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0
Under review

bug on z-wave associations screen

Francois Lesueur 5 years ago in Devices / Z-Wave updated 4 years ago 3

Hello, 

I upgraded to 

Since this upgrade, the Associations screen is not working anymore : when displayed, it's a completely blank screen : the existing associations are not displayed, and the usual buttons and tabs to manage associations even don't appear. It's a blank screen with only a border. 

This is a big problem as I cannot handle associations anymore. Any workaround about this ? Or quick fix ? 

Thanks, 

François 

0

Cyclical reloading configuration problem

Grzegorz Kulinski 5 years ago in bOS Configurator updated by Paul G 5 years ago 2

Hi everyone.

Does anyone know what is going on? New beta versions are being withdrawn from ComfortClick homepage. At the moment, version 4.7.20 is available. My system, edited in 4.7.24, went crazy - server was reloading configuration every few minutes. I did a downgrade to 4.7.23, unfortunately it didn't help. Yesterday I updated my program using version 4.7.18 of BOS Configurator and uploading program edited in version 4.7.22. The program started working properly ... until today (28/09) by 7:41 local time UAE (GMT + 4). From then server started reloading configuration every few minutes.

Today, at 9:28 local time UAE (GMT + 4), I made another backup of the program (which, apart additional log entries from night time, doesn't differ from the previous day's version). I performed restore configuration from files recorded yesterday and today. And on yesterday's backup server is stable, while today's backup is still reloading!

At the moment, I left configuration from yesterday to restore correct operation of the system. However, I suspect that tomorrow morning it will start cyclic configuration reloading :/

Does anyone have similar problems / symptoms?


Regards,
Grzegorz

0
Under review

Cyclical loading configuration problem

Grzegorz Kulinski 5 years ago in bOS Configurator updated by ComfortClick Support 5 years ago 3

Hi everyone.

On Thursday, 24.09 I made update to version 4.7.24. Ten hours later, problems with cyclic configuration upload began. Despite downgrade back to 4.7.23, the problem was not fixed. The system has practically stopped working as it reboots every few minutes: /

Does anyone have similar problems?

Logs:


[Reloading the application every few minutesuntil now]

Devices : 2020-09-26 08:09:00 : Event : Server : Configuration started.
Devices : 2020-09-26 08:08:58 : Event : General\Messaging : Email sending is disabled.
Devices : 2020-09-26 08:08:58 : Event : General\Messaging : SMS interface is disabled.
Devices : 2020-09-26 08:08:57 : Event : Server : Starting configuration.
Devices : 2020-09-26 08:08:49 : Event : Server : Loading configuration.

[Server was working fine]

Devices : 2020-09-25 11:07:17 : Event : Server : Configuration started.
Devices : 2020-09-25 11:07:16 : Event : General\Messaging : Email sending is disabled.
Devices : 2020-09-25 11:07:16 : Event : General\Messaging : SMS interface is disabled.
Devices : 2020-09-25 11:07:14 : Event : Server : Starting configuration.
Devices : 2020-09-25 11:07:06 : Event : Server : Loading configuration.

[Reloading the application every few minutes]

Devices : 2020-09-25 07:22:13 : Event : Server : Configuration started.
Devices : 2020-09-25 07:22:11 : Event : General\Messaging : Email sending is disabled.
Devices : 2020-09-25 07:22:11 : Event : General\Messaging : SMS interface is disabled.
Devices : 2020-09-25 07:22:09 : Event : Server : Starting configuration.
Devices : 2020-09-25 07:22:02 : Event : Server : Loading configuration.

[Server was working fine]

Devices : 2020-09-24 20:26:40 : Event : Server : Configuration started.
Devices : 2020-09-24 20:26:39 : Event : General\Messaging : Email sending is disabled.
Devices : 2020-09-24 20:26:39 : Event : General\Messaging : SMS interface is disabled.
Devices : 2020-09-24 20:26:37 : Event : Server : Starting configuration.
Devices : 2020-09-24 20:26:29 : Event : Server : Loading configuration.

