the door look discovered as a "entry lock " but Info and settings are empty I can configure anything 
Please help me on this

Dear,

we try to connect Modbus TCP/IP thermostats with ComfortClick. All works OK.

We want to ask, how we can scale ratio of the holding register?

We have the value of the set temeperature, which needs to be scaled by 0.02 (or divided by 50).

If we use the "calculation" function, it is works for the input register (read), while the holding register is a problem because it is a read/writte.

so please help us.

Hello,

I'm using old Fibaro Z-Wave modules. They are included into the Z-Wave controller without any issues, but the parameters are not populated automatically. So, I have to add them manually. 

Sometimes, this is working fine ; some other times, I'm getting the "Index was outside the bounds of the array" message when I'm trying to set a parameter. (Reading parameters work fine.)

Example with a Fibaro FGS221 for which I added parameter 14 only (switch type) ; I can't modify this parameter, which is quite a problem as it means that I cannot control correctly the relay with the switch.

Thank you for your help,

François 

I've moved my BOS system from desktop to a Intel NUC server and apparently messed things up in the process.  I've reinstalled BOS a couple of times with some Modbus I/O, that part working fine.  Then I added my Alexa Appliance back in.   But when I give a command, Alexa says not responding, then Configurator aborts and won't allow me a log in again.   Here's a video...  How do a complete clean reinstall or otherwise fix this?

hallo 

watching your webinar, i tried to connect an android and iOS app with boss

The app is milestone mobile for ip cameras

no matter with android 

the setting is  : program  com.milestonesys.mobile , the app opens 

with iOS the setting is correct : apple.com/it/app/milestone-mobile/id498447321?mt=8

but i'm connected with the app store, then i've to open the app and then it runs.

Is there an url command to open the app without using the app store?

Regards

Hello,

I tried importing KNX Group Address of 'Scene' which is 0/0/3 1 Byte Scene Control but it is not visible in the ComfortClick project. 

Steps followed were as follows:

1. Import KNX Group Addresses from XML file.

2. Define Datapoint type.

3. Select "Next".

4. I get the status as 'Imported Selected Tags'

5. While defining Template, that tag is not visible.

Dear support,

I have an issue with the Dlink 932LB camera. I configured the camera manually in the BOS server application and I stream the video with following settings: Streaming Mode: directly and MJPEG source: http://admin:fucile@192.168.115.25:80/video/mjpg.cgi

It works perfectly as long as the mobile BOS application (I’m using the last version available per apple IOS) is connected to my local Wi-Fi: I’m able to see the images coming in the application. Instead when the mobile BOS application is connected to the server via 4G the camera image shown is completely dark (I don t see anything)

The strange think is that I’m using with the same configuration in the BOS server another camera (It’s a Grandstream model GXV 3610 FHD) and it works both when the BOS IOs application is connected in local WiFi or in 4G

Can you help me to solve the problem?

Regards

Marco

All of the dimmer lights stay at 0% so I can not use a boolean as a toggle switch (ON/OFF). The ligths work but I am using a led dimmable light that does not support dimming from the switch (if I gradually increase it to any value below 100% it blinks) and instead uses a remote. I would like to set a boolean value and control it from the client/echo device.

Hi,

I can not connect to Satel (via ETHM-1 PLUS). This is my configuration:

Hello,

I have 5 Sonos players. When they play different musics, all is fine. When I group together some players, only one of the players continues to display the title and the album picture correctly. The other ones do not display picture anymore, the title is wrong (it is the title that was previously played). The track time is also incorrect. 

I often get the "Cyclical reference detected" on one of the Sonos devices, but this might not be linked to the above issue. 

Thank  you for your help,

François