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Error updating schedule status

SYSGLOB LDA 6 years ago in bOS Configurator 0

Hi Comfortclick.

If you creat a "Control" and insert a simple schedule, then in bos client when you try to simple turn on or off, the schedule status doenst update. It works (turn on and off) but the status dont. 

To see the status updating you need to leave the control and enter again.


Thanks. 

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Under review

New BACnet IP Driver

Nadim 6 years ago in bOS Configurator updated 6 years ago 7

Hello everyone.

installed new update with new BACnet driver 

the driver successfully finding devices but no readying points, how to read BACnet IP points?  

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Under review

Enabled or Disabled Control

Juan Morales 6 years ago in bOS Configurator updated 6 years ago 7

Hi.

In a previous version, a control could be put into active or non-active. In this most recent version, I can't find this setting.

Can somebody help me???

Thank you.

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Under review

Clients logoff emmediately

van der heijden Stefan 6 years ago in General updated by Jürgen Jürgenson 6 years ago 17

Hello,

Suddenly without any change of configuration, all of my clients are logged off emmediately after logging on. It keeps just auto logging on and off without showing the gui. This is on windows, ios and even in just internet explorer.

I had this before a few weeks ago and fixed it with a restore of an earlier backup of the config, but now I'm sure I haven't changed anything. I'm running on the last stable release. 

I can offer the config on the server though.is there a logfile  I could take a look at?

Regards,

Stefan 

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Fixed

bOS 4.5.18 Scene unable to set other value than bool

Kristián Vojčík 6 years ago in bOS Configurator updated by ComfortClick Support 6 years ago 3

Hello. I ve got issue with scene where I cannot set other value in scene than boolean. I ve check in older version there was slider in let say int value but in current 4.5.18 it is missing or I am doing something wrong. Can you please help me?

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Counter log problems

hello I have made an analog log with a datapoint 13001 (total power consumed) and another one analog log with a datapoint 14000 (active power).
My client has asked me to change the two graphs to counter log. But I tried to make the change in many ways and the same values ​​received are not represented

Can you help me?
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Control PTZ camera Presets

Francisco Oliveira 6 years ago in Devices / Cameras updated by Ricardo Pinto | visiontech pt 4 years ago 6

On cameras with PTZ, there is a command to goToPreset. What parameters should I use?

I have several presets defined in the camera already, but its impossible to request it from bos.

Thanks in advance

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Under review

Where is the BACnet support

Phil Brown 6 years ago in bOS Configurator / Devices updated by ComfortClick Support 6 years ago 3

BACnet support is detailed on your website as being implemented . Why is it not available? This is fraud.

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Under review

IP Camera Not Streaming in bOS Client for iOS

Trimono Lda 6 years ago in Devices / Cameras updated by ComfortClick Support 4 years ago 5

I can see tre stream in Web Browser and in bOS CLiente for windows, but in iOS client it dont work

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Thank you for usring Freee bos.To remove this message please buy the license.

Mick 6 years ago in bOS Client updated 6 years ago 3

Guys, I'm new to Comfort click and so I try it out to see if it can replace my existing Vera systems. I am the only one using the system yet it would appear I have exceeded the 1 license . I have rebooted, restarted the server... I am unable to log into my single client. I'm running Windows 10.  I'm probably doing something stupid but I'm stuck. Help!