Enter forum description here ...
0

IOS app - unable to log in?

Carl McHenry 4 years ago in bOS Client updated by ComfortClick ComfortClick 4 years ago 1

I can not get my iphone to open app??

0

Unable to connect/login to bos client

Michael Chin 4 years ago in bOS Client updated 4 years ago 2

Hi,
Im facing an issue to connect to bos client/configurator. Already using correct AccessID, but still failed.Also try to click on 'Find" but nothing appear.What should i do next?

0
Under review

Change PIN for locked functions in bOS Client

Charis Meidanis 4 years ago in bOS Client updated by ComfortClick Support 4 years ago 1

Hello,

is it possible for the end user to change the PIN of locking functions through the bOS Client?

We are using sledgehammer server, version 4.4.4.

Best regards

0

Different os show a slightly different layout

A. R. 5 years ago in bOS Client updated 5 years ago 4
Example bottom button (confirm position), it can be adapted by playing, but .. 
If install this it for customers. Is there a risk custom design may be self change in after comfortclick /android app update?

Image 2466

Image 2467Image 2468

0
Under review

Controls on other theme not working

Ricardo Pinto | visiontech pt 5 years ago in bOS Client updated by ComfortClick Support 5 years ago 9

Hi all,

I was just testing some things (using an idea from Jürgen Jürgenson), and created an empty theme, to place some status, etc, to test it out on my tv browser, running on a raspberry pi with a script to open a direct web page, fullscreen).

I've created a different username, added the new theme to the user, and used the direct address without asking for login:

http://192.168.1.200/Demo?user=xxxx&pass=yyyy

What happens is none of the controls actually work, or update...

I've noticed because one of the status is my instant power, and the value doesn't even move, it's stuck on the same value.

The same applies in every control of that theme. If I paste a light from the main theme, when I press the button it actually sends the on function, but it doesn't toggle, and it doesn't update the status.

Anyone knows what's going on? Using a Jigsaw btw

Best regards

0
Under review

New Comfortclick logo

Ricardo Pinto | visiontech pt 5 years ago in bOS Client updated by Fabien Fuster 5 years ago 3

Hey,

Anyone noticed the new logo from Comfortclick? Pretty cool actually.

So this is just a reminder, so Cc team can update the client apps with the new logo :-)


Best regards

0
Under review

Public Address failing to update

SYSGLOB LDA 5 years ago in bOS Client updated by ComfortClick Support 3 years ago 5

Hi all.

Currently I have 2 different clients complaning about the remote access. I already saw that the problem is in the Public Address updating.
When the internet provider change the public address of that house the bOS is not updating in the client server. So when the client connects to is Access ID, it goes to the previous public address and fails.


Anyone with this problem?


Thanks all for the help.  

0

443 port

DiLight-Smart Solution Ltd DiL 5 years ago in bOS Client updated by Jürgen Jürgenson 5 years ago 1

Hi, we are facing huge problems with opening 443 port (or any other port other than HTTP). slowly, more and more routers move to cyber security that blocks any external connections and also routers that support IP ver6 that cause another problems to access the bOS.

is anyone face similar problem? how to overcome such an issue? 

thanks

Dor

0
Under review

Demo.comfortclick.com - failure to connect

mihai sto 5 years ago in bOS Client updated 5 years ago 2

Just installed the bOS client on Android 8.0.0 and is not connecting.

Few months ago it worked fine

0
Under review

bOS client android connection

nadeem sadyia 5 years ago in bOS Client updated by ComfortClick Support 5 years ago 1

Hi everyone

I have bOS on my pc and I’m trying to login to my bOS from mobile app bOS client but no success, mobile can see server name but unable to login.

My mobile is connected to wireless hotspot form my pc

any ideas ?