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Answered

Frequently (daily) shut down of my JigSaw

Michiel Kenis 3 years ago in General updated by ComfortClick Support 3 years ago 1

The last few weeks, the issue on my Jigsaw is getting bigger every day.

Bottomline, I cannot connect to my JigSaw without having it restarted. The only way I'm able to restart the Jigsaw, is by disconnecting the device from power. After 10s, I'm able to connect again using bOS Config, the app or by local address.

I'm done shutting down and powering up the Jigsaw and I would like to figure out what's going on. Maybe there is a misconfiguration on my end or am I simply overloading the Jigsaw. Any help or insights will be appreciated on this.

I have:

- Connected my KNX installation

- Connected my SMA Inverter connected, processing data in real time on sun power

- Connected my Energy meter using a serial port, processing data in real time

- Connected my Hue (10 lights, 3 sensors) processing logic

- Connected my Easee loading station for my electric car

I do some real time processing and calculation for my Sun Power, consumed power, available unused power to be ported to my Easee loading station to power my car with Solar energy etc etc.

This requires data (every second from my Energy meter, every 15 seconds from my Easee installation and every minute a re-calculation send to my Easee). Is this too much?

In fact, how much is a JigSaw able to handle at the same time? After all, it's a computer and he has limits...

Answer
ComfortClick Support 3 years ago

Hello Michiel,

I am sorry that you are experiencing troubles with Jigsaw, could we get some more information about your server( Access ID or Serial number), please write a private support ticket: https://www.comfortclick.com/SupportTickets

Are you using the latest version of bOS, anything specific, when did the problems started?


Regards,

Matic

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Under review

Import images

Raymond Olsen 3 years ago in bOS Configurator / Themes updated by ComfortClick Support 3 years ago 3

When I upload my own pictures/symbols to the files folder, they are not visible and I can`t use them in my theme. The same thing happens when I download one of the standard pictures, save, and then upload the new file. The reason doesn`t seem to be the size/format. Any ideas?

images.jpg

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Scada view

Eloy Larrañaga 3 years ago in Devices / Http 0

I need to link a scada visualization of another server with a frame of comfortclick. The example is a Logic machine visualization. I enter this link (http://user:password@192.168.1.200/scada-vis/#87) but it doesn´t works. Are there another way?

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json problem with decode answer message with space

Gruyère Energie SA 3 years ago in Devices / Basic updated by Tomasz Michalak 2 years ago 2

Hello,

I try to get the value with the basic device and UDP request. 

The answer is in json and the answer is correct you can see below an example

{
"ID": "2",
"State": 1,
"Error1": 0,
"Error2": 0,
"Plug": 3,
"AuthON": 0,
"Authreq": 0,
"Enable sys": 1,
"Enable user": 1,
"Max curr": 0,
"Max curr %": 1000,
"Curr HW": 13000,
"Curr user": 63000,
"Curr FS": 0,
"Tmo FS": 0,
"Curr timer": 0,
"Tmo CT": 0,
"Setenergy": 0,
"Output": 0,
"Input": 0,
}

When I try to read the data with the space for exemple "Enable sys" I have the error  "Error parsing received data. : Unexpected character while parsing path:"


How to decode the value with space ?

I try somes codes for space but nothing work.


Can you help me please ?

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Under review

upgrade

Giordano Olmi 3 years ago in General updated by Kristián Vojčík 3 years ago 7

Good morning,
I have a PC server with version 4.8.20 and I can't update it to the latest version.
I send the update and the server freezes and shows no signs of awakening.
I waited 30 minutes before restarting the PC.
What better procedure can I use to upgrade?

0
Under review

SSL problem

Francisco Oliveira 3 years ago in bOS Server updated by ComfortClick Support 3 years ago 3

Hi All. Just started today to get the error ERR_SSL_VERSION_OR_CIPHER_MISMATCH when I access through https.

This also makes Alexa not to work.

How can I solve this? I'm using windows 7 as a server.

Thanks

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Tide coefficient?

Hello,

How to integrate the schedules and tide coefficient?

0
Under review

Graph see value on finger touch

Gruyère Energie SA 3 years ago in bOS Client updated by ComfortClick Support 3 years ago 3

Hello evrybody,


At this time the graph work fine and the curve is nice displayed.


A nice improvement would be to be able to see the point values by touching the curve.

In many cases it is important for the user to see the values of particular points on the curve.


Best regards.

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UART

Juan Tomasetti 3 years ago in Devices / Modbus updated by Andrew Watson 3 years ago 7

Hello.

I have a Grinder module, and I would like to connect a Solar Inverter via UART. In the Grinder module, I have connected the CP2102 adapter to the USB port, bOs recognizes it perfectly in the COM3 port. According to the solar inverter documentation, the communication is UART, 115200bps, 8bits data, 1 stop bit, no parity. The COM3 port, so I have configured it. But I can't get a response from the inverter. I have tried all the combinations on the bos, but I cannot receive data. Any suggestion???

Thanks...

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Under review

Integration with Easee Home

Michiel Kenis 3 years ago updated 3 years ago 2

Hi there, 

I just got an Easee Home installed for my electric car. I know Easee has an excellent api AND Homey has already some integrations. So I'm wondering if any integration with ComfortClick is known? 

Thinks I can think of: 

- Only charge if there is sufficient solar power on the system

- Limit the charge speed as in Belgium high peaks are charged extra by the power company

- ...

Any known integrations?