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+3

Z-Wave stick Aeotec "Error connecting to device. No Ack" message

Francois Lesueur 4 years ago in Devices / Z-Wave updated by Simen Hagen 1 year ago 2

Hello, 

I'm using ComfortClick servers, but because I had a problem with one of the servers, I had to go back to a windows machine for a few days. 

Since I was using a Z-Wave Aeotec stick on the ComfortClick server, I thought it would be straightforward to use it on the PC : just plug and play.... well, not at all. I got the following message each time the server attempted to send a message to the stick "Error connecting to device. No Ack". 

It was driving me mad... I tried all kind of settings, and eventually found the solution - so just posting the question and the answer in case you face it so that you don't get crazy. 

When connecting the Z-Wave stick, Windows (7) is installing automatically the standard USB to COM drivers. But they are no good for the Aeotec stick. Some special Aeotec drivers must be installed in place of the standard ones. They can be found on 

https://help.aeotec.com/support/solutions/articles/6000034892-z-stick-gen5-drivers-inf-files


This fixed the issue :-)

+2
Under review

Z-wave The configuration parameters do not appear

Pablo Lopez 5 years ago in Devices / Z-Wave updated by ComfortClick Support 5 years ago 5

Hi,

I have several z-wave devices from different manufacturers and I don't understand why in some I don't see any parameters to configure them.
I have tried to send them manually and it says "index outside the limits of the matrix"
I am doing something wrong?
Two of the devices that happen to them are Fibaro RGBW Controller and Qubino Flush RGBW Dimmer.
I would greatly appreciate a solution, at least I can send the parameters manually.
regards

+2
Under review

Can I set Z-Wave parameter by task?

kim nguyen 7 years ago in Devices / Z-Wave updated by Isaac Mintah 5 years ago 5

is it possible now or in the future if something trigger then set a zwave device parameter?

0

Fibaro Radiator Thermostat

István Gehl 4 days ago in Devices / Z-Wave updated by Jürgen Jürgenson yesterday at 3:05 a.m. 1

Fibaro radiator thermostat error message Devices : No response to Battery.

Every hour for each valve.

It is set to: Enable polling

It transmits the battery charge value at the set interval with polling.

But why does it put a No response to Battery error in the LOG?

0

Zooz ZSE41 xs sensor - door/window help

Christopher Arends 4 months ago in Devices / Z-Wave 0

Hi All,

Has anyone used/setup the door/window sensor from ZooZ

The XSE41 is a small open/close xs sensor.

https://www.getzooz.com/zooz-zse41-open-close-xs-sensor/

I have included the XSE41 into the z-wave network.

Parameters gives me a popup box error - "Object reference not set to an instance of an object"

Associations is - blank

Multi ch associations is -  blank 

These little things are made by fibaro and I use plenty of Fibaro with CC

Thanks for any help

0
Under review

Fibaro RGBW sync error

Dávid Kirchhofer 11 months ago in Devices / Z-Wave updated by ComfortClick Support 11 months ago 2

Hello,

I have CC grinder with aeotec gen5+ stick. Using lots of Fibaro Dimmer and RGBW (FGRGBWM-441) modules for lights. I want to sync RGBW modules but associations not even works between RGBW modules. Dimmer association to RGBW working fine with simple or multichannel associations but RGBW associations to RGBW not working. Im using RGBW controller in HSB mode connected to white LED strip. Is there any solutions for this?

0

Learn mode

István Gehl 12 months ago in Devices / Z-Wave updated by Jürgen Jürgenson 12 months ago 1

Can anyone tell me if the Controller Change Learn Mode works between an Aeotec USB stick and a Colibri? And how ?

0

How to do Z-wave diagnostics

Ronnie Lin 1 year ago in Devices / Z-Wave updated by Krzysztof Szczepański 1 year ago 2


My field is like this Aeotec nano switch is not deployed in every room. In the rooms circled in red, there are two Nano switches and one Multi sensor on the ceiling of each room. There will be a few empty rooms in between. According to the current test, the Z-wave network is not very smooth, and the device is often in the Waiting state. I would like to ask if there is any way or detector to diagnose the quality of Z-wave network! ?

Image 4623

0
Under review

Updating firmware on Zwave devices

Nathan Meinck 2 years ago in Devices / Z-Wave updated by ComfortClick Support 2 years ago 1

Hi, I want to update the firmware on a number of devices (various brands - mainly Fibaro)

I know there are updates as on another project we used the Fibaro HomeCentre and each device required an update. I can't see how you can do this in ComfortClick.

Any pointers would be greatly appreciated.

Thanks

0

Node not responding

Nathan Meinck 2 years ago in Devices / Z-Wave updated by Aaron Hepworth 2 years ago 1

I have a number of Fibaro z wave blind and dimmer devices. I have an issue where the devices report Device not responding.

The command does eventually get executed however it causes a delay.

Any ideas how to resolve this problem or what could cause it?

Thanks