
Serial Port - No Ack Error
I'm trying to connect a Paradox security system to a CC Grinder, through a Paradox PRT3 module USB (COM3), and I'm getting a "Error connecting to device - No Ack" message" 10 seconds after connection, keeps trying to connect.
Can't figure if its a Windows problem (tried several configurations for flow control on port settings), Paradox configuration (Serial Port ON, Automation ON, ASCII Protocol, 9600br) or CC.
Any ideas?

Wrong ID
Hola buenos días, WrongID indica mi licencia. Corresponde a una licencia gratuita por equipo, ¿por qué sucede esto? Actualizo y continúo con el mismo error. ¿Podrías dar una solución? Gracias

Aeotec Trisensor not visible in bOS Configurator
Dear all,
I'm trying to add Aeotec Trisensor to my Z Wave network but the device is not visible in bOS Configurator.
The sensor is paired with my Aeotec Stick Gen 5 but un-visible in the Comfortclick.
Any idea on how to fix it?

Curtain or Music play after bOS Launched
Hello,
I am having an issue when bOS Launch.
It always automatically open/close my curtain, as well as play my music right after bOS Running. This is annoying.
Do you know how to disable this function.
Thank for your help

Calculation in the last second of each month
Hi everyone.
I need help from you guys.
As anyone had the need to do a math calculation in the last second of each month?
My idea is to present the client with the difference between this month energy consumption comparing to the last month.
The math is easy, my problem is with the trigger, because we have months with 29 or 30 or 31 days.
So I need to do the calculation ( Double = Thismonthcount - Previousmonthcount ) in the last second of each month.
Thanks for the help.

RPC not working
After update to 4.6.24 I'm unable to get RPC working. I have tried the "new place" of enabling RPC and also the old settings.txt but no RPC is bound. Checking with ex. netstat port 81 is not bound,

Graph problem
Hi,
Something weird is happening with the graphs.
I have 8 HVAC zones with an analog log for set temperatura and another one for room temperature each. Well, I've added to the visualization a data logger (opengraph button) for every zone and added to it the 2 analog logs.
Everything was fine with the first 6 zones. 7th and 8th zones only work fine if I add to the graph only one log. If i add a second log to it, a error shows when I try to open the graph in the visualization. Then I open the graph in the config and one of the two logs is missing, showing the first one and another one with the "Building" node (see image attached).
Is this only happening to me?
Thanks in advance.
Best regards,

App reloading everytime it's opened in iOS 13
Hello everyone,
One of our clients is reporting us that everytime he opens the app, it reloads the configuration . He noticed it since he updated iOS to version 13. The option "Background app refresh" in settings is enabled.
I've updated mi iPhone to the latest version and this is not happening to me, that's why I'm asking here, in case someone had noticed that too.
Best regards

Percent Setter object - missing parameter
Hi,
After upgrading to version 4.6.24, one customer noticed a change in the control of dimmable lights. In earlier versions of bOS Configurator it was possible to set the precision separately for the slider on the button ("bar steps" parameter) and the one that appears after pressing the button ("setter steps" parameter). In the latest version only the first of these parameters is available. Is it intended action or a bug?
I don't know how many versions back this function has disappeared because I updated the system from version 4.6.1.
Regards,
Grzegorz

Key Profile
Hi bOS.
Today I notice that everytime we enter in a server you need to confirm the "Key profile must be obtained from the server...."
Before you only need to do this the first time your device enter that server!
Is that normal from now on?!
Customer support service by UserEcho