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Under review

bOS client won't connect

Francois Lesueur 3 years ago in bOS Client updated by Jürgen Jürgenson 3 years ago 4

Hello, 

From times to times, the bOS client does not connect : when clicking on a profile line, it holds for a few seconds, nothing happens, and it gets back to the list of profiles. 

Sometimes you just have to do it a second time, and it works. That's not a big deal. 

But in other cases, it won't connect at all, unless you reboot the tablet. Sometimes you have to reboot twice before it connects. 

This is happening on both iOS and Android. 

Are there any ways to fix those bugs ? Some of my servers are in Airbnbs, and I'm getting frequent calls from the guests, it is quite annoying. 

Thanks, 

François 

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Under review

not enough memory resources available for this operation

Bernhard Haba 3 years ago in Devices / Cameras updated 3 years ago 6

Hello,
I have added a third stream to my CC today. Since then I get the error message that there is not enough memory. This must be some kind of error since it can't be the memory with only three streams.

Has anyone else had this?
What can I do?

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Under review

Fully secured bOS client

Francois Lesueur 3 years ago in bOS Client updated 3 years ago 6

Hello, 

Would it be possible to fully secure bOS client, i.e. prevent users to modify ANY settings ? 

I regularly have to do maintenance because a user changed language or "accidentally" removed the bOS server profile or doesn't know which profile to select or... whatever, they are full of ideas to find reasons why it's not working !

I'd like the bOS client to connect automatically to ONE profile when the app is launched, and that no settings AT ALL can be modified without a PIN that would be known by the administrator only. 

Thanks, 

François 

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Display hard counter water and display iPad screen

Jean Pierre Seillier 3 years ago in bOS Configurator / Themes updated by ComfortClick ComfortClick 3 years ago 1
Hello,

I would like to synchronize the display of the water meter that is in the garden with the meter displayed in Bos Configurator. This means being able to add or subtract from the figure displayed in Bos so as to have the same figure on the water meter and on the iPad screen.

Thanks for your ideas.

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Under review

bOS Configurator - cyclical configuration downloading

Grzegorz Kulinski 3 years ago in bOS Configurator updated 3 years ago 5

Hello everyone.

I have editing problems on some of my systems (all work on Grinder Black devices). The effect visible in the attached movie appears very often - when navigating through the edited configuration, the configuration file is reloaded (it doesn't matter whether it is the "General", "Devices", "Tasks" or "Themes" tab).

bOS Configurator-cyclical configuration dow....mp4

It happens veeeery often, making work completely impossible :(

Problematic servers are running on version 4.8.20 and I suspected that this problem could be related to it. Today I did a test: on one of the servers I made the necessary updates in Windows (.NET framework etc.), then I updated Grinder Black to the latest version 4.9.10. Unfortunately, the symptoms have not resolved.

Has anyone had similar problems? If yes, where can I look for the cause? It is strange that some systems behave stably during editing and some download configuration very often.

I did this test in a simple network in my apartment: Grinder Black connected to the switch via LAN, my computer connected via wifi to the access point (I'm using a Mac under Parallels Desktop).

Any suggestions? :)

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Under review

BOSCLIENT DOESN´T WORK IN ANDROID

WALTER FERRARI VÉRAS 3 years ago updated by ComfortClick Support 3 years ago 3
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Under review

Restore Configuration not working!

nguyen nguyen 3 years ago in bOS Configurator updated by ComfortClick Support 3 years ago 3

Hi ad,

I have Restore Configuration of my bOS system, but the system has not restored the power meter data of 1 month ago. All data is deleted.

Please give me the cause or solution to fix this.
Thanks & Best Regards!

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Under review

System version

Kristián Vojčík 3 years ago in bOS Configurator updated by ComfortClick Support 3 years ago 1

Hello.

Recently I update system version on few Jigsaw found in Building -> System Update ->.
First thing: I really like progres bar and I hope it is gonna stay.
Second thing: Can somebody please explain to me what that update means and what it changes and why some Jigsaw can be updated from v2 to v3 some stay at v1 and some at v0?

Thanks for replies.

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Movement detector not refreshing

zyga d 3 years ago in bOS Configurator 0

Hello,
I am using movement detector program which works during specific time. If movement is presence before specific time for momevement detector program to work, after time comes, movement program dont turn on the output. I bet there is workaround, but I dont think this is correct.

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General Electric WiFi-enabled (SmartHQ) appliances

Hello guys,

Has anyone integrated in bOS and can share some info for GE wi-fi appliances such as fridge, oven, etc. 

Any suggestions on how this can be done?

Thank you,

Calin