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Sonos IP settings

Steven Somers 3 months ago in Devices / Sonos updated by Jürgen Jürgenson 3 months ago 3

Hi

After my network restarts my Sonos wil get a New IP. So it loses connection to my Comfortclick. Solution is to go change the IP in the bOS configurator everytime. Can this be done automatic?

I can’t configure static IP with my modem.
Thanks

Steven

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bOS client 4.8.12 cannot open other Apps

Francois Lesueur 3 months ago in bOS Client updated 1 month ago 2

It's all in the title : bOS client 4.8.12 cannot open other Apps.

There was no issues on 4.8.11 : I could open other Apps like Sonos. Since I upgraded to 4.8.12, this is not working anymore. 

Tested on iPadOS 12.5.7 and iPadOS 18.0 and iPadOS 17.7 - not working on any of those OS.

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Under review

iPadOS client crashes

Francois Lesueur 3 months ago in bOS Client updated by ComfortClick Support 20 hours ago 13

Since 4.8.12 the client is crashing with iPadOS 12.5.7 :

I set-up the server, I connect to this server. It's working. But at the next bOS client launch, it crashes. The server needs to be re-installed each time.

4.8.11 was working fine. 

Can you either fix this bug, or set-up 4.8.12 as not compatible with iPadOS 12.5.7, which would force the iPad to download version 4.8.11 ?

Thanks, 

François 

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New Group Variables

Ernesto Fantuzzi 3 months ago updated 3 months ago 2

Hi,

Where can I find any information about new objects called "Variable Groups"  ?

Image 5119

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Under review

Time Sever Error

APP MOD 3 months ago in bOS Server updated by ComfortClick Support 3 months ago 4

Hello, my server's date and time get incorrect after every power outage. I have tried using time.windows.com, but it seems ineffective. Is there any way to automatically update the current date and time?

Image 5109

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Under review

BOS Cliënt app on iwatch

Ivan 3 months ago updated by ComfortClick Support 3 months ago 1

Are there any plans to make a Apple iwatch app or is ther already a solution? 

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Change graph axis properties

Raymond Olsen 3 months ago in bOS Configurator / Themes 0

How do I change the axis format? The x axis is supposed to show the time. For instance 3 instead of 0,003. The y axis is supposed to show on/off.

Image 5093

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Under review

Jigsaw issues after power loss

Bor Buh 3 months ago in General updated by ComfortClick Support 3 months ago 1

Hello, i am having issues with jigsaw after power loss. The green LED is on for Power, KNX and warning LEDs are off. Issue is that holding power button does nothing, cant reset it with 1s press, cant shut it down or reset network. Device just stays in same state no matter what. Only thing that works is a power cycle by disconencting power supply. Super annoying to do everytime it happens. Any solutions?

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Comfortclick power supply

Diego Colic 4 months ago in General updated 3 months ago 3

Hello,

I will try to describe the problem as best as I can.

So we have installed ComfortClick module in the electrical cabinet. And everything was working fine ( for around 8 months). Last 2 months module ConmfortClick went offline 2 times (we do not know why). Every other module in the electrical cabinet was online expect ComfortClick. 

Then we did reset the power supply (via fuse) which did not solve the problem. 

By disconnecting and reconnecting the ComfortClick's power supply connector, we did manage to solve the problem and bring ComfortClick back online.

So I have few questions:

1. What could be the reasons that ComfortClick suddenly lost connection and went offline?

2. Why did we need to reset comfortclick power supply by disconnecting and then reconnecting his power supply connector? Why wasn't it enough to reset the power supply via the fuse?

Thanks.

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Under review

BACNET - Folder

Ernesto Fantuzzi 4 months ago in bOS Configurator / Devices updated by ComfortClick Support 3 months ago 1

In Bacnet object, there is not possibility to create Folder to organize, why ?


I Think it will be usefull, i've 300 object to organize!