Hello,

I'm getting very very frequent errors (several times / day) on : 

• Z-Wave external device (not the built-in device which I do not use) : Error connecting to device. Failed to re-send
• Global Caché IP devices : Error connecting to device. No Ack

This starts happening since I updated my Jigsaw Z-Wave to 4.5. Continued in 4.8.8

They reconnect almost immediately ; but of course a few Z-Wave or GC orders are not executed while they are disconnected. So that's a big issue. 

I'm also using Grinder and Jigsaw KNX : I don't have any issues on these servers which have similar configs (but V 4.7.0)

I was wondering if there were any support issues with the Jigsaw Z-Wave that you are not selling anymore ? 

Can you help me fixing these issues ? 

Thanks,

François 

Greetings,

Is possible update a Jigsaw server without internet connection? 

Hi everybody, i have a problem with the BosClient App running in Windows 10.

Some svg objects (created by me) for a jigsaw server looks misplaced in the App but ok when i reach the server from a web browser, but only on my pc. If i run the bos client in my phone or tablet (IOS) everything are in place.

I think that this is a problem between the software Linux and windows because when i use the same svg objects in a server who runs on windows, they works perfect.

I need help please.

Hi

I would like to make an http request with ComfortClick. Postmann's RAW output looks like this:

Connection: keep-alive
Content-Type: multipart/form-data; boundary=--------------------------882484731951074462757395
Content-Length: 238
----------------------------882484731951074462757395
Content-Disposition: form-data; name="message"
Content-Type: application/json
{"general":"Nachricht Test","language":"de"}
----------------------------882484731951074462757395--

Is that possible in ComfortClick?

Can I disable error messages in the client view?

Hello.

I am trying to solve issue where I have KNX bus behind NAT with static public IP and forwarding is working, but UDP protocol is blocked by provider. (I called the provider, they told me there is nothing they can do, I know is stupid, so here we go) So I standing in front of issue that I cannot connect to KNX bus because is only over UDP port. Is here anybody who already solve this issue and is willing share the solution?

PS.: On site Jigsaw is not an option because is only two thermostat that controll two rooms. Time to time disconnection is acceptable because of NAT connection.

When I try to add the LG TV device into bos, the Panel Functions and Numbers nodes are not automatically added under the main node!

I have a Jigsaw with the latest software update.

Best Regards

Paulo Rodrigues

Good morning everyone!

Our partner [integrator] upgraded the software to v4.8.7, however iOS phones are unable to access the system. In the case of Android phones, access remains normal.

Has anyone encountered this problem? Any suggestions on how to proceed to solve the problem?

Thanks!

How to add the yamaha music cast on the bOS?

I have this av receiver :  https://europe.yamaha.com/en/products/audio_visual/av_receivers_amps/rx-v6a/index.html

Hello.

On version 4.8.7 Linux update is not working. Every time it end with upgrade fail please contact support. I try five different Jigsaws, try to reset it try network settings but with no luck.