Hello

How many time during the update to the last version 4.9.1 ?

The bos configurator and client cannot connect to the server after 20 minutes that I have launched the update.

I can connect to windows with remote desktop.

I restart de bosService monitor but the new version is not installed.

I try to update windows and restart the entire server (windows restart) but the new version is not installed.
 .net 4.8 but is alredy installed.

Any idea about this issue ?

Best regards

I have one server Confortclick Grinder but it doesn't boot Windows.

I need format Windows OS but then I will lose the comfortclick license. You can Help-me?

I suggest to make transfer of hardware little less a nightmare . You can do it via opening ticket in support like if it was a bug. Which means that in case of hardware failure you are in trouble.

Import didn't work I had to copy the old building directory into new server (think of also saving that preciously because if you think you are protected with back up you are not, when I see how painful it was to transfer the license I cannot imagine how easy it would be to get hep on that topic )

After you have to update all application phone table and other medium of the family, with a system that does not allow you to check password entered (which is so nice when you used secure randomly generated password and not "smarthome"). Redo the alexa setting and I dot not know what else if you have connected more. 

Hi,

I installed bOS to Win10 for trial license bofore and it was revoked now.

And I bought bOS PRO license, I want to activate this bOS by the bOS Pro license.

Please let me know how to activate

Hello,

I've updated my Jigsaw bOS version to 4.8.14 a few days ago, but today I've decided to update the Linux and KNX interface.

The Linux got the Mono upgraded from 5.20.1.19-1 version to version 6.4.0.198-2 and the KNX interface from v1 to v2.

The process ran without any problems, but right after that I've encountered some problems, even after reboot and reload:

• Philips HUE API: I've had the API running for several months, using HTTPS commands, as stated on the API documentation. After today's Linux upgrade, it stopped working. I had to change to regular HTTP command rather than HTTPS. Don't understand why...

• bOS RPC: I use the RPC for several things, and today it stopped working after the Linux upgrade. The funny thing, is that the local commands don't work. But I have IFTTT running some scenes remotely, and they work. So for me it doesn't make any sense... I have some local RPC command for testing, and they were working before this update.

Any advise?

I haven't checked yet other stuff I have configured, but I'm afraid to encounter more problems after this update.

Best regards

Hello,

I'm getting very very frequent errors (several times / day) on : 

• Z-Wave external device (not the built-in device which I do not use) : Error connecting to device. Failed to re-send
• Global Caché IP devices : Error connecting to device. No Ack

This starts happening since I updated my Jigsaw Z-Wave to 4.5. Continued in 4.8.8

They reconnect almost immediately ; but of course a few Z-Wave or GC orders are not executed while they are disconnected. So that's a big issue. 

I'm also using Grinder and Jigsaw KNX : I don't have any issues on these servers which have similar configs (but V 4.7.0)

I was wondering if there were any support issues with the Jigsaw Z-Wave that you are not selling anymore ? 

Can you help me fixing these issues ? 

Thanks,

François 

Hello.

On version 4.8.7 Linux update is not working. Every time it end with upgrade fail please contact support. I try five different Jigsaws, try to reset it try network settings but with no luck.

Hi,

To be honest I've never used the Presence Simulator node on bOS.

But some of my customers are asking for it, so I decided to test it out first.

The thing I've noticed right away, is that when I stop the simulator, every circuit of that simulator is turned off, even if have them on. The same applies for the shutters (0-100%), they are left completely opened as they receive the 0% value.

It could make sense on lights to let them turned off, but probably not on shutters. Probably the best way would be let them be in their last position before the simulation is stopped.

So this means, that if I place every shutter of a house on a presence simulator, when I stop the simulator ALL the shutters of that simulator will be left open.

Any workaround on this? I don't want to end up by doing some logic to close the shutters after the simulator stops, but I guess I'll have to if needed. 

I guess that the customers will be worried to know that the shutters will be opened after ending the simulation.

Please advise.

Best regards

Hello everyone,

Hope that everyone's safe.

I'm looking forward to test a certain device, that's supposed to be connected to a RPI under the UART interface (+5v GND RX TX).

As I'm not even risking voiding the warranty of the Jigsaw, I was looking for any kind of USB adapter that would allow me to connect the UART interface of the device, to a USB on the Jigsaw, and therefore try to use the "Basic" device to see if something happens, and try to do the integration.

Most of the adapters I see on the internet refer drivers, etc. I was looking for something more straightforward, as I just want to connect via USB to the Jigsaw.

Any advise? Anyone ever used this kind of adapter on the Jigsaw / Grinder / Whatever?

Best regards