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Under review

ComfortClick 4.11.x update issues

ComfortClick ComfortClick 5 months ago in General updated by ComfortClick Support 1 month ago 4

Anyone experiencing issues installing server/configurator  with the latest 4.11.x version, make sure youre .NET is updated to version 6.0.

Make sure to install both ASP.NET Core Runtime 6.0.35 And .NET Desktop Runtime 6.0.35

Official Microsoft link:
https://dotnet.microsoft.com/en-us/download/dotnet/6.0


Or better yet, install the full SDK 6.0

Official Microsoft link:

Windows x64 bit:
https://dotnet.microsoft.com/en-us/download/dotnet/thank-you/sdk-6.0.427-windows-x64-installer

WIndows x86 bit:
https://dotnet.microsoft.com/en-us/download/dotnet/thank-you/sdk-6.0.427-windows-x86-installer


For any other issues with the latest version, please create a ticket on our ticketing system:
https://www.comfortclick.com/SupportTickets


Thank you and best regards, Comfortclick support.

After the update, all the onvif camera's stopped working. No JPEG or MPEG streams available, even though the system reports camera's connected. 

Currently on 4.11.5

Under review

Hello Pascal,

we are sorry to hear about that. Please create a support ticket in our ticketing system and we will organize support session.

Best regards

On Windows 10, when updating to 4.11.x, I get a "Verify that you have sufficient privileges to start system services".
I'm on .NET 6.0 (even tested .NET 8.0).

Image 5233

Hello,

the sufficient privileges error indicates that the .net is missing. You can also try and install full SDK for 6.0.

Best regards.