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Under review

pop up alarm messages

Vassilios 2 months ago in Devices / KNX updated by ComfortClick Support 2 months ago 3

Hello ,

I am having a question regarding Pop Up Alarm messages for Hotel rooms. We have a KNX project for a hotel and we have install a Sledgehammer Server. We have create the Users such as Reception and Room's Users . Inside each Room we have 3 different push buttons for 3 different alarm functions which are: Do not Disturb , Make Up My Room and Room Service. What we need to do is anytime the customer of each room when pressing one of these buttons the Reception will receive a pop Up Alarm message on the screen . I have tried to make this configuration but I didn't get any pop-up messages when pressing on of these three buttons. Any ideas how we can make this work? 

Under review

KNX import bad encoding

Kristián Vojčík 3 months ago in Devices / KNX updated by Noel Fuentes 2 months ago 7

Hello. In last 4.5.8 version of bOS I noticed "bad UTF encoding" in KNX import section. In our language we use lots of accent word and in past version it was fine but in last it is doing this:

Maybe I am missing some settings but I have country set to SK and also user language to Slovakian. 

Under review

Monitoring user activity

Charis Meidanis 4 months ago in Devices / KNX updated by Artyom Hiisku 2 months ago 4


is it possible to save users' activity in a log file? 

In a form like Date-Time-Action?

I'm using sledgehammer server and i want to do it in a Hotel KNX installation. 

Thank you,

Charis Meidanis


status in KNX

Haritz Goikoetxea 5 months ago in Devices / KNX updated 5 months ago 2

Hello friends!

I am a beginner with the Comfortclick and I have a simple question about the status of the devices. Where can I configure the status? I just found the parameter value.

The same thing happened to me with other kind of devices like temperature setpoints, shades, and more things...

Thanks a lot!



Use KNX-pushbutton to activate a scene

Smets Ben 7 months ago in Devices / KNX updated by Fredrik Sandblom 7 months ago 1


I looking for a way to activate a scene from Comfortclick with a KNX-pushbutton in a project that i'm working on.

Any ideas how i can use the button as a trigger for a scene? 

Under review

Jigsaw knx physical address

Enric Nadal 8 months ago in Devices / KNX updated by ComfortClick Support 7 months ago 1


I've configured the physical address in knx for a Jigsaw to be 1.1.63, as the last device before a line repeater.

The issue is that when I open the bus monitor in ETS, I see a lot of traffic coming from 1.1.64, which is the line repeater, but corresponds to the Jigsaw.

Why isn't it using the address I configured?

Thanks in advance


KNX IP secure

Noel Fuentes 8 months ago in Devices / KNX updated by Freud Tachy 6 months ago 2


I didn't have a chance to test it, but has anyone tried Comfortclick with KNX IP secure routers/interfaces?

Thanks in advance.

Best regards


Configuration for blinds in bOS Configurator

Andrej Tibaut 9 months ago in Devices / KNX updated 9 months ago 4

Hello CC users,

where can I find guidelines for configuration of KNX blinds (as seen in the demo project)?


bOS Values for 1byte are different in KNX

Jürgen Jürgenson 9 months ago in Devices / KNX updated 9 months ago 2


Our client wanted to change ventilation speeds from the thermostat. Ventilation runs on Modbus everything else is on KNX bus.

This may be a really stupid question but... i found that when i put a value for 1byte in bOS 1 then KNX sees it as 3 and value 2 as 5. But in bOS it shows the correct values. Ventilation has 3 speeds that we control (0 is for away, 1 is home, 2 is guests) I made some screenshots. 
In bOS

Shows as correct value in bOS

But in KNX sees it as 3 and value 2 as 5 in knx

Is this normal or am i missing something? 

I got it working though by changing the values in the Thermostat to 3 and 5, there is no problem with value 0 :) . So now every thermostat shows the correct status and from every thermostat they can change the ventilation speeds. But I find it weird that it changes the values like that.

Best regards.

Under review

reduce max brightness during night?

Dave De Busschere 10 months ago in Devices / KNX updated 10 months ago 2


I want to reduce the maximum brightness (of lights in a group) to 50% instead of 100% during night.

Anyone an idea how to configure this?