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0
Answered

Unable to connect to new Server

Marco Magnani 9 years ago in bOS Configurator updated by ComfortClick Support 9 years ago 1

I installed the last version available of BOS and imported my configuration developed with BOS 3.0.9

The problem is that now I m not able to conenct anymore to the BOS server even do I used the old username and Password used in the imported config. Previusly with teh Server 309 teh password and username were working

How can I reset teh password and username of my server?


Regards

Marco

Answer
ComfortClick Support 9 years ago

Hello,

when you import configuration (.bos), all your user's passwords are reset to default (Pass). If you will still have problems contact our support team.


Regards

0
Answered

Upgrading from 3.0.76 to bOS 4

Brent Broge 8 years ago in bOS Server updated by ComfortClick Support 8 years ago 1

Hi, I'm trying to upgrade but I get an error when installing. "The feature you are trying to use is on a network resource that is unavailable. Click OK to try again, or enter an alternate path to a folder containing the installation package 'BOSServerSetup.msi' in the box below.


Then I get: The older version of bOS Server cannot be removed. Contact your technical support group.


Any ideas?

0
Answered

Hue lighting not working properly after upgrade server version to 4.0

Fred Hartman 9 years ago in Devices / HUE updated by ComfortClick Support 8 years ago 4

Upgrade from server version 3 to 4 was no problem, everything is working OK, except for my HUE lamps. 6 pieces in total, my predefined scenes are working, but some lamps are not changing during selecting new scene. for example, 3 lamps are working fine and 1 isn't working, after activating same scene for 4/5 times missing lamp is working as proposed.

Could you help me out with this problem?

0
Fixed

Sun Mode not changed

Jérôme Carannante Carannante 8 years ago in bOS Server updated by JOSE FELIX GONZALEZ 4 weeks ago 8

Since this morning the mode is fix. The value at this time is Night.

How can I do a refresh of values?

0
Fixed

Bug with layout background.

Rubén López Martínez 9 years ago in bOS Configurator / Themes updated by ComfortClick Support 9 years ago 8
Attempt to insert an image in PNG format layout background, the insert is not shown in bos configurator or bos client.
0

Unable to connect to Server 4.0.0

Daniel Dellham 8 years ago in bOS Configurator updated 8 years ago 2

I have installet 4.0 over a old ComfortClick Installation that was never used. I´m now unable to connect or register my controller. How can I reset the users/passwords on the server to start from scratch? In the meny in the controller I only have Add, Import, About and Close. No "register controller". Tried to reinstall Server but got the same error.

0
Answered

Adjustable Timer

Thomas Curtis 8 years ago in bOS Configurator / Tasks updated by ComfortClick Support 8 years ago 3

I am trying to create a timer for turing on devices for adjustable lengths of times. Like 1 hour, 2 hours, or 3 hours. I am wondering if anyone has any thoughts or ideas?

Answer
ComfortClick Support 8 years ago

Here is the example for Timer, to import it in your bOS 4, right click on Device node and click import.

Timer.bos


Regards

0
Under review

unsuccessfull uninstall old version

ng dahlen 9 years ago in bOS Server updated by ComfortClick Support 9 years ago 1
The unisintall process of old version of ComfortClick isn´t working. I
also tried to install the new bOS, but it also failed in the uninstall
process of old version. I have tried on two different computers and after upgrading to Win10. How can I uninstall everything manually, so I can install the new version?
0
Completed

parameters in run program

Christiaens Filip 8 years ago in bOS Configurator / Tasks updated by ComfortClick Support 8 years ago 5

Is there a way to pass parameters via the callFunction with a JSON object to use in a program?

Now only the function Run and Abort without parameters exist.

Answer
ComfortClick Support 8 years ago

Yes it is possible using Http Request function in program task. Please check the manual http://www.comfortclick.com/Software/Manuals/BOSConfig?print=false#Program