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Hardware exchange, license transfer

Jean Michel 1 year ago in bOS Server updated by Jürgen Jürgenson 1 year ago 1

Hey, guys!

I have two situations of this type: I need to transfer the bos license to a new server!

I looked for something similar here on the forum, but I didn't find anything "useful"... What I found, is either very old, or it's not about the software license but about the jigsaw... Sorry... .

How do I proceed? What is the email address for direct contact with support?

I said a lot but I didn't clarify the problem lol

I have 2 clients who damaged the machine, after changing the SSD, formatting and reinstalling the bos server (and its backup), everything works except the old license... If you want a suggestion, I think there should be a clearer path on how to proceed , there is nothing in the site's database “showing the way”.

I "eagerly" await your response, and thank you!!

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Solution to connect bOS with PLC Logo!8

LÊ NHÂN 1 year ago in Devices / Modbus updated 1 year ago 4

I am looking for a solution to connect bOS with PLC Logo!8 to control an intermediate memory area.

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Android app Bos client: Export sessions

tsimpo 1 year ago in bOS Client updated by Ricardo Pinto | visiontech pt 1 year ago 1

I would like to have export sessions functionality or possibly a way to backup to my account so I can restore it when I change device

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Under review

Alexa

Andrea Deberto 1 year ago in bOS Configurator / Alexa updated by Ricardo Pinto | visiontech pt 1 year ago 4

Good morning,

I have a problem with Alexa. I created both the lights and the endpoints.

the server is linked to my installer account. I created a User for the client with an email called "email2". When I add the ComfortClick skill to the Alexa app it finds the (only) server I have on that customer account, it finds the devices but as soon as I try to manage them it tells me "server error" "server not responding".

Immediately afterwards a notification appears "to continue using Alexa you need to relink your account"

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GSM Router

J M R. 1 year ago in bOS Configurator / Devices updated 1 year ago 2

I use a modem Router LTE in my LAN to be connected to Internet and to make and receive mobile calls with my smartphone.

I would like to integrate it to my Grinder Black and use it like a GSM Modem, but I haven´t any COM port to configure. How I could do it? 

Thanks.

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change modbus setting through formula

Joost vB 1 year ago in Devices / Modbus updated by Andy Gill 1 year ago 5

Today my home has had a power outage. 

My solar inverters are connected to my Jigsaw through modbus. It appears the modbus connection isn't restored after the outage, possibly because the inverers restart shortly after the Jigsaw-modbus is activated.

The solution seems to be to deactivate and reactivate the modbus through bOS (settings > driver > enable > false/true).

I'm now trying to make a fomula which is triggered after a reboot of bOS. The formula should deactivate and reactivate the modbus driver.


Any tips on how to deactivate and reactivate the modbus?

Or are there any other ways to reactivate the modbus connection?


Thanks for your support! 

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Background picture not displayed

LAVERGNE CHRISTOPHE 1 year ago in bOS Configurator / Themes updated by Ricardo Pinto | visiontech pt 1 year ago 7

Good morning,

I have an issue.

This is my tree in Bos Configurator

Image 4664

For each panel I have a background image in jpg.

Images are well displayed for floor "sous sol", and "RDC", but not for other floors. However resolution and image type are the same.

I send 2 examples, first one ok, second one not ok

Image 4665


Image 4666


Thanks for help

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Sonos speaker won't communicate with CC after losing power.

frogger 1 year ago in Devices / Sonos updated 1 year ago 2

Hello, I have noticed that somewhat randomly my Sonos integration would stop responding. I have one Arc speaker which works well with ComfortClick when I set it up, however when the speaker (or whole house) loses power ComfortClick will no longer update speaker status and won't respond to called functions.

It works again after I either remove the speaker from bOS Configurator and add it again, or which I found out recently - after turning the Driver-Enabled to False and True again.

Why is that happening and how to fix this? Enabled value cannot be changed from script.

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Can't import password protected knxproj

alexandros toufexis 1 year ago in Devices / KNX updated 1 year ago 2

After hitting 'Import data from ETS' and selecting the .knxproj file, nothing happens if the file is password protected. Non password protected files are loaded.

Server & config version: 4.9.36

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Under review

Service server problem windows 10

Jose Benavente 1 year ago in bOS Server updated by ComfortClick Support 1 year ago 1

This week I have problems with comfortclick, when I go to grinder black (windows 10) to test server and I try to open the interface by localhost:80 or 443 it doesnt work ... What problem could bs

Server version: 4.9.36