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decimal places

Alexandre Bezerra 3 months ago updated 3 months ago 2

Hello, 

I need help to understand the problem with de decimal places of a variable:

Image 5229

I put 1 on decimal places, but de value don´t change and continues to appear with many numbers to right of coma. 

Thanks

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Upgarding my KNX with RF modules

DaltonSr 3 months ago in General updated by Jürgen Jürgenson 3 months ago 1

I want to upgrade my installation with RF modules: RF-AKK2UP.01 + RF-LK001.03 for conecting some additional decorative lights which dont have their own dedicated power line connected to KNX.

My ETS requires connecting RF-LK001.03 to the TP branch. But I have everything on the IP branch in ETS via Jigsaw.

Is it possible to connect RF-LK001.03 to the existing installation (on Jigsaw), or do I need a separate TP branch with a new TP interface? If it's the case I need two seperate branches (TP and IP) is it possible to comunicate between the two?

Thanks for the answer!

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Configuration files

Paul G 3 months ago in bOS Configurator updated 2 months ago 3

Does anyone know where the configuration files for Server and Config are? There is no longer those files, like the profiles you have when you open the Configurator application, where is that stored?

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Modbus USB Dongle remote diagnostics

Maciej Kapica 3 months ago in Devices / Modbus updated by Jürgen Jürgenson 3 months ago 5

Is there a way to diagnose (remotely) MODBUS USB dongle connected to Grinder? It stopped working :( I receive error: "Port is in use by another driver or process". Changing COM port in BoS Config does't work (ie says that port is not available), restarting server also doesn't help, turning diver on and off doesn't help, connection status is FALSE.

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Under review

bOS 4.9+ update

Osama Al-Areky 4 months ago in bOS Configurator updated by ComfortClick Support 3 months ago 1

Hello,

I see that I need to update my software but I am afraid of the warning message as I haven't done this before and I feat it could cause any hardware issue or in the server or the configuration?

Thank you. 

Image 5219

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bOS Client v 4.11.8 android/windows

Diego Colic 4 months ago in bOS Client updated by Jürgen Jürgenson 4 months ago 7

Hello,

After updating bOS Clientt to version 4.11.8, I am seeing:

Image 5209

When i open it, it is empty (Events):

Image 5210

After pressing on "Events", I am getting an error:

Image 5211

There were no such errors on previous versions.

How can i slove this?

Thanks.

0
Under review

bOS Config v 4.11.2 windows 7

Diego Colic 4 months ago in bOS Configurator updated 4 months ago 5

Hello,

After updating bOS Configurator to v 4.11.2 I am receiving an error:

Image 5208

How can i fix this error?

Thanks.

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How to configure and use plugin Telegram

Michael AGNANO 4 months ago in bOS Configurator updated by Jürgen Jürgenson 4 months ago 3

Hi,

First of all, I wish you Happy New Year !!!

I would like to send Notification with plugin Telegram. I have created a user and a bot from Telegram. All is right.

So, in bOS I don t know where to fill in User, password for Telecam and so on ... Some one can explain to me how to fill in and use plugin Telegram in bOS please ?

Regards,

Michael

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Unable to acess confort click

Diogo Silva | Acordo 4 months ago updated 4 months ago 1

Hello

I have a grinder black installed in a house and until a few days ago was working really well. Somehow now i can't establish conection to the device. The Led's are on and all looks fine but the only way to comunicate with the device is to reboot it and this way i can establish conect with the device for some hours. Then, some hours later this happens again and i lose connection again.

I need help urgent

Best regards

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BACnet Priorities, Integration of 3rd party devices

Mohamad Shumal 4 months ago in bOS Configurator updated by Jürgen Jürgenson 4 months ago 1

Hello everyone,

I am currently using Jigsaw Pro for home automation and have integrated a Siemens PXC4 controller along with an RDG260KN/BK thermostat via BACnet/IP. While the integration works well overall, I’ve encountered a couple of challenges related to BACnet write priorities and multistate commands.

Challenge 1: BACnet Write Priority

When writing values, such as temperature setpoints or operation modes, to the Siemens controller through Jigsaw Pro, the values seem to be written at BACnet priority 8. This priority level acts as a manual override in the Siemens PXC4 controller. However, for my application, I need these values to be written at BACnet priority 13, which corresponds to normal operation without overriding.

I’ve tested the PXC4 using BACnet browsers like Yabe and Siemens BACnet Browser, and I can successfully write values at priority 13 from those tools. I’m wondering if Jigsaw Pro supports specifying the write priority for BACnet points and, if so, how this can be configured within the system.

Challenge 2: Multistate BACnet Commands

In addition, I need to configure a multistate BACnet point for the thermostat's operation mode. Specifically, I want to send:

  • Value 2 for Off
  • Value 5 for Cooling

Could someone guide me on how to configure these specific multistate commands in Jigsaw Pro? I also need to ensure that these commands are written at BACnet priority 13.

I would appreciate any guidance or suggestions from the community or the ComfortClick support team to help resolve these issues.

Thank you in advance for your assistance!