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Error running server update. Object reference not set to an instance of an object

netit2 3 weeks ago in bOS Server updated 3 weeks ago 2

Hi,

When trying to update from server version 4.8.20 to 4.9.17, I get following error :

Devices : 08/11/2022 12:50:13 : Event : Server : Error running server update. Object reference not set to an instance of an object. at BOSServer.Gateway.GatewayClient.Stop()
at BOSServer.BOSServerMain.Close()
at BOSServer.Helpers.UpdatesHandler.DownloadCompleted(Object sender, AsyncCompletedEventArgs e)

Any suggestion ?

Thank you

+1
Under review

Hello,

is this a Jigsaw server or your windows machine? If it's a windows machine i'd suggest simply downloading the latest version from our website and installing it if you're facing issues updating via bOS.

Best regards.

Hi,

Indeed windows. Following steps solved it for me :

1/ Reboot windows machine
2/ Stopping bOS Service
3/ Run bosbuild/4.9.17/BOSServerSetup.msi

Thank you