- ComfortClick
- bOS Client
-
Bugs
0
Under review
Iphone 8 app freeze
Hello. I facing issue with freezing bos client on Iphone 8. I try another devices and it works great. It freeze on specific page but no other device have this issue.
Customer support service by UserEcho
Hello,
does the device stop responding on specific page, you cannot control your building once you go trough that page? Very strange error indeed. Could you try removing the page and then connection again? You could then try and re-create the page again. Also, do you have any specific background on that page?
Best regards.
Hello,
Yes app stop responding and must be restart but after login you must click away from that page otherwise it freeze again. Itry remove it and it works but after I put it back get same problem. Yes page has specific background but on all other devices is working. On that page is shown 3 frames of 3 boolean state and 3 bar graphs. I was thinking about to many things on page but on another it work fine with even more things shown.
Did you try to delete and reinstall the app? Worth trying
Yes I try that too.