Gateway connection lost.
DIMITRIS GIOUSIS 1 year ago in bOS Configurator • updated by ComfortClick Support 1 year ago • 1
does anyone know why my Bos server pop up a message to the main screen of the visualization that says: ''Gateway connection lost. Could not resolve host gateway''. Also, although i have connection with server ( i can control my lights and make remote programming) this server in my account seems to be offline. Only this. All others are online.
Customer support service by UserEcho
Hello Mr. Dimitris,
seems the server isn't synced with our cloud 100% and may be dropping connection here and there.
It would be best if you can send us an email directly at firstname.lastname@example.org where you can provide us more info regarding the server so we can resolve this issue.