I'm trying to connect bOS configurator directly to the server, i.e. not using the public address. Of course the PC running bOS configurator is on the same LAN than the server.
In the configurator I create a profile manually, indicating the server IP address. But I'm getting the "Error connecting to server" message.
An automatic profile with the server name does connect, but it is connecting from the outside (i.e. the PC goes on the Internet to the ComfortClick server public address, which is very slow and creates frequent disconnect).
From the PC, I can connect to the server using Internet Edge : it displays bOS client, and it's working perfectly. So, the PC does see the ComfortClick server IP address.
From an iPad on the same LAN, a manually created profile with the local IP address is working fine as well.
So I don't understand why it's not working from bOS configurator. Any ideas ? Anything specific to the configurator that could explain ? I'm using V 4.8.15, and I can't upgrade as I don't want to upgrade my server.
Thank you very much,
Customer support service by UserEcho