Hello, 

I'm getting a "Login error. Please verify your username and password" on my server which I was able to access yesterday. 

I tried with 2 different users, and I tried from bOS client and from bOS configurator : same result. 

Of course, I haven't modified any user name / password. 

Any ideas where that could come from ? 

I don't currently have access to the server, Grinder, as I'm not on site.  I was wondering whether this could come from Windows as I know sometimes it's doing weird updates ? 

I don't have any issues on my other servers, Linux based (Jigsaws)

Regards, 

François 

Hi All. Just started today to get the error ERR_SSL_VERSION_OR_CIPHER_MISMATCH when I access through https.

This also makes Alexa not to work.

How can I solve this? I'm using windows 7 as a server.

Thanks

I performed Jigsaw update using BOS Configurator. As it was not showing any progress, I've closed the configurator. This was done by 1AM. When I woke up the next day at 8AM, I was unable to connect to the server using BOS Configurator neither the browser. Server is responding ping requests (I've tied its MAC address to a fixed IP using my Ubiquiti network controller), but after running a portscan, I see it listening only to TCP ports 22, 5355 and 6720. I have reset the system by pressing the reset button for 10 seconds, restarted the server, and no progress. Is there any other way to bring the server back to the factory defaults? Maybe SSH access could help in here.

I have a ComfortClick bOS server installation running on a Windows Virtual Machine and need to move it to a new machine/Windows installation. 
Is there any step by step guide of how to do this? Or can you give me some hint and tips before starting?

1. Take backup of existing installation (4.8.20)

2. Install bOS server v 4.9.6 on new Windows machine 
3. Import backup from old installation to new
4. License?

Hi,

if i set up the Public address with my Domain exaple.myhome.net the Public address switch automatically back to my public IP address.

I use an proxy server to secure my test installation therefore i all HTTPS calls need to use the Domain name.

Is this a normal behavior or did i something wrong.

Thanks for support.

Maximilian Rauch

Hello everybody. 
I am having some issues after update the bOS server to 4.9 version. For example I can’t connect remotely for programming from Ets the KNX.  Also some buttons doesn’t responses at all. They take feedback values on or percentages values  in visualisation that aren’t existing and they don’t go to off. I had some KNX disconnections and I assumed that I had to change the KNX connection from IP KNX to jigsaw but some buttons steel aren’t working. 
Thank you. 

Hello

How many time during the update to the last version 4.9.1 ?

The bos configurator and client cannot connect to the server after 20 minutes that I have launched the update.

I can connect to windows with remote desktop.

I restart de bosService monitor but the new version is not installed.

I try to update windows and restart the entire server (windows restart) but the new version is not installed.
 .net 4.8 but is alredy installed.

Any idea about this issue ?

Best regards

I have one server Confortclick Grinder but it doesn't boot Windows.

I need format Windows OS but then I will lose the comfortclick license. You can Help-me?

I suggest to make transfer of hardware little less a nightmare . You can do it via opening ticket in support like if it was a bug. Which means that in case of hardware failure you are in trouble.

Import didn't work I had to copy the old building directory into new server (think of also saving that preciously because if you think you are protected with back up you are not, when I see how painful it was to transfer the license I cannot imagine how easy it would be to get hep on that topic )

After you have to update all application phone table and other medium of the family, with a system that does not allow you to check password entered (which is so nice when you used secure randomly generated password and not "smarthome"). Redo the alexa setting and I dot not know what else if you have connected more. 

Hi,

I installed bOS to Win10 for trial license bofore and it was revoked now.

And I bought bOS PRO license, I want to activate this bOS by the bOS Pro license.

Please let me know how to activate