Hello,

Our customer (Android user) complains, that android "back" button doesn't go back in the visualisation but wants to log user out of BoS.

Do you have any workaroud this issue? Is it possibe to make a button in th bottom menu with "back" function (instead of this located on the top?)

regards!

Hello, 

From times to times, the bOS client does not connect : when clicking on a profile line, it holds for a few seconds, nothing happens, and it gets back to the list of profiles. 

Sometimes you just have to do it a second time, and it works. That's not a big deal. 

But in other cases, it won't connect at all, unless you reboot the tablet. Sometimes you have to reboot twice before it connects. 

This is happening on both iOS and Android. 

Are there any ways to fix those bugs ? Some of my servers are in Airbnbs, and I'm getting frequent calls from the guests, it is quite annoying. 

Thanks, 

François 

Hello, 

Would it be possible to fully secure bOS client, i.e. prevent users to modify ANY settings ? 

I regularly have to do maintenance because a user changed language or "accidentally" removed the bOS server profile or doesn't know which profile to select or... whatever, they are full of ideas to find reasons why it's not working !

I'd like the bOS client to connect automatically to ONE profile when the app is launched, and that no settings AT ALL can be modified without a PIN that would be known by the administrator only. 

Thanks, 

François 

Hello evrybody,

At this time the graph work fine and the curve is nice displayed.

A nice improvement would be to be able to see the point values by touching the curve.

In many cases it is important for the user to see the values of particular points on the curve.

Best regards.

Hello,

I have a problem with the BOS Client for iOS.

The application crashes randomly.

Sometimes it works for several hours, sometimes it turns off after two hours. It looks like the application is "killed".

After switching on the application, you have to select the profile again.

By the way, could the profile load automatically, like on the Andorid application?

The BOS client is set to connect manually over the LAN. But that doesn't matter either, I tried via ID too.

This is not an iPad or iOS problem. In the showroom I also have other systems and the application of a different solution may be active for months. When it loses connection, it displays "lost connection" on the top bar and automatically reconnects when it comes back. Almost imperceptibly to the user.

I guess it's not really rocket science to make BOS client work similarly.

I observe the problem with turning off the application both on the new iPad and on the previous generation. In two different locations, on two different servers.

It is similar with camera support.

Streaming on the iPad application does not work (Dahua, Doorbird).

If I insert snapshots from four cameras, the Windows client displays the lack of resources error after a few seconds, and the iOS client turns off (like a killed app).

Best regards

Hello. 
I noticed that in weather widget there are two misspelled word.

Word "Slnko" is Sun not sunday and it should be just short as "NE" and Wind chill is not translated and it should be "Pocitová teplota".

My android device is unable to connect to bOS Client. I have bOS Client app v4.8 and my device can't connect to the server.

Hello, I have been working on comfortclic for about 3 years and there are still big problems with the android client, 
the application disconnects and reconnects especially when changing windows, strange because I did not notice this error on OS or Windows,
 please correct it because most of my clients have Android phones and tablets.

Good evening!

I'm watching a development partner and we're having a problem trying to export the trend log from the Client. Has anyone faced this type of problem?

We have the values being stored in the trend log inside the Configurator, making it possible to create a backup of the values [in the Configurator] in .DB format. We were able to see the table with the values inside SQLite and export it to .CSV [Excel] format. However, when we try to export the trend log of the graph with all points being plotted on the screen, through the button in the upper right corner of the Client [Graphics], the exported file in .CSV format is zeroed. Any tips? Is there any specific configuration for such functionality?

Anyone knows why the graph scales more than required? For example in the image attached, the maximum value achieved on the Y axis for the current is about 13 A, however BOS chooses to scale the graph with a maximum of  20 on the Y axis. 

Tbh, even is the number on the Y axis was 5, the graph would still show 20 as the max, hence losing all ability to read the values.

Any thoughts? there is no way to change any property to create such padding space!