Enter forum description here ...
0

Android Fail to Login in recent Updates

SYSGLOB LDA 4 years ago in bOS Client updated by Jürgen Jürgenson 4 years ago 3

Hi all.

I notice that after updating any server (Jigsaw or Grinder) with version 4.7.19 or more, any android phone can't connect to bOS Client. No problem with iOS or Windows.

I already tried with 4 different Android Phones and differente servers and all can't connect.

Anyone with this problem? 

Thanks for the help.


0

Android and iOs push error

Sebastien Clivaz 4 years ago in bOS Client updated by Ricardo Pinto | visiontech pt 4 years ago 6

Hello,

From somes days the push notification not working and I have this error into the event list.

Devices : 18.08.2020 17:26:51 : Error : General\Messaging : Android push error. Une ou plusieurs erreurs se sont produites. à System.Threading.Tasks.Task.ThrowIfExceptional(Boolean includeTaskCanceledExceptions)
à System.Threading.Tasks.Task`1.GetResultCore(Boolean waitCompletionNotification)
à System.Threading.Tasks.Task`1.get_Result()
à BOSServer.Cloud.ServerCloudClient.SendNotificationAndroid(String gcmToken, String messsage)
à BOSServer.BOSServerMain.SendNotificationAndroid(String token, String text)
à BOSGeneral.Drivers.Common.AndroidQueueObject.Send(NodeHost host, Messaging messaging)

The problem apear for iOS and Android.


Notifications worked until a week ago and I have nothing change on the server since.

Any idea ??

Best regards

0

Brand new Jigsaw - Not working out of the box

Ricardo Pinto | visiontech pt 4 years ago in bOS Server updated by ComfortClick ComfortClick 4 years ago 1


Hello team,

Got a brand new Jigsaw from our local distributor on 31 July, but only today I got the chance to connect it to my network to start working on the costumer project.

Unfortunately it doesn't work. It boots up, it shows up on the device discovery, saying it has IP address 192.168.1.11, but it doesn't ping the device, neither connects to it. A port scan doesn't show any open ports available.

Already done a hard reset 3 times, network reset also 3 times, and my network is ok.

Please advice, because the distributor is on vacation until 21st August, and I have to start the project this week.

HELP!

0
Under review

Reconnection in every update

Doctore Esparta 4 years ago in bOS Configurator / Themes updated by ComfortClick Support 4 years ago 7

Hello

I understand that it will not be me alone, but since the update to version 4.7.0 every time an update is made to any object in the themes panels, the configurator reloads the connection with the server and the tree has to be redeployed to locate the panel and continue working.

Is this behavior normal?

0

BACnet IP

nadeem sadyia 4 years ago in General 0

Hello everyone


Recently discovered BACnet IP objects successfully but when i drag&drop the object into the panel the value stay without change overtime, changing the read type will make the value zero !

any ideas ? is it bug ?

 

0

Layout building floor background image for the theme

Calin Birtocean 4 years ago in General updated by ComfortClick ComfortClick 4 years ago 1

Hi guys,

From your experience would you be able to recommend a software for creating the layout building floor background image for the theme?

Thank you,

Calin

0

Three States Button

Ghita Laurentiu 4 years ago updated 4 years ago 5

Hello,

Does anybody knows if is possible to make a button with 3 states? For example OPEN, CLOSE and INTERMEDIATE and to have the possibility to define the back colors for each state. I've tried already to do this with double or integer but I need them to send commands: 

a. when is OPEN and I'm pushing it to send CLOSE command.

b. when is CLOSE and I'm pushing it to send OPEN command.

c. when is INTERMEDIATE to block any commands.

Thanks,

Laurentiu

0

IOS app - unable to log in?

Carl McHenry 4 years ago in bOS Client updated by ComfortClick ComfortClick 4 years ago 1

I can not get my iphone to open app??

0

Connect Jigsaw to Lan network via Wifi

Doctore Esparta 4 years ago in bOS Configurator updated 4 years ago 2

Good afternoon.

Has anyone managed to connect a Jigsaw to the lan network through the Wifi connection?

Unfortunately I cannot have a wired network and I have been trying to connect the Jigsaw through the Wireless network for some time but never find any network.

Thanks for your feedback.

Image 2651

0

Slow server response during screen editing

Ghita Laurentiu 4 years ago in bOS Server updated 4 years ago 4

Hi,

Editing some frames, suddenly the server started to answer very slow. In the end the configurator showed me an "out of memory" message. I was able to start again the configurator but the server was still moving very slow. Even the commands to different equipment were sent with delays. I've restarted the server and now seems to be OK.


It first starts showing me different messages like the one below and at the end crashes showing the "out of memory" message. I've reported the same in a previous post ("out of memory bug") with some more screenshots. 

Image 2649

By the way, are there any limitation in the number of displays defined on a bOS Colibri server? Does anybody have some limitation list for this (number of devices, number of programs used, etc...).

Regards,

Laurentiu