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Under review

Weather with no data

Kristián Vojčík 1 year ago updated by Joachim 10 months ago 11

Hello I recently find out that Weather app on Jigsaw wont update and also I cannot change location, it cannot show any. Internet connection is good checked with PC ald also with Jigsaw thru update check with no errors. Also it happend on installation which is 8 months old and worked before. Any ideas what could happend? Thanks.

Under review


Guillem Morey 2 years ago updated 2 years ago 2

Hello, a question, is possible use different fonts?


Under review

Graph translation

Kristián Vojčík 2 years ago updated 2 years ago 6

Hello in 4.3.3 update I see some incorrect translation in Slovak language in graph set on days.


Using sun position to assist in sun protection automation

Joachim 2 years ago updated by Ricardo Pinto | visiontech.pt 2 years ago 1

I have a KNX light sensor on my roof. Problem is that I'm having difficulties separating direct morning light and indirect light in the afternoon.

When I found the sun position parameter I included it into my automation, ruling out any position the sun is blocked by other buildings or is hitting other sides of my house.

After first day of testing this i see that this position stops at 100. I guess this means that this actually is not referring to the suns position, but more a percentage of time the sun is over the horizon.

A calculated parameter with the suns position relative to the compass would be great for this purpose.

Other suggestions are welcome


RPC not working

Fredrik Sandblom 2 months ago updated by Ricardo Pinto | visiontech.pt 2 months ago 9

After update to 4.6.24 I'm unable to get RPC working. I have tried the "new place" of enabling RPC and also the old settings.txt but no RPC is bound. Checking with ex. netstat port 81 is not bound,


bOS Phone app

Kristián Vojčík 9 months ago updated by Jürgen Jürgenson 9 months ago 8

Hello. I can not find bOS Phone app on play store or on your website. Did you cancel app or just doing remaking of it?

Under review

Newest BETA. Jigsaw stopped working

Joachim 11 months ago updated by ComfortClick Support 11 months ago 1

So. I'm of the impatient type and just had to test the recent beta release. 🤣😤

All devices were lost. Just the folders in the configurator was left.

In the add devices dialog just two devices availible. LG and Samsung TV.

Tried the "repair server option" and now the device has stopped working all together.

It responds on ping but gives "error connecting" in the configurator.

Now what? Is it poossible to make a fresh install on the SD card from a PC? Reset button?


Reliability of automations. Simple daily automation triggers on random days.

Joachim 1 year ago updated by Fabien Fuster 1 year ago 12

I'm having trouble getting simple automations to work reliable.


I want to switch on and off my outside lamps (two KNX devices) using the Sun variables.

I have tried using "Sun.Day" without success and now I'm trying the Sun.NotDay variable.

Here is my program task:

Here is the current values of the Sun:

And here you see my lights are currently still on: (!)


I have made a button in my visu to run the program and when I push it the lights turn on/off instantly. So for some reason it does not trigger correctly.



KNX blind with tension free contact

Antonio Cano 1 year ago updated by Ricardo Pinto | visiontech.pt 1 year ago 4


I want to "press a button" in Comfortclik, to open a Blind, that send to knx a True and False command (in the same order o comand in knx 1/1/10), the two commands, one after another. Why that? Because the blind need a contact without tension (on + off in knx) the same like a lock.

In KNX I have that in a command that commands "on" when I press the button and commands "off" when I stop pressing.

Can somebody help me?

Thanks :)


How to fix the problem of website login

co inlux 1 year ago updated by Ricardo Pinto | visiontech.pt 1 year ago 3

My account could not successfully log in to the comfortclick web
I have tried clearing the cache and changing the browser.
Please help me, thank you