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Under review

Error message appearing when viewing IP Camera sources in ffmpeg component.

Pascal Platteel 1 year ago in Devices / Cameras updated by ComfortClick Support 1 year ago 1

When viewing at camera streams configured throug OnVif, I get the following error's a lot:

Devices : 08/08/2018 11:42:00 : Error : Devices\IP Camera Garage : Error running ffmpeg. Destination array was not long enough. Check destIndex and length, and the arrays lower bounds.    at System.Array.Copy(Array sourceArray, Int32 sourceIndex, Array destinationArray, Int32 destinationIndex, Int32 length, Boolean reliable)
   at ComfortClick.IPCamera.Helpers.MpegDecoder.Streamer()

How can this be fixed?


IPcam Foscam IP FI9900p

Dave De Busschere 1 week ago in Devices / Cameras updated 5 days ago 7

Not able to get streaming to work.

I don't know what I'm doing wrong?


Control PTZ camera Presets

Francisco Oliveira 3 months ago in Devices / Cameras updated by Ricardo Pinto | visiontech.pt 3 months ago 4

On cameras with PTZ, there is a command to goToPreset. What parameters should I use?

I have several presets defined in the camera already, but its impossible to request it from bos.

Thanks in advance

Under review

IP Camera Not Streaming in bOS Client for iOS

Trimono Lda 3 months ago in Devices / Cameras updated by ComfortClick Support 3 months ago 1

I can see tre stream in Web Browser and in bOS CLiente for windows, but in iOS client it dont work

Under review

IP camera dont work

Jose Benavente 4 months ago in Devices / Cameras updated 4 months ago 3

I configure the cameras and in bos client i cant see nothing.

I want to get image from my NVR100L, if i put in chrome http://%u:%p@%ip:(PORT)/getimage1 I can see my camera (channel 1).

The cameras in log seems connected, and the first and second error I have got them but i dont know why...


Netgear ARLO security system Api

N Muthu 4 months ago in Devices / Cameras 0

Did anyone integrate  Arlo security system into BOS? 

Under review

IP camera stop streaming after bOS 4.5 update

Nadim 5 months ago in Devices / Cameras updated 4 months ago 10

Hello everyone

after  bOS 4.5 update the ip cameras no longer working and streaming !

any ideas ?


Image appers black

Luis Miguel Faustino 1 year ago in Devices / Cameras updated 1 year ago 8

Hello everyone
I have a problem in site. In the application BOSCliente i have a connection with the video camera and at the beginning everything was working correctly. The client had to change the router but now the image appears all black. I can access the camera externally and everything works fine but the application does not work. can someone help me?
Thank you
Luis Faustino


Integration camera / video intercom

Jose Puig 1 year ago in Devices / Cameras updated 1 year ago 2
good morning
Has anyone of you integrated a MOBOTIX T25 camera / video intercom?
If so, I would like to know how.
Grateful in advance

Dlink 932LB Camera in 4G

Marco Magnani 2 years ago in Devices / Cameras updated by Ricardo Pinto | visiontech.pt 2 years ago 5

Dear support,

I have an issue with the Dlink 932LB camera. I configured the camera manually in the BOS server application and I stream the video with following settings: Streaming Mode: directly and MJPEG source: http://admin:fucile@

It works perfectly as long as the mobile BOS application (I’m using the last version available per apple IOS) is connected to my local Wi-Fi: I’m able to see the images coming in the application. Instead when the mobile BOS application is connected to the server via 4G the camera image shown is completely dark (I don t see anything)

The strange think is that I’m using with the same configuration in the BOS server another camera (It’s a Grandstream model GXV 3610 FHD) and it works both when the BOS IOs application is connected in local WiFi or in 4G

Can you help me to solve the problem?