I have installed the bOS client on 3 different Android TV boxes and with all 3 there is the same problem: I can only see the start screen. The visualization is perfect but when I click with the cursor on the icons it does nothing. just as if the click did not work. I can't activate anything or change the screen. Does this have any "tricks"?

Thanks, greetings

I have a client with 2 iPhones that cannot open the app. You have uninstalled it several times and it is not working for you. However, I can open it perfectly (I have Android). It happens on his smartphone and his wife's.

There are two iPhone 11 Pro with software version 14.3.

Please give me a hand because I don't know what to say to him anymore.

Thanks a lot. Greetings

Hi everybody, i have a problem with the BosClient App running in Windows 10.

Some svg objects (created by me) for a jigsaw server looks misplaced in the App but ok when i reach the server from a web browser, but only on my pc. If i run the bos client in my phone or tablet (IOS) everything are in place.

I think that this is a problem between the software Linux and windows because when i use the same svg objects in a server who runs on windows, they works perfect.

I need help please.

Can I disable error messages in the client view?

Hello,

I have this message on my customer server and on my server at each time the app is started. 

Why this message and how to suppress this? 

Jak się zaopatrujcie się na wizuaizacje postawioną na panelu Akuvox IT83? 

jatkie rozdzielczości dobrze są wyświerlane ?

Hi,

Messages are not wrapped, hence the text is cut from the screen, this is not right. Can you please check and fix the reason the text is not automatically wrapped into the log / events screens

See screenshot

Hi! I am facing a problem trying to open an Android Application from bOS . And to be more specific I have created a simple button and I set it to  the Android URL the address from the Google play application with the name MusicCast by Yamaha. So in that way when someone is pressing the specific button will open the application that will be allready installed in his Android smartphone. So, my probme is that when I pressing the button to ''call'' the MusicCast apllication , I am receiving a message saying that 'Package MusicCast Yamaha does not exist'' I will appreciate any help please. Thank you in advance!

Hi all.

I notice that after updating any server (Jigsaw or Grinder) with version 4.7.19 or more, any android phone can't connect to bOS Client. No problem with iOS or Windows.

I already tried with 4 different Android Phones and differente servers and all can't connect.

Anyone with this problem? 

Thanks for the help.

Hello,

From somes days the push notification not working and I have this error into the event list.

Devices : 18.08.2020 17:26:51 : Error : General\Messaging : Android push error. Une ou plusieurs erreurs se sont produites. à System.Threading.Tasks.Task.ThrowIfExceptional(Boolean includeTaskCanceledExceptions)
à System.Threading.Tasks.Task`1.GetResultCore(Boolean waitCompletionNotification)
à System.Threading.Tasks.Task`1.get_Result()
à BOSServer.Cloud.ServerCloudClient.SendNotificationAndroid(String gcmToken, String messsage)
à BOSServer.BOSServerMain.SendNotificationAndroid(String token, String text)
à BOSGeneral.Drivers.Common.AndroidQueueObject.Send(NodeHost host, Messaging messaging)

The problem apear for iOS and Android.

Notifications worked until a week ago and I have nothing change on the server since.

Any idea ??

Best regards