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Under review

Demo.comfortclick.com - failure to connect

mihai sto 5 years ago in bOS Client updated 5 years ago 2

Just installed the bOS client on Android 8.0.0 and is not connecting.

Few months ago it worked fine

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Under review

bOS client android connection

nadeem sadyia 5 years ago in bOS Client updated by ComfortClick Support 5 years ago 1

Hi everyone

I have bOS on my pc and I’m trying to login to my bOS from mobile app bOS client but no success, mobile can see server name but unable to login.

My mobile is connected to wireless hotspot form my pc

any ideas ?

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Fix graphs Y axis

Kristián Vojčík 5 years ago in bOS Client updated by Paul G 4 years ago 2

Hello. I have got few complain from users that graphs looks so different from each other in way that some have lets say 1 °C of resolution and some has 0.000001 °C of resolution. So my question is about if ti is possible to set fix "prescale" to Y axis to stop it from autoadjust which is great in some case. Thanks. 

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Under review

Iphone 8 app freeze

Kristián Vojčík 5 years ago in bOS Client updated 5 years ago 4

Hello. I facing issue with freezing bos client on Iphone 8. I try another devices and it works great. It freeze on specific page but no other device have this issue.

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Under review

App reloading everytime it's opened in iOS 13

Noel Fuentes 5 years ago in bOS Client updated 5 years ago 3

Hello everyone,

One of our clients is reporting us that everytime he opens the app, it reloads the configuration . He noticed it since he updated iOS to version 13. The option "Background app refresh" in settings is enabled.

I've updated mi iPhone to the latest version and this is not happening to me, that's why I'm asking here, in case someone had noticed that too.

Best regards

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Under review

Key Profile

SYSGLOB LDA 5 years ago in bOS Client updated by ComfortClick Support 5 years ago 8

Hi bOS.

Today I notice that everytime we enter in a server you need to confirm the "Key profile must be obtained from the server...."
Before you only need to do this the first time your device enter that server! 

Is that normal from now on?!

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Under review

Schedule issue

Noel Fuentes 5 years ago in bOS Client updated by SYSGLOB LDA 5 years ago 6

Hi!

With the latest update, when I'm editing schedules task via bOS client, if I select a weekly schedule for one of them, all other schedules change.

Anyone else with this problem?

Thanks in advance.

Best regards,

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Thank you for usring Freee bos.To remove this message please buy the license.

Mick 5 years ago in bOS Client updated 5 years ago 3

Guys, I'm new to Comfort click and so I try it out to see if it can replace my existing Vera systems. I am the only one using the system yet it would appear I have exceeded the 1 license . I have rebooted, restarted the server... I am unable to log into my single client. I'm running Windows 10.  I'm probably doing something stupid but I'm stuck. Help!

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Not working push notification on Samsung devices

Kristián Vojčík 6 years ago in bOS Client updated by Jürgen Jürgenson 6 years ago 7

Hello. Have anybody not working push notification and play sound on Samsung device? I am having issue not receiving push notification. I already try phone restart, clear cache, reinstall app, chceck notification is allowed on phone, clear app data, renew bOS config. In my case push notification is working on iOS devices and other Android devices. Just Samsung phone have issue. Please let me know if somebody have similar issue or if you had and found fix. Thanks.

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Under review

Lan network not connecting

Niels Bulten 6 years ago in bOS Client updated by ComfortClick Support 6 years ago 4

After setting public ip i can acces the server from 4g (Iphone) but not while connected to the WiFi.
Laptop connection (on the same WiFi) works fine.

Anny idea's?