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alexa not responding

Adi Shamir 1 month ago in Devices / KNX updated 1 month ago 11

Hello, I have all my KNX devices at home connected via BOS to Alexa - about 70 devices. All worked well, until suddenly Alexa stopped responding to all devices. i.e. - When I ask Alexa to 'turn on' a device, it says that the device is not responding - this is the same situation with all my KNX devices. To clarify, BOS works well from the app and also Alexa works well with other devices not connected via BOS. Any idea?

+1

KNX import status adress

bravida brasys 1 month ago in Devices / KNX 0

Are there any fast way to input status adresses when importing from KNX or is typing them in manually the way to go?


BR

Per-Åke 

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Under review

Error connecting to device. BusConnectionStatus.Broken

Netit80 4 weeks ago in Devices / KNX updated 3 weeks ago 5

See related : https://support.comfortclick.com/communities/4/topics/1713-error-connecting-to-knx-device?comment_form_activate=true

KNX falcon disconnecting every 3-5 minutes on average. Had the problem before (a few times per 24hrs). Now problem is worse. 


After upgrading to version 4.6.1 I now get a more detailed error message that reads as follow : “Error connecting to device. BusConnectionStatus.Broken”.


I’m on Minix Windows 10, with a Weinzierl BAOS 771.


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KNX import of 2-stage group adress

bravida brasys 1 month ago in Devices / KNX 0

Are there any way to imprt 2-stage group adresses? I cant gety this to work unless I change the ETS project to 3-stage but the I get a lot of middle groups with the name: "new middle group" and it takes forever to revers this i bOS config.

BR

Per-Åke

0
Under review

pop up alarm messages

Vassilios 4 months ago in Devices / KNX updated by ComfortClick Support 4 months ago 3

Hello ,

I am having a question regarding Pop Up Alarm messages for Hotel rooms. We have a KNX project for a hotel and we have install a Sledgehammer Server. We have create the Users such as Reception and Room's Users . Inside each Room we have 3 different push buttons for 3 different alarm functions which are: Do not Disturb , Make Up My Room and Room Service. What we need to do is anytime the customer of each room when pressing one of these buttons the Reception will receive a pop Up Alarm message on the screen . I have tried to make this configuration but I didn't get any pop-up messages when pressing on of these three buttons. Any ideas how we can make this work? 

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Under review

KNX import bad encoding

Kristián Vojčík 4 months ago in Devices / KNX updated by Noel Fuentes 4 months ago 7

Hello. In last 4.5.8 version of bOS I noticed "bad UTF encoding" in KNX import section. In our language we use lots of accent word and in past version it was fine but in last it is doing this:

Maybe I am missing some settings but I have country set to SK and also user language to Slovakian. 

0
Under review

Monitoring user activity

Charis Meidanis 6 months ago in Devices / KNX updated by Artyom Hiisku 4 months ago 4

Hello,

is it possible to save users' activity in a log file? 

In a form like Date-Time-Action?


I'm using sledgehammer server and i want to do it in a Hotel KNX installation. 

Thank you,

Charis Meidanis

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status in KNX

Haritz Goikoetxea 7 months ago in Devices / KNX updated 7 months ago 2

Hello friends!

I am a beginner with the Comfortclick and I have a simple question about the status of the devices. Where can I configure the status? I just found the parameter value.

The same thing happened to me with other kind of devices like temperature setpoints, shades, and more things...

Thanks a lot!

Haritz

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Use KNX-pushbutton to activate a scene

Smets Ben 9 months ago in Devices / KNX updated by Fredrik Sandblom 9 months ago 1

Hello,

I looking for a way to activate a scene from Comfortclick with a KNX-pushbutton in a project that i'm working on.

Any ideas how i can use the button as a trigger for a scene? 

0
Under review

Jigsaw knx physical address

Enric Nadal 10 months ago in Devices / KNX updated by ComfortClick Support 9 months ago 1

Hi,

I've configured the physical address in knx for a Jigsaw to be 1.1.63, as the last device before a line repeater.

The issue is that when I open the bus monitor in ETS, I see a lot of traffic coming from 1.1.64, which is the line repeater, but corresponds to the Jigsaw.

Why isn't it using the address I configured?

Thanks in advance