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Problem opening client application

Lucas Paz 2 years ago in bOS Client updated 2 years ago 2

Hello. I have a problem opening the Client application on my pc.


After making a version update, when opening the comfortclick of a certain client, I get an error that I suppose will be a matter of changing https for http or vice versa.


The problem is that I cannot correct the error since the Client application always opens by default on the last server visited and does not give me the option to modify the connection data.

Is there any way to prevent the client application from directly opening a server and displaying the list of devices. I have tried reinstalling but it is not the solution.

Thank you

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Under review

Error running server update. Object reference not set to an instance of an object

Dieter Kraewinkels 2 years ago in bOS Server updated 2 years ago 2

Hi,

When trying to update from server version 4.8.20 to 4.9.17, I get following error :

Devices : 08/11/2022 12:50:13 : Event : Server : Error running server update. Object reference not set to an instance of an object. at BOSServer.Gateway.GatewayClient.Stop()
at BOSServer.BOSServerMain.Close()
at BOSServer.Helpers.UpdatesHandler.DownloadCompleted(Object sender, AsyncCompletedEventArgs e)

Any suggestion ?

Thank you

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How to read KNX group values form bOS server

PIotr Witkowski 2 years ago in Devices / KNX updated by Jürgen Jürgenson 2 years ago 9

Hi,

Its it possibe to read group value from bOS server. :E.g: "GroupValueRead" sent from KNX network and then get response "GroupValueResponse" from bOS?

I tried to change "Read" flag to "TRUE" under Commuunication section but bOS is still not responding to "GroupValueRead"

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Under review

Elering example library

Ohmin1970 2 years ago in Devices / Other updated by Kenneth Ström 2 years ago 15

Have anyone tried elering v2 from the examples library?

I don´t get any prices and I don´t know what I am doing wrong.

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Under review

Jigsaw KNX - Error connecting to device. No ACK

npindado 2 years ago in Devices / KNX updated by ComfortClick Support 2 years ago 5

I've seen some similar posts, but no one regarding KNX connection. I do have problems to connect through Jigsaw KNX and every few seconds I get this error. Does anyone know how can it be solved? Thank you in advance

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Shelly 3EM 3-phase energy meter integration

Claudiu 2 years ago in bOS Configurator / Devices updated by Claudiu Ghisoiu 2 years ago 4

Hi.

Did anybody have integrated Shelly 3EM to comfortclick?

Thank you.

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Somfy API Integration

Ernesto Fantuzzi 2 years ago in Devices / Http updated by Fabien Fuster 2 years ago 1

Hi to all,


I need help to use HTTP to setup API Integration for Somfy.


Any suggestion? i always get Unauthorized

I'm trying to use this guide: Somfy API Developers but without success.

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Under review

Jigsaw not communicating after 5 years

wweijtje 2 years ago in bOS Server updated by ComfortClick ComfortClick 1 year ago 3

Dear,

I've been a happy user of the jigsaw device (CC-J-1) for nearly 5years now. However, after a recent update the system does not seem to communicate anymore with the network and I can't connect to the device anymore.  I've performed several network scans but the device won't appear.  The UTP indicator lights are not flashing. In the mean time the device kept executing the timed tasks on KNX. 

To resolve the issues I've reset the device, I think successfully as it is no longer executing its KNX tasks, but the system will still not appear in the network.  As if it is unable to communicate, I have replaced the UTP cable and have connected it directly to the main modem. No success. 

is there anything else I can or try to bring the device back to working order?

regards 

Wout 

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Under review

email report

Giordano Olmi 2 years ago in General updated by ComfortClick Support 2 years ago 1

Good morning,
I watched the video "Automatic Email Consumption Report"
I wanted to apply it in my videos.
My HTML knowledge is limited and I was wondering if you can send me the text you used in your video.

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Thank you for the support given
Best regards

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Under review

SMA integration

Paulo Rodrigues 2 years ago updated by ComfortClick Support 2 years ago 1

Hi I have a SMA STP6.0-3AV-40, do you plan to release an integration to this device?