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Under review

How to activate bOS Pro lisence for Win10 bOS revoked before.

Takahiro Nakahata 3 years ago in bOS Server updated by ComfortClick Support 3 years ago 1

Hi,

I installed bOS to Win10 for trial license bofore and it was revoked now.

And I bought bOS PRO license, I want to activate this bOS by the bOS Pro license.

Please let me know how to activate

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Under review

Jigsaw 4.8.14 (Mono version: 6.4.0.198-2 | KNX v2) Problems

Ricardo Pinto | visiontech pt 3 years ago in bOS Server updated 3 years ago 4

Hello,


I've updated my Jigsaw bOS version to 4.8.14 a few days ago, but today I've decided to update the Linux and KNX interface.

The Linux got the Mono upgraded from 5.20.1.19-1 version to version 6.4.0.198-2 and the KNX interface from v1 to v2.


The process ran without any problems, but right after that I've encountered some problems, even after reboot and reload:


  • Philips HUE API: I've had the API running for several months, using HTTPS commands, as stated on the API documentation. After today's Linux upgrade, it stopped working. I had to change to regular HTTP command rather than HTTPS. Don't understand why...
  • bOS RPC: I use the RPC for several things, and today it stopped working after the Linux upgrade. The funny thing, is that the local commands don't work. But I have IFTTT running some scenes remotely, and they work. So for me it doesn't make any sense... I have some local RPC command for testing, and they were working before this update.

Any advise?

I haven't checked yet other stuff I have configured, but I'm afraid to encounter more problems after this update.

Best regards

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Under review

Jigsaw Z-Wave and latest version

Francois Lesueur 3 years ago in bOS Server updated 3 years ago 6

Hello,

I'm getting very very frequent errors (several times / day) on : 

  • Z-Wave external device (not the built-in device which I do not use) : Error connecting to device. Failed to re-send
  • Global Caché IP devices : Error connecting to device. No Ack

This starts happening since I updated my Jigsaw Z-Wave to 4.5. Continued in 4.8.8

They reconnect almost immediately ; but of course a few Z-Wave or GC orders are not executed while they are disconnected. So that's a big issue. 

I'm also using Grinder and Jigsaw KNX : I don't have any issues on these servers which have similar configs (but V 4.7.0)

I was wondering if there were any support issues with the Jigsaw Z-Wave that you are not selling anymore ? 

Can you help me fixing these issues ? 

Thanks,

François 

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Under review

Can not update Linux on Jigsaw 4.8.7

Kristián Vojčík 3 years ago in bOS Server updated by ComfortClick Support 1 year ago 8

Hello.

On version 4.8.7 Linux update is not working. Every time it end with upgrade fail please contact support. I try five different Jigsaws, try to reset it try network settings but with no luck.

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Presence Simulator - status of the circuits after simulation stop

Ricardo Pinto | visiontech pt 3 years ago in bOS Server updated by Noel Fuentes 3 years ago 4


Hi,

To be honest I've never used the Presence Simulator node on bOS.

But some of my customers are asking for it, so I decided to test it out first.

The thing I've noticed right away, is that when I stop the simulator, every circuit of that simulator is turned off, even if have them on. The same applies for the shutters (0-100%), they are left completely opened as they receive the 0% value.


It could make sense on lights to let them turned off, but probably not on shutters. Probably the best way would be let them be in their last position before the simulation is stopped.

So this means, that if I place every shutter of a house on a presence simulator, when I stop the simulator ALL the shutters of that simulator will be left open.

Any workaround on this? I don't want to end up by doing some logic to close the shutters after the simulator stops, but I guess I'll have to if needed. 


I guess that the customers will be worried to know that the shutters will be opened after ending the simulation.

Please advise.

Best regards

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Under review

Advise on a possible compatible USB<>UART adapter

Ricardo Pinto | visiontech pt 3 years ago in bOS Server updated by Juan Tomasetti 2 years ago 3

Hello everyone,

Hope that everyone's safe.


I'm looking forward to test a certain device, that's supposed to be connected to a RPI under the UART interface (+5v GND RX TX).

As I'm not even risking voiding the warranty of the Jigsaw, I was looking for any kind of USB adapter that would allow me to connect the UART interface of the device, to a USB on the Jigsaw, and therefore try to use the "Basic" device to see if something happens, and try to do the integration.

Most of the adapters I see on the internet refer drivers, etc. I was looking for something more straightforward, as I just want to connect via USB to the Jigsaw.

Any advise? Anyone ever used this kind of adapter on the Jigsaw / Grinder / Whatever?

Best regards

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Google home linkinh

DiLight-Smart Solution Ltd DiL 3 years ago in bOS Server updated 3 years ago 3
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Under review

ngrok as alternative for port forwarding

Gracjan 3 years ago in bOS Server updated by Gabor Stepper 3 years ago 4

I'm owner of JIGSAW device without possibility to get public IP address. While looking for workarounds I have found the ngrok service which offers tunnels accessible via URL links. As long as I understand JIGSAW is simply raspberry pi device with custom linux os running under the hood. I wonder if I could login to the device using the ssh to access the root account for purpose of installation and setup of ngrok service. Will you be able to share those? Is ssh access enabled?

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Under review

Shutdown Jigsaw from bOS Client or UPS

Jaume Almirall 3 years ago in bOS Server updated by ComfortClick Support 3 years ago 1

Hi,

Its possible to shutdown Jigsaw from Bos Client or with UPS conection?

I want to shutdown Jigsaw when UPS is about to finish battery charge and have safety stop. Even with a button in bOS Client should be fine.

Regards,

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Under review

User messaging limits

Jürgen Jürgenson 4 years ago in bOS Server updated 7 months ago 4

Hey,

I would need to limit the Users to send messages to everyone(User still should be able to send message to the admin, but not to other users/apartments) thru the bOS app internal events messaging. 

We have hotel project where the clients have started to misuse the feature by spamming jokes and memes in there - to everyone ofc, now the Hotel is asking me to turn it off but there is no option for that.

Best regards