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Comfort Click Jigsaw 3 and PLC bad communication

Milos Jovanovic 2 years ago in Devices / Modbus updated by Jürgen Jürgenson 2 years ago 5

I would like to address an issue regarding the Comfort Click Jigsaw 3 device and the PLC controller. Communication is carried out through the Modbus TCP protocol. The initial problem involves the mobile application displaying the online status of the Comfort Click device, but it lacks successful communication with the PLC controller. Changes in values within the application do not reflect corresponding alterations on the PLC controller. This issue has been temporarily resolved by halting the operation of the PLC and restarting it, but it reoccurs after some time.

The second problem occurred today in the form of the unavailability of the mobile application. When attempting to log in to the device, an error is displayed: "Error connecting to server." Additionally, on the Comfort Click web platform, I noticed that the status of my controller is marked as offline.

I kindly request your expertise in diagnosing and resolving these issues.

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Under review

Shelly Plus 1 Mini

Tanel Matsi 2 years ago in Devices / Other updated by ComfortClick Support 2 years ago 5

I tried to use Shelly Plus 1 demo. But does not seem to work. I changed Status and Toggle Topic ID. I am able to see the status correctly at Toggle Value.

As soon as I want to control Toggle Value, then Shelly gets disconnected for some time. Then the connection comes back, I am again able to see the status, but not able to change the value.

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My icon takes up to much space

Raymond Olsen 2 years ago in bOS Configurator / Themes updated by Ricardo Pinto | visiontech pt 2 years ago 5

My on/off lightbulb icon takes up all the space in the object. I would like to have some space around it. It is a svg-file. Should I save the file with different attributes, or can I change something in BOS Configurator? Any ideas? 

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Under review

ETS6 connection error

Stephen Andries 2 years ago in Devices / KNX updated by ComfortClick Support 2 years ago 1

Hello,

i cant seem to get a good connection between ets6 and the jigsaw pro. Sometimes it works, but most of the times when ik try to add a connection using iptunneling and entering the jigsaws IP. It says it can ping the device but could get an identification. When i test the connection, it fails. So i can't program ....

if i browse to the ip adres, i can access the jigsaw, so connection is fine

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Doorbird - input by bOS-trigger

Joost vB 2 years ago in Devices / Other updated by Ricardo Pinto | visiontech pt 2 years ago 9

Hi all,

I have a Doorbird unit connected to my bOS.

We've had our regular analog doorbell button connected to bOS to set a boolean value.

Now I'd like to have this value (true/false) sent to de Doorbird unit so it acts as if the native doorbell button was pressed.

How would I set this up within the Doorbird example (which is setup and runs as expected)?

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Under review

Recuperación de contraseñas en Colibri

Pablo Lopez 2 years ago in bOS Server updated by ComfortClick Support 2 years ago 1

Hello

How can I recover my admin password on a Colibri?

Thank you, best regards

Paul

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Home Connect API for kitchen appliances

Grundnig Vassilios 2 years ago in Devices / Http updated by Jürgen Jürgenson 2 years ago 1

Hello,

I am trying to integrate Home Connect API to my client's visualization so I can control some kitcen appliances. I have registered to Developers Program (so I can use Home Connect API) but I stuck in the first steps, more specifically in "Step 3: Retrieve Token" (authorization). I am pretty new to API integration but of course i have watched all of Comfort Click's tutorials. For now I am using the simulation mode that Home connect provides. Here is the link https://api-docs.home-connect.com/quickstart/ .Any help appreciated. Thank you in advance!

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Intercom integration

Dávid Kirchhofer 2 years ago in Devices / Basic updated by Pablo Lopez 2 years ago 6

Hello!

I would like to to intergate video intercom into CC. Which type of intercom recomended to use where the two way audio, video stream and door unlocking is working from the BOS app and not need to call other app from the BOS.

Thanks!

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The problem is that the analog chart is not displayed.

LÊ NHÂN 2 years ago in General updated 2 years ago 0

Chào bạn! Tôi đang gặp sự cố với biểu đồ tương tự không hiển thị các giá trị, trong khi các giá trị điện áp vẫn đang được ghi lại. Tôi không biết tại sao điều này lại xảy ra. Bất cứ ai có thể giúp tôi giải quyết vấn đề này? Cảm ơn rất nhiều.

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A solution to fix the issue between Colibri bOS and PLC Logo! Siemens

LÊ NHÂN 2 years ago in General updated 2 years ago 2

My name is LE SINH NHAN, a technical engineer at www.bienphuc.com Company in Vietnam. We are currently implementing the Colibri + PLC Logo! Siemens solution, but we are having problems with controlling and displaying the status on bOS.

According to our research, other Scada systems typically have one bit for displaying the status and one bit for controlling, but bOS only has one bit that does both. We are looking for a solution to this problem.

We would appreciate your assistance.