Streamer()

How can this be fixed?

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Under review

not enough memory resources available for this operation

Bernhard Haba 2 days ago in Devices / Cameras updated by ComfortClick ComfortClick 10 hours ago 5

Hello,
I have added a third stream to my CC today. Since then I get the error message that there is not enough memory. This must be some kind of error since it can't be the memory with only three streams.

Has anyone else had this?
What can I do?

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Under review

live in bulk in camera view on client

Giordano Olmi 4 months ago in Devices / Cameras updated 2 months ago 4

Hello, I have clients who complain about the blocking of the live cameras on the PC client.

To be able to reactivate live, they must close the windows app and reactivate it.

The cameras are all configured with snapshot mode.

Can you tell me how I can solve this problem.

Best regards

Giordano Olmi

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Under review

Onvif Imou Cameras

Fernando Indopesan 9 months ago in Devices / Cameras updated by ComfortClick Support 9 months ago 4

Hello,


I'm trying to connect several Imou (dahua) cameras with a Device / IP Camera option, but it doesn't work.

In VLC I reach the image with the url


rtsp://USER:PASS@IP:554/cam/realmonitor?channel=1&subtype=0


but it doesn't work ni bOS Configurator.

When I try to connect it by ONVIF with the URL


rtsp://USER:PASS@IP:554/cam/realmonitor?channel=1&subtype=0&unicast=true&proto=Onvif


it doesn't work either, I get the message that the camera doesn't support ONVIF (it actually does, because I can see it in VLC)


Have you ever tried this type of camera? Can you tell me how to solve it?

Thank you!!

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Under review

ONVIF events

Paul G 10 months ago in Devices / Cameras updated 9 months ago 9

Hi everyone, Has anyone successfully handled through BOS ONVIF events? If so can an example be shared? Could not find any example in the library nor in the manuals

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Under review

ONVIF camera - motion events

Joachim 10 months ago in Devices / Cameras updated by ComfortClick Support 10 months ago 5

Hi,

I have a cheap IP camera from China with what I think is a somewhat limited ONVIF support. I get the camera to work with ONVIF Device Manager, and it reports motion events as you can see in the screenshot below:

This would have been great to use as a trigger in bOS - and I think it should be possible as motion detection is one of the standard boolean values on IP cams in bOS.


bOS discovers my camera, and I am able to retreive a MPEG stream with rtsp. It claims there is no ONVIF support. I found a some older threads on the forum with people experiencing ONVIF problems, but no solutions.


Screenshot from bOS:


Notice the false value on Supports ONVIF

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Foscam cameras integration

Paulo Rodrigues 2 years ago in Devices / Cameras updated by Ricardo Pinto | visiontech pt 2 years ago 1

Hi, I have 4 cameras from Foscam (models R2 and FI9826P) both support Onvif, but I can't integrate any of them with Comfortclick!

Does anyone have any foscam camera integrated with Comfortclick?

Can some one help?

Best Regards

Paulo

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IPcam Foscam IP FI9900p

Dave De Busschere 3 years ago in Devices / Cameras updated 3 years ago 7

Not able to get streaming to work.

I don't know what I'm doing wrong?


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Control PTZ camera Presets

Francisco Oliveira 3 years ago in Devices / Cameras updated by Ricardo Pinto | visiontech pt 6 months ago 6

On cameras with PTZ, there is a command to goToPreset. What parameters should I use?

I have several presets defined in the camera already, but its impossible to request it from bos.

Thanks in advance

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Under review

IP Camera Not Streaming in bOS Client for iOS

Trimono Lda 3 years ago in Devices / Cameras updated by ComfortClick Support 5 months ago 5

I can see tre stream in Web Browser and in bOS CLiente for windows, but in iOS client it dont work