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Under review

not enough memory resources available for this operation

Bernhard Haba 3 years ago in Devices / Cameras updated 3 years ago 6

Hello,
I have added a third stream to my CC today. Since then I get the error message that there is not enough memory. This must be some kind of error since it can't be the memory with only three streams.

Has anyone else had this?
What can I do?

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Under review

Fully secured bOS client

Francois Lesueur 3 years ago in bOS Client updated 3 years ago 6

Hello, 

Would it be possible to fully secure bOS client, i.e. prevent users to modify ANY settings ? 

I regularly have to do maintenance because a user changed language or "accidentally" removed the bOS server profile or doesn't know which profile to select or... whatever, they are full of ideas to find reasons why it's not working !

I'd like the bOS client to connect automatically to ONE profile when the app is launched, and that no settings AT ALL can be modified without a PIN that would be known by the administrator only. 

Thanks, 

François 

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Display hard counter water and display iPad screen

Jean Pierre Seillier 3 years ago in bOS Configurator / Themes updated by ComfortClick ComfortClick 3 years ago 1
Hello,

I would like to synchronize the display of the water meter that is in the garden with the meter displayed in Bos Configurator. This means being able to add or subtract from the figure displayed in Bos so as to have the same figure on the water meter and on the iPad screen.

Thanks for your ideas.

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Under review

bOS Configurator - cyclical configuration downloading

Grzegorz Kulinski 3 years ago in bOS Configurator updated 3 years ago 5

Hello everyone.

I have editing problems on some of my systems (all work on Grinder Black devices). The effect visible in the attached movie appears very often - when navigating through the edited configuration, the configuration file is reloaded (it doesn't matter whether it is the "General", "Devices", "Tasks" or "Themes" tab).

bOS Configurator-cyclical configuration dow....mp4

It happens veeeery often, making work completely impossible :(

Problematic servers are running on version 4.8.20 and I suspected that this problem could be related to it. Today I did a test: on one of the servers I made the necessary updates in Windows (.NET framework etc.), then I updated Grinder Black to the latest version 4.9.10. Unfortunately, the symptoms have not resolved.

Has anyone had similar problems? If yes, where can I look for the cause? It is strange that some systems behave stably during editing and some download configuration very often.

I did this test in a simple network in my apartment: Grinder Black connected to the switch via LAN, my computer connected via wifi to the access point (I'm using a Mac under Parallels Desktop).

Any suggestions? :)

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Under review

BOSCLIENT DOESN´T WORK IN ANDROID

WALTER FERRARI VÉRAS 3 years ago updated by ComfortClick Support 3 years ago 3
0
Under review

Restore Configuration not working!

nguyen nguyen 3 years ago in bOS Configurator updated by ComfortClick Support 3 years ago 3

Hi ad,

I have Restore Configuration of my bOS system, but the system has not restored the power meter data of 1 month ago. All data is deleted.

Please give me the cause or solution to fix this.
Thanks & Best Regards!

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Under review

System version

Kristián Vojčík 3 years ago in bOS Configurator updated by ComfortClick Support 3 years ago 1

Hello.

Recently I update system version on few Jigsaw found in Building -> System Update ->.
First thing: I really like progres bar and I hope it is gonna stay.
Second thing: Can somebody please explain to me what that update means and what it changes and why some Jigsaw can be updated from v2 to v3 some stay at v1 and some at v0?

Thanks for replies.

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Movement detector not refreshing

zyga d 3 years ago in bOS Configurator 0

Hello,
I am using movement detector program which works during specific time. If movement is presence before specific time for momevement detector program to work, after time comes, movement program dont turn on the output. I bet there is workaround, but I dont think this is correct.

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General Electric WiFi-enabled (SmartHQ) appliances

Hello guys,

Has anyone integrated in bOS and can share some info for GE wi-fi appliances such as fridge, oven, etc. 

Any suggestions on how this can be done?

Thank you,

Calin

0
Answered

Frequently (daily) shut down of my JigSaw

Michiel Kenis 3 years ago in General updated by ComfortClick Support 3 years ago 1

The last few weeks, the issue on my Jigsaw is getting bigger every day.

Bottomline, I cannot connect to my JigSaw without having it restarted. The only way I'm able to restart the Jigsaw, is by disconnecting the device from power. After 10s, I'm able to connect again using bOS Config, the app or by local address.

I'm done shutting down and powering up the Jigsaw and I would like to figure out what's going on. Maybe there is a misconfiguration on my end or am I simply overloading the Jigsaw. Any help or insights will be appreciated on this.

I have:

- Connected my KNX installation

- Connected my SMA Inverter connected, processing data in real time on sun power

- Connected my Energy meter using a serial port, processing data in real time

- Connected my Hue (10 lights, 3 sensors) processing logic

- Connected my Easee loading station for my electric car

I do some real time processing and calculation for my Sun Power, consumed power, available unused power to be ported to my Easee loading station to power my car with Solar energy etc etc.

This requires data (every second from my Energy meter, every 15 seconds from my Easee installation and every minute a re-calculation send to my Easee). Is this too much?

In fact, how much is a JigSaw able to handle at the same time? After all, it's a computer and he has limits...

Answer
ComfortClick Support 3 years ago

Hello Michiel,

I am sorry that you are experiencing troubles with Jigsaw, could we get some more information about your server( Access ID or Serial number), please write a private support ticket: https://www.comfortclick.com/SupportTickets

Are you using the latest version of bOS, anything specific, when did the problems started?


Regards,

Matic