Hi!

I have a Jigsaw behind a LTE modem. I have configured port forwarding on the modem (8080->80, 8443->443 and 16100->16100). On a web browser I'm able to connect to the web interface via the forwarded ports 8080 and 8443 for https, but bOS configurator is reporting "error connecting to server". Am I missing any other port or specific configuration on the modem?

Thanks!

Hi, 

I'm reading values from my SunnyBoy SMA Inverter to shown the yield of my solarpanels in my bOS. 

I successfully connect to my SMA with below values:

It goes just fine as long as the sun is shining. Once the sun drops, the NaN value takes it's place and gives me the 

-2147483648 value; When plotting my daily yield, the few actual kw (max. 14 kW) vanishes compared to this ridiculous high value. Is there any way to prevent this kind of spikes? 

I've tried adding a new integer value which is set with a Program and corrected to 0 when the value drops below 0, but this still doesn't works out... Is there another SMA user suffering from the same? 

Best, 

Michiel

Hi, 

I recently acquired a Smart meter by our Belgian energy supplier Fluvius. It has some ports to be connect and I have connected both my Jigsaw and my meter using a R12-USB cable. 

I've added a "Basic" device with the required parameters, but all I get back on the Raw Data is FF and the Encoded data value is ?

It looks like the device is connected, but I cannot extract or read data from this device. Does anyone have an idea what the "FF" or "?" stands for and how to fix this? 

Best regards, 

Michiel

I have installed the bOS client on 3 different Android TV boxes and with all 3 there is the same problem: I can only see the start screen. The visualization is perfect but when I click with the cursor on the icons it does nothing. just as if the click did not work. I can't activate anything or change the screen. Does this have any "tricks"?

Thanks, greetings

I have a client with 2 iPhones that cannot open the app. You have uninstalled it several times and it is not working for you. However, I can open it perfectly (I have Android). It happens on his smartphone and his wife's.

There are two iPhone 11 Pro with software version 14.3.

Please give me a hand because I don't know what to say to him anymore.

Thanks a lot. Greetings

Hello,

I'm getting very very frequent errors (several times / day) on : 

• Z-Wave external device (not the built-in device which I do not use) : Error connecting to device. Failed to re-send
• Global Caché IP devices : Error connecting to device. No Ack

This starts happening since I updated my Jigsaw Z-Wave to 4.5. Continued in 4.8.8

They reconnect almost immediately ; but of course a few Z-Wave or GC orders are not executed while they are disconnected. So that's a big issue. 

I'm also using Grinder and Jigsaw KNX : I don't have any issues on these servers which have similar configs (but V 4.7.0)

I was wondering if there were any support issues with the Jigsaw Z-Wave that you are not selling anymore ? 

Can you help me fixing these issues ? 

Thanks,

François 

Greetings,

Is possible update a Jigsaw server without internet connection? 

Hi everybody, i have a problem with the BosClient App running in Windows 10.

Some svg objects (created by me) for a jigsaw server looks misplaced in the App but ok when i reach the server from a web browser, but only on my pc. If i run the bos client in my phone or tablet (IOS) everything are in place.

I think that this is a problem between the software Linux and windows because when i use the same svg objects in a server who runs on windows, they works perfect.

I need help please.

Hi

I would like to make an http request with ComfortClick. Postmann's RAW output looks like this:

Connection: keep-alive
Content-Type: multipart/form-data; boundary=--------------------------882484731951074462757395
Content-Length: 238
----------------------------882484731951074462757395
Content-Disposition: form-data; name="message"
Content-Type: application/json
{"general":"Nachricht Test","language":"de"}
----------------------------882484731951074462757395--

Is that possible in ComfortClick?