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Under review

License revoked after register

Fernando Castellar 7 years ago in bOS Server updated by Ahmed Ali 2 years ago 4

Hello! I was trying to try the free license and I registered my controller. But I couldn't assign the dynamic ip (ports are opened, but it says server couldn't do it.. don't remember the message), so I tried to disconnect and connect again to set it again. It asked me to register the controller again, so I removed the first one and registered it again, and when I tried to load it with the Configurator, I got a "License revoked". I don't know why it asked me to register the same controller again... but I'm sure it's my fault. How can I get back my free license? Thank you!

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Under review

Machine ID is change. After Upgrade bOS

sutin piyayodilokchai 7 years ago in bOS Server updated by waller bean 5 years ago 4


Hello,


I upgrade bOS Server + bOS Config + bOS Client  from 4.1.0  to 4.3.6  in PC.


After upgrade  in bOS Configurator it show not register and Machine ID is change.

  I try register but it show already register.

I uninstall all and start version 3.0.76 and up to 4.1.0   and copy backup  license.bin   

It have same problem(Machine ID is change)



Could you help ?

Thank you

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Under review

Free licensing issue

Man Sebastian 8 years ago in bOS Server updated by ComfortClick Support 8 years ago 3

I installed today bOS Server + bOS Config + bOS Client 4.3.0 and I can`t activate de free license. After registering the controller and clicking the Refresh button in bOS Configurator it doesn`t register. Also I observed that after each click on refresh button in bOS Configurator the Machine ID changes.

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Answered

error getting data file

Antonio Villalba 8 years ago in bOS Server updated by ComfortClick Support 8 years ago 5

Hello, after download a new configuration an error appears "Error getting data file" when i put the arrow over the Themes symbol. What can i do?

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Under review

controller offline

Bruno Antunes 8 years ago in bOS Server updated by Jose Puig 3 years ago 7

Hello,

I've my license valid, but the status of my controller appear to be OFFLINE!

Can You help me out, how to turn it ONLINE again?


Many thanks,


Best regards,

BA

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AstroTime

Holger Winkelmann Winkelmann 8 years ago in bOS Server updated 8 years ago 1

Do support astrotime for schedules. Like "Switch light on 30min before sunset"

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Under review

Is it possible to run bOS server on a nass using Docker?

Arends Ronald 8 years ago in bOS Server updated 8 years ago 2

I would like to use a nass to run the bOS server. I am thinking off using a nass with celeron n3150 for this to run my knx system. Sadly you do not offer the bOS server to run on a home made arm server as i understand correctly.

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Answered

Consumption Report

Jefferson Santos 8 years ago in bOS Server updated by ComfortClick Support 8 years ago 1

Hi, i wold like to know if there's an way to send automatically a Consumption Report of a previous selected period of time to a e-mail addres, containing the graphs and some other informations. For instance, the bOS itself would send me monthly reports of each log that i need.


Cheers


Jeff.

Answer
ComfortClick Support 8 years ago

Hello,

it is possible to send reports to e-mail address but in simple format (e.g. sum of previous month consumption), it is not possible to send graphs. You can include html code in your e-mail report to make it look nicer.

Please check the example on this link:

http://www.comfortclick.com/Software/DetailsExamples/16


Regards

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Answered

restore configuration after crash

Daniel Dellham 8 years ago in bOS Server updated by ComfortClick Support 8 years ago 3

Is there any way to restore a configuration that has been lost/corrupted during a server crash? Unfortunately the last backup file is two month old, and a lot of configurations has been done since than...

I can not log in with the old user details, and when logging in with User/Pass it´s a clean new configuration.


And can you do a automatic backup of the configuration file (going forward)? Will it work to let windows or other backup program just copy the building/configuration.bin file regularly while the server is running?