
Basic TCP connection command
Hello,
I’m trying to control an Epson projector via esc/vp21 tcp protocol.
It requires a connection command to open the connection.
Than I can send various command to pj.
if I do it manually( menu function-send) it works perfectly, but if I try to put it in a program to check and do automatically connection it does’t work. Seems basic device do tcp connection. So it return connected status but in reality the connection is not opened by specific command.
if I try to send connection command anyway for each command pj closes the connection going.
Maybe I’m approaching the problem in the wrong way.
Could someone help me with some advice?
thank you

HTTP device, different path in host URL
Hello,
To control a device i should POST requests on different UTIs: http://[IP]:[PORT|/[PATH].
Everything works fine, but i have to create different HTTP devices for each function of one physical device. So, is there a possibility to import[PATH] as a variable or a part of request?
Thanks.

Date and Time Format
Hey,
I am doing an integration with a WebAPI that is requesting the Date Header for every command. This Date Header must be in RFC822 format which looks like this:
Mon, 12 Jul 2021 13:12:15
Can Comfort Click provide the data in this format or do I have to hardcode "Day of Week" and "Month" to be able to build this format?

mDNS reply reading via Basic driver.
Hello,
a device publishes its services as mDNS message/reply, is there a chance to fetch data from such message?
As far as i can see mDNS utilizes UDP, but Basic driver configured as: Udp, Device_ip_address, src_port_number (as remote port), dst_port_number (as local port), ASCII, text, won`t do any good. Sniffer shows that device posts requests/replies which contain data i need though.
Thanks.

KNX bus access via Comfortclick
Hello. Is there any way to access the ETS project through comfortclick? On some occasion I have been told that it is possible but I cannot find a way to connect to the bus through ETS. Greetings

Automatic frames refresh not working
It's happening again, thought it was a dejabuuu, but not.
Frames updates do not get passed to the Master Theme, we're using the latest BOS version. in order to get the Theme the latest frame it is require to edit the Master theme so BOS forces a refresh of the already modified Theme
a) Current modified frame
b) Master theme

Analog log threshold limits - No documentation
Hi,
BOS documentation states the following for analog logs:
HighLowThresholds: Separate high limit and low limits. If Input Value > Higher Limit output is set to True. If Input Value < Lower Limit output is set to False
Well, the question is what BOS does when the input value is between the higher limit and the lower limit, there is no documentation for such at all. THere are three possible outcomes, but again, no documentation, anyone knows this?

Error converting received value index was outside
Hi to all,
i have a problem read max temperature from a thermostat.
Every time i add it to a frame, i get this error. It work's very well with min temperature and
actual temperature.
Have anyone an idea how i can fix this?
Thermostat is an MDT Controller.
Kind regards,
Stephan

Manual configuration: problems with Local Address (out of home)
Hello,
I've noticed a strange behavior, when using manual configuration on the client app when I'm not on the same network of the server.
I've noticed this for a while. Not that it can't be worked around with a cheat, but it's there, and it's strange.
- I have a brand new, recently deployed Jigsaw on a friend of mine house; It's still not yet configured, so I haven't registered the device on the ComfortClick account; On the other hand, I'm using my own DDNS account until then, so I have to configure the installation as "Manual Configuration" on the app, so I can work remotely until I register the server on the ComfortClick account;
- So on the fields, I have the local IP address of the Jigsaw on the Local Address, and the DDNS on the Public Address;
- And then, when I'm out of there, that's when things get weird: Every time I try to connect the installation, two possible things can happen: if I'm on 3G/4G, it works; But when I'm at home over Wifi it doesn't work, and it stays on Reconnecting;
- When this happens over Wifi at home (out of the installation), either I edit the profile and past the DDNS also on the Local Address, or I have to go over 3G/4G to open the installation.
So, what I think that's happening, is that when I'm on Wifi at home, it tries to open the local IP, and as it doesn't recognize the server on that IP, it doesn't even try to use the Public Address.
It happens on every client (Android and Windows at least). On the Windows client, I can clearly see that it tries to connect forever to the local IP, and then tries to reconnect every time without trying to probe the public IP.
It also happens on every server I've tested, so I guess that's client app related only (not probing the WAN when not detecting the server on the local IP, when in Wifi/LAN out of home.
Can the team please check on this please?
Thanks.
Best regards
Customer support service by UserEcho