Hello,

What is the difference between ""UPS and "UPS generics" devices ? 

The help says that the UPS device is using the Windows drivers, and then can work only on bOS windows based systems. Are there / will there be any support for Jigsaw models ? Maybe with the UPS generic device ?

Hello,

I'm getting many "error connecting to KNX device".

On my first system (Grinder), this is happening from times to times, for a very short period of time (<1 min). 

This is not impacting the good operation of the system, except if this happening when bOS needs to issue a KNX command, but that's very rare, and then I noticed an impact only once.

I thought that maybe this was linked to my IP network that needed some troubleshooting.

But I've got another system, a KNX Jigsaw, for which the KNX error connecting to device is occurring every 2 minutes ! The KNX interface being incorporated into the Jigsaw, this can't be an issue with my environment. 

I'm not using KNX on this Jigsaw, so I just disables the KNX interface, and problem was fixed for me. 

Still I would like to understand how to fix these "error connecting to device" incidents. 

I'm also getting them from times to times for all IP-connected devices: global Caché, Philips Hue, Denon amplifier, etc... 

Thanks,

François 

Hello,

I'm using scenes with all my Z-Wave devices (about 20 of them). Scenes on a room by room basis are working ok. But when I wanted to do the classical "turn off all the lights in the house" when leaving, I got a couple of lights remaining ON, while they were shown as off on bOS. (I'm using a KNX Jigsaw with a Z-Wave USB dongle).

I added delays everywhere (in the scenes, and in the program that is calling all "OFF" scenes on a room by room basis) ; it improved a lot reliability of my "All off" scenario. Still, one or two lights remained ON while shown as OFF. 

A solution is to run the "All off" twice, but that's not very nice, and it's taking quite some time with all the delays I've added. 

So, I can understand that sometimes Z-Wave commands get lost, but I'm struggling to understand why a "OFF" command updates bOS status to "OFF" for a given device, while the device is still on, which means that no "OFF status" has been sent to the controller. 

I'm also wondering how scenes are working, i.e. do they take into account device acknowledgment ? Do they re-try to issue the order if they don't get correct device acknowledgment ?

I'm also using scenes with KNX on another system, and they are working perfectly fine. 

Thanks in advance for your explanations,

François 

I am facing a problem cause its the first time I am using Sledgehammer Server . The problem is that via bos Configurator I select the IP/interface automaticlly after searching but when I am trying to just turn on /off a light I am getting an error message saying that device is not connected. I am testing the same channel with USB / knx interface and its working Any help?

We have created allready Scenes in ETS and what I would like to know is how I am going to just call each scene? The scenes Group addreses are allready imported in bOS configurator. Also I would like to create some time tasks, To turn On and Off specific lights which I will  select in specific hours every day. Is it possible and how?

Thank you

Hello, what I need to do is to create for a Hotel 3 buttons for each room. One for Do not disturb , one for Make Up my Room and one for Room Service. I have allready created the tasks. and connected in each room. These messages will appers in Reception's central P.C. which will running bOS client. When reception see the message for each room will have the possibility to send fixed answers to each room and a confirmation that received the customer's message . I forgot to say that each room will have an Android Tablet to send the commands to the system. Is it possible to make something like this? Also inside the room we have install 3 push buttons that customer can press and select one of the 3 choices above.

Thank you in advance 

Hello. I have imported from ETS4 all group adresses including status for on/off functions, staus for % dimming and status for % shutters possition.

I want to create push buttons with bos Configurator for example on/off push button that will have always status of the lamp to know when a light is on or off. How I am going to do that?

the door look discovered as a "entry lock " but Info and settings are empty I can configure anything 
Please help me on this

Dear,

we try to connect Modbus TCP/IP thermostats with ComfortClick. All works OK.

We want to ask, how we can scale ratio of the holding register?

We have the value of the set temeperature, which needs to be scaled by 0.02 (or divided by 50).

If we use the "calculation" function, it is works for the input register (read), while the holding register is a problem because it is a read/writte.

so please help us.

Hello,

I'm using old Fibaro Z-Wave modules. They are included into the Z-Wave controller without any issues, but the parameters are not populated automatically. So, I have to add them manually. 

Sometimes, this is working fine ; some other times, I'm getting the "Index was outside the bounds of the array" message when I'm trying to set a parameter. (Reading parameters work fine.)

Example with a Fibaro FGS221 for which I added parameter 14 only (switch type) ; I can't modify this parameter, which is quite a problem as it means that I cannot control correctly the relay with the switch.

Thank you for your help,

François