Francois Lesueur 10 months ago in bOS Server • updated 3 weeks ago • 4
I'm getting a "Login error. Please verify your username and password" on my server which I was able to access yesterday.
I tried with 2 different users, and I tried from bOS client and from bOS configurator : same result.
Of course, I haven't modified any user name / password.
Any ideas where that could come from ?
I don't currently have access to the server, Grinder, as I'm not on site. I was wondering whether this could come from Windows as I know sometimes it's doing weird updates ?
I don't have any issues on my other servers, Linux based (Jigsaws)
Customer support service by UserEcho
i'd suggest opening a ticket on our ticketing system, where we can exchange server info and do some remote access and resolve the issue privately.
Thank you for your quick answer. I've raised a ticket.
Is your problem solved? I'm getting the same login error.
Yes, it's fixed. But that was tough : for some reasons, the configuration reset itself : all the code vanished. I had to restore the last backup, which of course wasn't the very last configuration. So, I lost a bit of work, and I now back up the configuration after any modification, even the smallest one !
Never had any explanations as to why it reset itself. It can be a big problem when I'm not onsite.