Hi,

For now I control my harmony hub via comfortclick with a workaround.

I do a http command to a raspberry pi running a http server with node.js and it calls harmonyHubControl which can access the harmony hub using activtiy and command ids.

This is great because you can teach the hub new IR commands.

So I can not only start activities but also control IR relais and sockets (cheap stuff).

I just read that harmony has released (don't know when) and API for the hub. Any plans to integrate this as a device in comfortclick?

https://www.myharmony.com/en-us/harmony-api

This would make things much easier and I add a lot of value to your product.

Today after windows 11 update, bos server started with blank/new configration. All default passwords and no license data. Thanks to tip from Jürgen here I checked for configuration data in windows folders. I found that after update windows renamed original folder to windows.old thus all configration data stayed there.

I stopped the services and copied bos data fro old folder back to current and all started working but for a moment i was worried :)

so this is something to work on for ComfortClick team or validate if windows folder is a good place to hold configuration data

Anyone experiencing issues installing server/configurator  with the latest 4.11.x version, make sure youre .NET is updated to version 6.0.

Make sure to install both ASP.NET Core Runtime 6.0.35 And .NET Desktop Runtime 6.0.35

Official Microsoft link:
https://dotnet.microsoft.com/en-us/download/dotnet/6.0

Or better yet, install the full SDK 6.0

Official Microsoft link:

Windows x64 bit:
https://dotnet.microsoft.com/en-us/download/dotnet/thank-you/sdk-6.0.427-windows-x64-installer

WIndows x86 bit:
https://dotnet.microsoft.com/en-us/download/dotnet/thank-you/sdk-6.0.427-windows-x86-installer

For any other issues with the latest version, please create a ticket on our ticketing system:
https://www.comfortclick.com/SupportTickets

Thank you and best regards, Comfortclick support.

Hello! bOS configurator and bOS client do not start in my Windows 11 laptop after an update. First I updated my office server (CC Jigsaw), then the bos configurator got updated. 

After this I tried to start the bOS Configurator and a pop-up error message displayed about the update of ".NET-desktop runtime 6.0.0". 

When I clicked the OK button on the error message the web browser opened so i can download the last update (6.0.35). After the installation the same error message kept appearing so I downloaded manually the 6.0.0 version. 

Finally, there wasn't any error message but both softwares do not start. I double-clicked on the shortcuts and  right-clicked>open but the only thing that happened was for the "busy" cursor to appear for a couple of seconds. Any ideas? 

Thank you in advance

Hello! I have been trying for a few days to connect a hikvision facial recognition terminal
(ds-k1t341am) to comfort click using http. I would like to take over from this moment when he 
gives the command to unlock the door. for any command I used, it tells me that it is an 
unauthorized or invalid code as well as the status code. Does anyone have an idea how I could 
solve this problem? In Postman I tried to retrieve certain data, the only thing I managed to 
retrieve (using /ISAPI/System/deviceInfo) was the device data, but if I use this command in 
comfort click, it tells me that it is unauthorized. Thank you!

Hello.

After recent update of Iphone client (september 2024, ios 18) app is repeatedly asking for password. Then works until next use, sometimes is remebered for an hour and then asking again. 

Same problem occurs on multiple IOS devices, android app works without problems. Bos server running on windows.

Adam Zanto

Hello Guys,

I'm getting a new device API setup, but I'm facing an issue with a token and need help to identify my mistake.

I have the following command response data: [{"accountId":"aa1111bb-cc2d-3333-e44f-55g666h7i888","genesis":true}]

I'm looking to get the account Id value, which, according to multiple JSON path finder should be under the token : [0].accountId

However, the value remains desperately empty :

Any idea about the possible issue ? 

I've already tried with [].accountId and accountId, but same result

Thanks in advance for any tip

the jigsaw has the date and time. is there a way i can extract the data from the jigsaw and put it in a groupsadress, so other knx participants also get the time?

i have an MDT screen that needs a time input in order to display the time. I would like to get the time from the jigsaw

Hi Support team,

I have a project that uses many Modbus Devices (Reference #1)
My protocol settings
Driver\Enable: True
Error Handling: Reconnect
Will work normally initially
Values\Connected: Trues (Reference #2)
After a period of operation
For some unknown reason, the Modbus protocol causes Values\Connected\Value: True to change to False.
Causes Modbus Device to fail to operate
Check that the physical network device and Modbus device are not faulty
The important finding is that bOS also has no error messages
I think because there is no fault abnormal signal in bOS, the parameter setting of Reconnect has no effect.

Disposal method:
Log in to bOS Configurator
Manually
set Driver\Enable: True
change into
Driver\Enable: False
Cultivation again
Driver\Enable: True
Such operation can restore normal function operation
But when something goes wrong, the customer's on-site environment shuts down immediately.
Exclusion actions require our assistance in running the program

Need help
what is the solution
It allows me to use a program to detect Driver\Enable: True
and driver\enabled: False
Automatically re-execute
Driver\Enable: True->False->True

This problem has happened many times
And every time it happens, not all Modbus devices will have the same situation happen simultaneously.
We cannot monitor the running status of the client bOS system all the time
Whenever the customer's equipment shuts down abnormally, the customer will notify us to handle it.
Several incidents gradually raised questions among customers about the stability of our systems.
Therefore requesting assistance in providing a solution Thanks

Looking forward your reply
Best regards

Hello,

I sucessfully integrated a Shelly Plus Plug S via MQTT.

MQTT messages that contain "switch" updates (when it's turned on/off) are successfully interpreted. I catch them with Token Name : params.switch:0.output (see screenshot below).

Meanwhile, the Shelly device is also sending other MQTT messages with energy consumption information. When doing so, the parameter "output" is not present in the JSON file, resulting in a Exception error : Error parsing received data. Value cannot be null.Parameter name: value

Any advise how to prevent these errors ?

Thank you.

---

JSON message when "output" changes. This gets successfully parsed. Example of a switch off message :

{"src":"shellyplusplugs-e465b85ccccc","dst":"shellyplusplugs-e465b85ccccc/events","method":"NotifyStatus","params":{"ts":1701336805.47,"switch:0":{"id":0,"apower":0,"current":0,"output":false,"source":"WS_in","voltage":0}}}

Periodically JSON message to notify energy updates. These don't get successfully parsed (as it is missing the 'output' parameter. Example :

{"src":"shellyplusplugs-e465b85ccccc","dst":"shellyplusplugs-mytext/events","method":"NotifyStatus","params":{"ts":1701352440.40,"switch:0":{"id":0,"aenergy":{"by_minute":[5.012,8.202,0.000],"minute_ts":1701352439,"total":4.922}}}}