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Under review

License revoked after register

Fernando Castellar 5 years ago in bOS Server updated by Ahmed Ali 2 months ago 4

Hello! I was trying to try the free license and I registered my controller. But I couldn't assign the dynamic ip (ports are opened, but it says server couldn't do it.. don't remember the message), so I tried to disconnect and connect again to set it again. It asked me to register the controller again, so I removed the first one and registered it again, and when I tried to load it with the Configurator, I got a "License revoked". I don't know why it asked me to register the same controller again... but I'm sure it's my fault. How can I get back my free license? Thank you!

Under review

Hello,


could you provide your configuration information? ID, machine ID... You can send this information to: david.boben@comfortclick.com or support@comfortclick.com


Best regards.

Hello,


try pressing the refresh button.


Regards.

Hello,

I have new bOS server with 2 users license and i got the same message when i deleted the free account, how can i solve it please to get the 2 users.