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Under review

Update to 4.9.1 not working

Gruyère Energie SA 3 years ago in bOS Server • updated 3 years ago • 2

Hello


How many time during the update to the last version 4.9.1 ?

The bos configurator and client cannot connect to the server after 20 minutes that I have launched the update.

I can connect to windows with remote desktop.

I restart de bosService monitor but the new version is not installed.

I try to update windows and restart the entire server (windows restart) but the new version is not installed.
 .net 4.8 but is alredy installed.

Any idea about this issue ?

Best regards

+1
Under review
ComfortClick Support 3 years ago

Hello,

if you're facing issues updating to the latest 4.9.1 via configurator, we advise you to try and go to our website and download the latest version directly from the page.
Direct link:
https://www.comfortclick.com/BOS/Software/BOSServer

Simply download the application and install it on your machine and check if you managed to update it.

Best regards, David

Gruyère Energie SA 3 years ago

Thanks that work.

Customer support service by UserEcho