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Under review

email report

Giordano Olmi 2 years ago in General updated by ComfortClick Support 2 years ago 1

Good morning,
I watched the video "Automatic Email Consumption Report"
I wanted to apply it in my videos.
My HTML knowledge is limited and I was wondering if you can send me the text you used in your video.

Image 4192



Image 4190

Thank you for the support given
Best regards

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Under review

GSM MODEM

D D 2 years ago in General updated 2 years ago 4

Witch (USB, I guess) GSM modem I need to buy to send sms and receive call (in some situations) form Comfort click BOS server?

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bOS integration with HomeAssistant

Ghita Laurentiu 2 years ago in General updated by Lucas Paz 2 years ago 6

Hi,

Did anybody tried to integrate bOS in HomeAssistant or inverse?

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Two different networks on one ComfortClick server

Grzegorz Kulinski 2 years ago in General updated by Ricardo Pinto | visiontech pt 2 years ago 1

Good day.

Is it possible to use a second network card in the ComfortClick server for communication with an additional KNX router? I’m supposed to control 4 villas. Each will have a separate network. But each villa must have access to additional IP router that will support external lighting (common garden for all villas).

Regards,

Grzegorz Kulinski

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Under review

LIBRARY ICONS NOT CORRECT

Oti Dénia 2 years ago in General updated by ComfortClick Support 2 years ago 1

Image 3924



Hello,
Recently I have noticed that there are some icons that are not integrated correctly in the visualization.
it can be fixed?

On the other hand, how do you make the line stroke change depending on the chosen color?
in the image some do and others do not
and if I edit an svg icon put that color so that it changes the same as the rest of the icons

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Mail when public IP change

Jose Jiménez 2 years ago in General updated by Oti Dénia 2 years ago 4

Hi everyone,

i would like to know if it's possible to receive a mail when the public IP of my installation changes.

Thank you 

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Answered

Frequently (daily) shut down of my JigSaw

Michiel Kenis 2 years ago in General updated by ComfortClick Support 2 years ago 1

The last few weeks, the issue on my Jigsaw is getting bigger every day.

Bottomline, I cannot connect to my JigSaw without having it restarted. The only way I'm able to restart the Jigsaw, is by disconnecting the device from power. After 10s, I'm able to connect again using bOS Config, the app or by local address.

I'm done shutting down and powering up the Jigsaw and I would like to figure out what's going on. Maybe there is a misconfiguration on my end or am I simply overloading the Jigsaw. Any help or insights will be appreciated on this.

I have:

- Connected my KNX installation

- Connected my SMA Inverter connected, processing data in real time on sun power

- Connected my Energy meter using a serial port, processing data in real time

- Connected my Hue (10 lights, 3 sensors) processing logic

- Connected my Easee loading station for my electric car

I do some real time processing and calculation for my Sun Power, consumed power, available unused power to be ported to my Easee loading station to power my car with Solar energy etc etc.

This requires data (every second from my Energy meter, every 15 seconds from my Easee installation and every minute a re-calculation send to my Easee). Is this too much?

In fact, how much is a JigSaw able to handle at the same time? After all, it's a computer and he has limits...

Answer
ComfortClick Support 2 years ago

Hello Michiel,

I am sorry that you are experiencing troubles with Jigsaw, could we get some more information about your server( Access ID or Serial number), please write a private support ticket: https://www.comfortclick.com/SupportTickets

Are you using the latest version of bOS, anything specific, when did the problems started?


Regards,

Matic

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Under review

upgrade

Giordano Olmi 2 years ago in General updated by Kristián Vojčík 2 years ago 7

Good morning,
I have a PC server with version 4.8.20 and I can't update it to the latest version.
I send the update and the server freezes and shows no signs of awakening.
I waited 30 minutes before restarting the PC.
What better procedure can I use to upgrade?

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Under review

Show Errors

Valentin Popa 2 years ago in General updated by ComfortClick Support 2 years ago 2

Hello

From time to time when I use client application I see some errors or pop-ups like in attached image.

Image 3692

Errors like this one I get it in windows and iphone client but all are working fine.

What is all about this kind of error and how I can ignore them?

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Consumption Report

nguyen nguyen 2 years ago in General updated by Jürgen Jürgenson 2 years ago 1

Hello Ad,

I have a question about data export, can you tell me is it possible to export data in Excell format on Bos?

Thanks & Best Regards,