Scene Sliders and gauges
HI Gents,
Is there any possibility of having slider type graphic for value adjustments, and a gauge graphic for readings?
play sound How do I play a sound
Hello,
Could someone explain how I play a sound based on a program or an event? Ideally through a client but failing that through the server?
I would like to play a warning sound should a condition not be met when the user is changing a mode.
Thanks
Harmony hub control
Hi,
For now I control my harmony hub via comfortclick with a workaround.
I do a http command to a raspberry pi running a http server with node.js and it calls harmonyHubControl which can access the harmony hub using activtiy and command ids.
This is great because you can teach the hub new IR commands.
So I can not only start activities but also control IR relais and sockets (cheap stuff).
I just read that harmony has released (don't know when) and API for the hub. Any plans to integrate this as a device in comfortclick?
https://www.myharmony.com/en-us/harmony-api
This would make things much easier and I add a lot of value to your product.
ComfortClick 4.11.x update issues
Anyone experiencing issues installing server/configurator with the latest 4.11.x version, make sure youre .NET is updated to version 6.0.
Make sure to install both ASP.NET Core Runtime 6.0.35 And .NET Desktop Runtime 6.0.35
Official Microsoft link:
https://dotnet.microsoft.com/en-us/download/dotnet/6.0
Or better yet, install the full SDK 6.0
Official Microsoft link:
Windows x64 bit:
https://dotnet.microsoft.com/en-us/download/dotnet/thank-you/sdk-6.0.427-windows-x64-installer
WIndows x86 bit:
https://dotnet.microsoft.com/en-us/download/dotnet/thank-you/sdk-6.0.427-windows-x86-installer
For any other issues with the latest version, please create a ticket on our ticketing system:
https://www.comfortclick.com/SupportTickets
Thank you and best regards, Comfortclick support.
bOS Configurator and bOS Client do not open
Hello! bOS configurator and bOS client do not start in my Windows 11 laptop after an update. First I updated my office server (CC Jigsaw), then the bos configurator got updated.
After this I tried to start the bOS Configurator and a pop-up error message displayed about the update of ".NET-desktop runtime 6.0.0".
When I clicked the OK button on the error message the web browser opened so i can download the last update (6.0.35). After the installation the same error message kept appearing so I downloaded manually the 6.0.0 version.
Finally, there wasn't any error message but both softwares do not start. I double-clicked on the shortcuts and right-clicked>open but the only thing that happened was for the "busy" cursor to appear for a couple of seconds. Any ideas?
Thank you in advance
Hikvision face terminal conectivity
Hello! I have been trying for a few days to connect a hikvision facial recognition terminal (ds-k1t341am) to comfort click using http. I would like to take over from this moment when he gives the command to unlock the door. for any command I used, it tells me that it is an unauthorized or invalid code as well as the status code. Does anyone have an idea how I could solve this problem? In Postman I tried to retrieve certain data, the only thing I managed to retrieve (using /ISAPI/System/deviceInfo) was the device data, but if I use this command in comfort click, it tells me that it is unauthorized. Thank you!
IOS client not remembering credentials
Hello.
After recent update of Iphone client (september 2024, ios 18) app is repeatedly asking for password. Then works until next use, sometimes is remebered for an hour and then asking again.
Same problem occurs on multiple IOS devices, android app works without problems. Bos server running on windows.
Adam Zanto
Help to identify the correct token
Hello Guys,
I'm getting a new device API setup, but I'm facing an issue with a token and need help to identify my mistake.
I have the following command response data: [{"accountId":"aa1111bb-cc2d-3333-e44f-55g666h7i888","genesis":true}]
I'm looking to get the account Id value, which, according to multiple JSON path finder should be under the token : [0].accountId
However, the value remains desperately empty :
Any idea about the possible issue ?
I've already tried with [].accountId and accountId, but same result
Thanks in advance for any tip
getting time from the server
the jigsaw has the date and time. is there a way i can extract the data from the jigsaw and put it in a groupsadress, so other knx participants also get the time?
i have an MDT screen that needs a time input in order to display the time. I would like to get the time from the jigsaw
Customer support service by UserEcho