1. ComfortClick
  2. bOS Server
  3. Bugs
0
Under review

Error running server update. Object reference not set to an instance of an object

Dieter Kraewinkels 1 year ago in bOS Server • updated 1 year ago • 2

Hi,

When trying to update from server version 4.8.20 to 4.9.17, I get following error :

Devices : 08/11/2022 12:50:13 : Event : Server : Error running server update. Object reference not set to an instance of an object. at BOSServer.Gateway.GatewayClient.Stop()
at BOSServer.BOSServerMain.Close()
at BOSServer.Helpers.UpdatesHandler.DownloadCompleted(Object sender, AsyncCompletedEventArgs e)

Any suggestion ?

Thank you

+1
Under review
ComfortClick Support 1 year ago

Hello,

is this a Jigsaw server or your windows machine? If it's a windows machine i'd suggest simply downloading the latest version from our website and installing it if you're facing issues updating via bOS.

Best regards.

Dieter Kraewinkels 1 year ago

Hi,

Indeed windows. Following steps solved it for me :

1/ Reboot windows machine
2/ Stopping bOS Service
3/ Run bosbuild/4.9.17/BOSServerSetup.msi

Thank you

Customer support service by UserEcho