Hi i am not able discover my HIKVISION NVR (model: DS-7604NI-Q1/4P) under the bOS configurator's device discovery function. The NVR and the Jigsaw are under the same network.
And also i am unable to display the camera video on bOS Client even though i have manually keyed in the IP address of the NVR and the URL (rtsp://%u:%p@%ip:554/Streaming/Channels/101) under IP camera settings. I have validated the URL using the VLC and the video was displayed correctly.
Anyone has such similar experience? Your advice is much appreciated. Thanks
Customer support service by UserEcho