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Under review

IP camera won´t work with ONVIF support

Kristián 7 years ago in Devices / Cameras updated by ComfortClick Support 10 months ago 7

Hi. We have some IP camera that we use in our company security. I been trying to get it to work over few weeks now and I can not get it to work.
I find the stream that work on VLC it is : rtsp://admin:admin@192.168.11.171:554/h264/ch1/main/av_stream
but in Jigsaw it not showing any picture.
When I try to find it throught Jigsaw ONVIF finder it can not find the camera. PS: ONVIF work on that camera.

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Under review

Axis limits in graphs

Bart Schellens 7 years ago in bOS Configurator updated 7 years ago 2

Since the last update the lower axis limit of a graph with all my room temperatures is set to 0 instead of the minimum value in the data to plot. This makes the graphs not very interesting anymore since room temperatures are always around 20degC. Is there a way to set the axis limits fixed to chosen values or auto (like in MSExcel) ?

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Under review

IP Door Phone Integration

João Ferreira 7 years ago in Devices / Cameras updated 7 years ago 3

Hello, I'm are trying to integrate an IP Door Phone (Robin Smartview SIP) with Confort Click
and with BOS Phone and we are getting some troubles. Only some features are working.

http://robin.nl/products/robin-smartview-sip/



With Confort Click:

With Windows Client I cannot activate the streaming, it only shows the JPEG image. We want MJPEG or RTSP.
In the the Values separator of the IP Camera, the Streaming shows the value FALSE.
How could we activate the Streaming form FALSE to TRUE ?

NOTE: All the URLs were tested with Chrome and VLC and are working fine.


With BOS Phone:


It was tested in 2 phones:


In the first one (ZTE Blade A512, Android 6.0.1):

It is working fine with audio and video when calling from the Door Phone but it is not showing the command button to unlock the door.


In the other phone (Samsung S7 , Android 7.0.1):

I receive the SIP call from the door phone but when I hit the answer button the app is always crashing!


I will add some screenshots.


What could be wrong ?


Thank you




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Under review

the references from DCS that are compatible with comfortclick

elbari omar 7 years ago in Devices / DSC updated by ComfortClick Support 7 years ago 3

Hello

Who has succeeded in integrating a DSC brand wireless alarm with comfortclick?

Is this possible?
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Under review

Open Hidden Panel

Pedro Domingues 7 years ago in bOS Configurator updated by David Blanco Perez 7 years ago 2

Hi,


I´m developing a App in bOS Configuration for given alarms to the users when some group address change. So every time this occurs i want to open a hidden panel for use can do acknowledge.


So, i created that hidden panel and select Hidden 'True' in security, and created a Tasks/Program, Add/Run, Themes/ShowPanel and give the path to panel. But every time i select the path, its giving me an error "[Error]Home\ACK".


Image 507


What im doing wrong?


Thanks,

Best Regards.


0
Answered

2 bit knx message

Fabien Fuster 7 years ago in Devices / KNX updated by ComfortClick Support 7 years ago 1

Hello,


I'm looking to add a "Forced" priority message on a Hager TXA228 module (ie input 2). Unfortunately, it requires a 2 bit control message which seems not to be available. Any plan to add such message possibilities or any alternative to send such words on the KNX network ?


Thanks,

Answer
ComfortClick Support 7 years ago

Hello,


according to KNX DPT's (http://www.knx.org/fileadmin/template/documents/downloads_support_menu/KNX_tutor_seminar_page/Advanced_documentation/05_Interworking_E1209.pdf), we have 1 bit controlled DPT (1 Bit with priority control), you can use that datapoint.


Regards.

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Answered

Counterlog or calculation only activated based on given input

Fabien Fuster 7 years ago in bOS Configurator / Tasks updated by ComfortClick Support 7 years ago 9

Hello,


I'm looking on a way to calculate cost of energy properly.


In fact, the energy counter is sending a code about the actual energy cost profile. My goal is to get the cost calculated properly based on the current activated profile and change the cost rate accordingly.

So far, I did find a way to get the calculation only activated when the given cost code is set, or enable/disable the recording in a corresponding counterlog.


ie example :


code 1 is for high cost rate, code 2 for low cost rate.

high cost rate calculation should only apply (or be recorded) during the time period code 1 is send on the knx network and toggle to low cost rate calculation when given knx message toggles.


Any idea how to set this up ?


Regards,

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Under review

Program running when in a given panel ?

Fabien Fuster 7 years ago in bOS Configurator / Tasks updated by ComfortClick Support 4 years ago 4

Hello,


Is there any way to get a program running when (and only when) in a given panel ?


So far could not find the way..


Thanks,

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Adding z-wave device parameters - Qubino

Andrew Watson 7 years ago in Devices / Z-Wave updated by Jure Lahajnar 7 years ago 1

Hi

I'm attempting to configure a Qubino thermostat ZMNHID. The supplier claims it is accredited but the device xml is not available in the Z-Wave Alliance web site. Device discovery shows the various functions (thermostat, power etc) but does not provide parameters. So I have added these using the "Parameter Details" dialogue and I can read the values with "get". I cannot write the values using the "set" function - it fails with an "index out of bounds" error, probably because I cannot define the "Values / Description" rows in the "Parameter Details" dialogue box.

So my question is can I import my own z-wave XML configuration file (just like I can import ETS files for my KNX devices) or can I populate the "Values / Description" rows?

Andy

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Under review

Toggle button send sometime several time the same command instead of toggling them.

Fabien Fuster 7 years ago in Devices / KNX updated 7 years ago 2

Seems to be a bug somewhere as I did confirm via ETS that hitting several time on the toggle button, the same command is send. This is erratic and do function sometime properly for a short period of time.


Feedback word is already associated with the command under the specific devices.


Anything I can do to help sorting out this issue ?