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Gateway connection lost.

2 years ago in bOS Configurator • updated by 2 years ago • 1

Hi,

does anyone know why my Bos server pop up a message to the main screen of the visualization that says: ''Gateway connection lost. Could not resolve host gateway''. Also, although i have connection with server ( i can control my lights and make remote programming) this server in my account seems to be offline. Only this. All others are online.

Thank you

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Under review

2 years ago

Hello Mr. Dimitris,

seems the server isn't synced with our cloud 100% and may be dropping connection here and there.

It would be best if you can send us an email directly at support@comfortclick.com where you can provide us more info regarding the server so we can resolve this issue.

Best regards,

Customer support service by UserEcho