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Under review

Controller on the COMFORTCLICK website it is always OFFLINE

Jose Puig 4 years ago in General updated 4 years ago 10

Good morning:

Not long ago I had to buy a new SDCARD for my JIBSAW as it had broken down.

The JIBSAW works correctly, but I never see the OnLine controller on the COMFORTCLICK website. It is always OFFLINE, even if you press REFRESH in the BOS CONFIG.

It also happens to me that the link with ALEXA works but it ends up saying that the device does not respond. It is also not able to discover new devices.

Apparently everything is correct.

I have activated and deactivated your SKILL, the link does it perfectly, but I can't get it to fully work.

I think it has to do with the server's communication with COMFORTCLICK.

Anyone have any idea what may be happening to me.

Thanks in advance to everyone.

Jose Puig

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Answered

Smtp email not working

Theofilos Tziallas 4 years ago in bOS Configurator updated by VASSILIOS GRUNDNIG 2 years ago 20

Hi all , i am trying to send email notification when a light is on , i am doing the procedure as u can look at the photos but i do not get any message. i also have enable the less security apps on my gmail

Any ideas?

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Under review

Is there a version of the configurator for MAC?

Adi Shamir 4 years ago in bOS Configurator updated by ComfortClick Support 4 years ago 1
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Which Commands are needed for Alexa to move Blinds / shutter

Stephan Wehner 4 years ago in bOS Configurator / Alexa updated by Stephan Wehner 4 years ago 1

Hi,

is there a list with Alexa command's to move Blinds or Shutters. Alexa works with lights really good.

But which commands and devices must i choose in Alexa api.


Thanks for help


Stephan

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How to connect bOS to Mitsubishi air conditioner?

nguyen nguyen 4 years ago in Devices / Other updated by Ricardo Pinto | visiontech pt 4 years ago 2

Hi,

I am concerned about how to connect bOS with Mitsubishi air conditioner, please help me on this.

What is the solution for connecting bOS to Mitsubishi air conditioners? (local air conditioning and central air conditioning)

I have found 2 solutions to connect as follows:

1. https://www.intesis.com/products/ac-interfaces/modbus-gateways/mitsubishi-electric-modbus-ac-me-ac-mbs-1?ordercode=INMBSMIT001I000

2. https://www.intesis.com/products/ac-interfaces/bacnet-gateways/mitsubishi-electric-bacnet-ac-me-ac-bac-1?ordercode=INBACMIT001I000

Do you have any comments on this?


Best Rergards

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Features Sonnot on bOS

nguyen nguyen 4 years ago in Devices / Sonos updated by Jürgen Jürgenson 4 years ago 1

Hi Ad,


I have question about Sonos device, please let me know, are the following features bOS and Sonnot device working?

Motion sensor detects that Speaker 1 plays GoGo sound ... when the door sensor opens, speaker 2 plays the sound "There is a theft".

- Announcement: At 6am, Loa 1 sends the announcement to wake up to go to school

If so, please give me a few examples to do this


Thanks & Best Regards

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Under review

Description for all settings

Stephan Wehner 4 years ago in General updated by ComfortClick Support 4 years ago 1

Hi,

i'm looking for a manual which describes all setting. (for example: Alexa API settings)

I like Jigsaw really. But for a newbee it takes a lot of time to figure out how something work's.

In the example of Alexa on the WebSite with light is for my opinion the simples way.

But how it works with slidingdoors. Which settings i habe to choose? 


It's some demo's yes, but they are not state of the newest version of bos-configurator.

Kind regards

Stephan

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Under review

Modbus TCP on bOS

nguyen nguyen 4 years ago in Devices / Modbus updated by ComfortClick Support 4 years ago 5

Dear Ad,

How many external devices can be connected to a set of bOS via the Modbus TCP communication standard?


Thank & Best Regards

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Under review

Input string

DIMITRIS GIOUSIS 4 years ago updated by Joachim O 4 years ago 1

Hi to all.

Does anybody knows why this message appears to my server every one minute? What does this means? 

( Devices : 9/5/2021 7:37:00 μμ : Alert : Server : Input string was not in a correct format.)

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Under review

Authentication disabled: no way to connect to Jigsaw

LAVERGNE CHRISTOPHE 4 years ago in bOS Configurator updated 4 years ago 6

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Good afternoon,

I try to set the parameter (in "Users") Authentication -> Enabled to False. But since this time, I don't have access to the server. 

Why, and how to login again?

Thanks a lot