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The Config license shows as Revoked

Sergio gh 3 years ago in General updated 3 years ago 1

Tengo un servidor Jigsaw y cuando me conecto con Config

la licencia de aparece como Revoked y no me permite registrar el servidor

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multipart/form-data format.

Hello,

could you please tell how to represent file (image or document) in multipart/form-data form?

Thank you.

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Under review

How to export Trend Log on Client to .CSV format [Excel]?

Marco Antonio Fernandes 3 years ago in bOS Client updated by ComfortClick Support 3 years ago 4

Good evening!

I'm watching a development partner and we're having a problem trying to export the trend log from the Client. Has anyone faced this type of problem?

We have the values being stored in the trend log inside the Configurator, making it possible to create a backup of the values [in the Configurator] in .DB format. We were able to see the table with the values inside SQLite and export it to .CSV [Excel] format. However, when we try to export the trend log of the graph with all points being plotted on the screen, through the button in the upper right corner of the Client [Graphics], the exported file in .CSV format is zeroed. Any tips? Is there any specific configuration for such functionality?

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bringing my blinds from KNX to CC

Bernhard Haba 3 years ago in Devices / KNX updated 3 years ago 7

Hello guys,

I need your help on the subject of shading.

I have my blinds now all integrated in KNX and placed on the glass buttons in the respective rooms - now I want to bring the also in ComfortClick and fail.

As a device it is displayed to me but "Boolean" and I suspect here is also the error.
In the demos I find only "Int32" but I can not configure it in this way!?

Where is my wrong thinking?

Is there a description of what I have to watch out for?

Is perhaps in the ETS5 a wrong data value that is output?

Please for your experienced help.

bw

Bernhard

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Under review

ONVIF events

Paul G 3 years ago in Devices / Cameras updated 3 years ago 9

Hi everyone, Has anyone successfully handled through BOS ONVIF events? If so can an example be shared? Could not find any example in the library nor in the manuals

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Under review

Grpah scale padded

Paul G 3 years ago in bOS Client updated by ComfortClick Support 3 years ago 4

Anyone knows why the graph scales more than required? For example in the image attached, the maximum value achieved on the Y axis for the current is about 13 A, however BOS chooses to scale the graph with a maximum of  20 on the Y axis. 


Tbh, even is the number on the Y axis was 5, the graph would still show 20 as the max, hence losing all ability to read the values.

Any thoughts? there is no way to change any property to create such padding space!

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Under review

Update Jigsaw

Niels Bulten 3 years ago in bOS Configurator updated by ComfortClick Support 3 years ago 3

I cannot update Jigsaw.
After starting Config it tells me update or download old config.
Update will give a blank screen download old config will give me acces.

Try to change internet settings (told on the forum) with DNS of google. but i cannot make changes.
It tells me i am not connected with wifi but i am...

Configurator is 4.8.20 server is 4.8.5

How can i solve this?

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Under review

mqtt

Natalino Montino 3 years ago in Devices / Other updated by Pascal Platteel 2 years ago 6

Dear, it's possible control the mqtt device with your server?

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Under review

HTTP device reestablishing of connection.

Artem Kuteynikov 3 years ago in Devices / Http updated by Michal Kowalczyk 2 years ago 3

Hello,

could you describe behaviour of http driver in case of "sleeping" device (when device sleeps most of the time)?

What are conditions when "connected" status is changing from false to true? Does it ping device on certain IP-address after "connected" turns to false?

If so, what is the period of ping?

Thanks.

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Under review

Android app shortcut on Samsung SM-T510 tablet

Jürgen Jürgenson 3 years ago in Devices / Other updated by ComfortClick Support 3 years ago 1

Hey,

Recently the shortcuts for some apps have stopped working. Thing is that they still work on my own phone and other tablets that are not Samsungs. 

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Tablet has the latest updates and all apps are also installed and are working just bOS cant open them. Ive rechecked all the links and they havent changed either. 


Can anyone test it if they are using samsungs devices? I have Oneplus 6 and same links/shortcuts to other apps are working on it.