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Under review

New Comfortclick logo

Ricardo Pinto | visiontech pt 5 years ago in bOS Client updated by Fabien Fuster 5 years ago 3

Hey,

Anyone noticed the new logo from Comfortclick? Pretty cool actually.

So this is just a reminder, so Cc team can update the client apps with the new logo :-)


Best regards

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Under review

Public Address failing to update

SYSGLOB LDA 5 years ago in bOS Client updated by ComfortClick Support 4 years ago 5

Hi all.

Currently I have 2 different clients complaning about the remote access. I already saw that the problem is in the Public Address updating.
When the internet provider change the public address of that house the bOS is not updating in the client server. So when the client connects to is Access ID, it goes to the previous public address and fails.


Anyone with this problem?


Thanks all for the help.  

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443 port

DiLight-Smart Solution Ltd DiL 5 years ago in bOS Client updated by Jürgen Jürgenson 5 years ago 1

Hi, we are facing huge problems with opening 443 port (or any other port other than HTTP). slowly, more and more routers move to cyber security that blocks any external connections and also routers that support IP ver6 that cause another problems to access the bOS.

is anyone face similar problem? how to overcome such an issue? 

thanks

Dor

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Under review

Demo.comfortclick.com - failure to connect

mihai sto 5 years ago in bOS Client updated 5 years ago 2

Just installed the bOS client on Android 8.0.0 and is not connecting.

Few months ago it worked fine

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Under review

bOS client android connection

nadeem sadyia 5 years ago in bOS Client updated by ComfortClick Support 5 years ago 1

Hi everyone

I have bOS on my pc and I’m trying to login to my bOS from mobile app bOS client but no success, mobile can see server name but unable to login.

My mobile is connected to wireless hotspot form my pc

any ideas ?

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Fix graphs Y axis

Kristián Vojčík 5 years ago in bOS Client updated by Paul G 5 years ago 2

Hello. I have got few complain from users that graphs looks so different from each other in way that some have lets say 1 °C of resolution and some has 0.000001 °C of resolution. So my question is about if ti is possible to set fix "prescale" to Y axis to stop it from autoadjust which is great in some case. Thanks. 

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Under review

Iphone 8 app freeze

Kristián Vojčík 5 years ago in bOS Client updated 5 years ago 4

Hello. I facing issue with freezing bos client on Iphone 8. I try another devices and it works great. It freeze on specific page but no other device have this issue.

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Under review

App reloading everytime it's opened in iOS 13

Noel Fuentes 6 years ago in bOS Client updated 6 years ago 3

Hello everyone,

One of our clients is reporting us that everytime he opens the app, it reloads the configuration . He noticed it since he updated iOS to version 13. The option "Background app refresh" in settings is enabled.

I've updated mi iPhone to the latest version and this is not happening to me, that's why I'm asking here, in case someone had noticed that too.

Best regards

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Under review

Key Profile

SYSGLOB LDA 6 years ago in bOS Client updated by ComfortClick Support 6 years ago 8

Hi bOS.

Today I notice that everytime we enter in a server you need to confirm the "Key profile must be obtained from the server...."
Before you only need to do this the first time your device enter that server! 

Is that normal from now on?!

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Under review

Schedule issue

Noel Fuentes 6 years ago in bOS Client updated by SYSGLOB LDA 6 years ago 6

Hi!

With the latest update, when I'm editing schedules task via bOS client, if I select a weekly schedule for one of them, all other schedules change.

Anyone else with this problem?

Thanks in advance.

Best regards,