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Under review

HTTP device stopped working

Calin Birtocean 6 years ago in Devices / Http updated 6 years ago 2

Hello,

The http device stopped after few months working without any issues. Here is the debug message while trying to send the command:

Debug : 10/26/2018 19:45:41 : Devices\http : Exception : GetResponseCallbackWebException : The underlying connection was closed: An unexpected error occurred on a send. at System.Net.HttpWebRequest.EndGetResponse(IAsyncResult asyncResult)
at BOSCommon.Drivers.BOSHttpClient.GetResponseCallback(IAsyncResult result)System.IO.IOException: Authentication failed because the remote party has closed the transport stream.
at System.Net.TlsStream.EndWrite(IAsyncResult asyncResult)
at System.Net.PooledStream.EndWrite(IAsyncResult asyncResult)
at System.Net.ConnectStream.WriteHeadersCallback(IAsyncResult ar)

The encoding is UTF8 and parser type Json. 

Same command gets executed when it is launched from google chome browser from the same server where the bOS is installed.

Could you please advise what the problem should be? 

Thanks,

Calin

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Under review

Fibaro

John 6 years ago in Devices / Z-Wave updated by ComfortClick Support 6 years ago 8

Hi there friends,,

I’m new to comfortclick and I’m trying to add Fibaro controller (HC2) in the software to control the Fibaro devices already in the HC2.

Can you please help and guide me on how to do that?

Your help would be highly appreciated

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Modbus SD630 example panel not showing to project in Client. See PrtSc attached

Michael Kanellias 6 years ago in Devices / Modbus updated 6 years ago 1

Image 1605

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Under review

Error importing EIB devices from .esf

Jaume Almirall 6 years ago in Devices / KNX updated 6 years ago 2

Hi, 

When I import the .esf file in bOS Configurator I get the error "Error importing EIB devices from .esf" I use ETS5, I tried with very simple knx program.

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Under review

Modbus limit

Kristián Vojčík 6 years ago in Devices / Modbus updated 6 years ago 4

Hello. I am facing strange behaviour of Modbus device. I am sending about 150 values thru Modbs and after test I got an error Device is not connected. I see it been connected and immediately disconnected. So I try it with fewer values and it works. After many tries I got on point where it works but when I add one more Duble value it stop working. So I start wondering is there any limit for Modbus point like how many you can add under one Modbus device? I ended up utilising two Modbus devices so it works. Same issue on Jigsaw and Windows Server.

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Under review

Response timeout with Vallox modbus

Jürgen Jürgenson 6 years ago in Devices / Modbus updated 5 years ago 4

Hey,

We have 2 similar buildings, with same settings and hardware. We use Vallox ventilation and control them with USB modbus dongle. But after tomorrow we started to get response timeouts on one building(other building has no timeouts). The whole modbus line feels slower too(chaning the vent speeds works but it feels slower than before). I know the log used to be clean without any timeouts. Now im trying to debug what is causing it. So far it feels like they are responding but not for all requests. Here is a small screenshot where i get timeouts for ventilation State(4609) and Fan speed(4353)

Image 1554

Is there any other way to know witch ventilation is not responding(we have total of 19 units) The path only show the modbus dongle. I have looked at the times too and compared them to the log monitor, but it seams to me that the response timeouts are random. Sometimes they get awnsers sometimes they don't. Here are my settings for the USB dongle: 

Image 1555

Other building works just fine with the same settings, and changing vent speeds feels faster to me. 

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Android apk and browser bug

Jürgen Jürgenson 6 years ago in bOS Client updated 6 years ago 0

Hey,


I found a weird bug on the weekend with my home bOS server.
When I tried to connect to my server with android apk I got a error: "OnCallBack: TypeError: Cannot read property 'ShowForm' of undefined"
I got this message even with chrome webrowser on android, but i could connect to other servers with my phone so the bug was only on my server... On PC i could connect to my server just fine though, only android couldnt connect.
When I restarted my phone it started to work again. I did not change anything else on the server or on the phone.


Pic with chrome browser on android

Image 1534

Has anyone else had this problem?

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Under review

Slow rendering while loading app

Ricardo Pinto | visiontech pt 6 years ago in bOS Client updated by Joachim 5 years ago 4

Hi CC team,


I've noticed that sometimes, mainly because of a slow internet connection, when opening the app it "struggles" to load stuff.


The result, is a slow load of icons, menus etc.


Once it loads, it works normally. But the hiccups while loading are not pretty. It's like the "same" effect when opening a slow internet website, it loads the images very slow, etc.


This is not an app problem, neither a development problem, but an internet speed problem.


I had that problem in my own webpage. So, to "solve" the problem, I've used JavaScript onload function and some other JS magic, and used a simple loading animated icon. This would allow me to not show anything until all the html content is loaded.


Do you think it could be cool to do something like this on the app?


Best regards

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Under review

Confirmation windows

Marco Magnani 6 years ago in bOS Configurator updated 6 years ago 2

Dear,

if I select Enable form in the control type MouseDownButton, when I push the button in the client (I tested in IOS app)  the confirmation windows doesn’t appear


Image 1520


Regards

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Under review

exporting mbus values

Jürgen Jürgenson 6 years ago in bOS Configurator / Tasks updated by ComfortClick Support 4 years ago 4

Hey,

Is it possible to export mbus values to excel or pdf automatically? What i would like to do is: make a program that exports current mbus-modbus tcp values on the first day of the month every month to a excel table. 
Has anyone done this?