I've got several GC modules on several bOS systems.
On all of these systems (Grinder, Jigsaw KNX, Jigsaw Z-Wave) the GC gets sometimes disconnected, at random. Sometimes it reconnects in a matter of seconds ; sometimes it doesn't reconnect and the only solution is to disable and then re-enable the device, or to restart bOS.
1st question : is there any ways to fix that ?
2nd question : I can make a test before using GC to check if it is connected or not. But then what can I do ? It seems that it is not possible by program to disable a device, or to restart bOS. Is that correct ? Any other solutions ?
Global Caché disconnection
I've got several Global Caché iTach devices.
I'm getting the following error messages a couple of time every day, at random :
"Error connecting to device"
"Device is connected"
This is just a 1 minute disconnection, but when this is happening when I want to trigger an IR command, that's a disaster : it's not working, and users get very irritated.
Any ways to fix this ?
Please note that I was using before another smart home box, and I didn't have any issues at all with the Global Caché.
Customer support service by UserEcho