
Jigsaw CC J-2 not discoverable
Hi,
Already installed Jigsaw CC-JS-2 bought in 2022.
We already install Configurator, but after change passw the device is not discoverable on WiFi.
We are trying to Restore Factory Settings took 30s push the reset button, nothing happened.
On IPScanner not appear anymore
Please let me know what we can do? Can you connect on remote to fix the issue?

Comfort Click chart problem
Hi,
I'm creating a temperature line chart in Comfort Click. The input data is transferred from the heat pump via the KNX bus. The chart generates correctly, but one incorrect, random value (e.g., 20000) scales the chart so that it becomes unusable. Photos attached. Have you encountered such a problem, and how can it be solved?


Regards
Zbyszek

Error connecting to device. Write: Unable to cast object of type System.Int32 to type System.Double.
KNX disconnect two times a minute. Any ideas what could be wrong ? 5 years was no problem, with last update 4.11.8 problem started.

Weather not vi
I'm trying to load weather data from the web, but it's not visible in bOS Config. However, it is visible online on the website. How can I fix this?

Remove navigation buttons
Hi there,
Is it possible to completely get rid of control buttons?
back arrow marked as 1,
fullscreen toggle/history/user menu marked as 2,
page title marked as 3
I just need a clean visualisation page. Nothing except what I place on the working area :)

Uchar data
Hello. Any ideas how can i read a UCHAR data type in configurator? I have a ventilation system with 0-Stop , 1- Economy, 2- Comfort, but i don't understand how to convert the value in configurator.
When is on, the value is 512, but i don't know from where that come. Thank you!

Can`t launch new bOS configurator
Hello all. After I upgraid my Zigsaw server it is proposed to me to reinstall configurator and client. But new configurator and client didn`t launch. Please help me.

Linux BoS Client
Hi there,
Is there any way to use linux machine (raspberry with whatever distribiution) to connect to ComfortClick Server as a BoS Client?!

2N HTTP API
Hello,
I was asked a challenge, about a 2N Doorbell installed recently.
I'm using both relay and output on the 2N unit, so I don't have any outputs available to do the following:
The client is asking if it's possible to ring an outside bell on the garden, when the 2N doorbell is ringing.
According to the 2N HTTP API, section 5.71 api call status, it looks like it's possible.
My goal would be to intercept the "ringing" state and therefore turn an KNX output with a bell for some seconds, or pulse the output to simulate bell ring.
I could constantely pool /api/call/status, but has someone a better ideia?
Right now I'm testing with a Http node, pooling the "result.sessions[0].calls[0].state" or "result.sessions[0].state" tokens, and I can get the string "ringing" as result. The problem is that after the call hang up the string remains. I was expecting the string to be empty after the call hang up, and according to the Json response is in fact empty.
Idle mode:
{
"success": true,
"result": {
"sessions": []
}
}
Ringing:
{
"success": true,
"result": {
"sessions": [
{
"session": 45,
"direction": "outgoing",
"state": "ringing",
"calls": [
{
"id": 89,
"state": "ringing",
"peer": "sip:MY_ID1@192.168.1.12"
}
]
}
]
}
}
Has anyone used the 2N API for this case or similar that can help out?
Best regards
Customer support service by UserEcho