[Server was working fine]

Devices : 2020-09-24 10:41:39 : Event : Server : Configuration started.
Devices : 2020-09-24 10:41:37 : Event : General\Messaging : Email sending is disabled.
Devices : 2020-09-24 10:41:37 : Event : General\Messaging : SMS interface is disabled.
Devices : 2020-09-24 10:41:35 : Event : Server : Starting configuration.
Devices : 2020-09-24 10:41:27 : Event : Server : Loading configuration.
Devices : 2020-09-24 10:41:04 : Event : Server : Stopping configuration.
Devices : 2020-09-24 10:41:04 : Event : Server : Stopping service.
Devices : 2020-09-24 10:41:04 : Event : Server : Running server update.
Devices : 2020-09-24 10:39:50 : Event : Server : Receiving server update. https://cccloudstorage.blob.core.windows.net/bosbeta/BOSServerSetup.msi

Regards,
Grzegorz

0
Under review

Sonos bug

Francois Lesueur 5 years ago in Devices / Sonos updated by ComfortClick Support 5 years ago 4

Hello,

The previous and next buttons are not working : nothing is happening. (If I'm using the Sonos App, I can go to previous / next track)

The Playlists and Favorites buttons are working on the Sonos predefined frame ; but when I want to use these functions on a dedicated button, it's not working : nothing is happening. 

I'm on Jigsaw KNX V4.7

0
Under review

GraphPlot object problem

Grzegorz Kulinski 5 years ago in bOS Configurator updated by ComfortClick Support 5 years ago 4

Hello All.

After the last update to beta version 4.7.24, the display of graphic objects has changed: flat, single-color buttons have been replaced into buttons with 3D effect with a color gradient. No object parameters are available that will allow programmer to revert to the previous (better ;)) display version.


Buttons from version 4.7.22 (flat buttons):

Image 2769

Buttons from version 4.7.24 (gradient buttons):

Image 2770

Additionally, from several versions (at least since beta 4.7.18) there was a problem with creating / editing a GraphPlot objects. Every editing attempt triggers an unhandled exception by BOSConfig.

Image 2771


Image 2773

Some detailed data from logger:


See the end of this message for details on invoking just-in-time (JIT) debugging instead of this dialog box.

************** Exception Text **************
System.NullReferenceException: Object reference not set to an instance of an object.
at BOSCommon.References.Common.ReferenceBase.GetObjectName()
at ComfortClick.Tasks.Config.DataLoggerEditors.PlotParametersForm.CheckIfCanBeAdded(ThemeObjectReference newCommand, ThemeObjectReference editedCommand)
at ComfortClick.Tasks.Config.DataLoggerEditors.PlotParametersForm.OnEdit(Object sender, EventArgs e)
at System.Windows.Forms.Control.OnDoubleClick(EventArgs e)
at System.Windows.Forms.ListBox.WndProc(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)

The log is very long (if needed, I can add it all).

Regards,
Grzegorz

0
Under review

Reconnection in every update

Doctore Esparta 5 years ago in bOS Configurator / Themes updated by ComfortClick Support 5 years ago 7

Hello

I understand that it will not be me alone, but since the update to version 4.7.0 every time an update is made to any object in the themes panels, the configurator reloads the connection with the server and the tree has to be redeployed to locate the panel and continue working.

Is this behavior normal?

0

Connect Jigsaw to Lan network via Wifi

Doctore Esparta 5 years ago in bOS Configurator updated 5 years ago 2

Good afternoon.

Has anyone managed to connect a Jigsaw to the lan network through the Wifi connection?

Unfortunately I cannot have a wired network and I have been trying to connect the Jigsaw through the Wireless network for some time but never find any network.

Thanks for your feedback.

Image 2651

0

Weather New API

Kristián Vojčík 5 years ago in bOS Configurator / Devices updated by Marian Badulescu 5 years ago 2

Hello.

Today I was trying to add weather but on openweathermap.org they change something and no longer it is possible to copy ID of the city from URL. Is there some workaround for it?

0

Dim Hue lights with KNX

Robin Green 5 years ago in Devices / HUE 0

Hi, 

I´m trying to dim my Hue lights with a KNX "one button dimming" sensor, but without any luck.

Is this at all possible, or am I wasting my time? 

Thank you, 

0

Jigsaw KNX

matej bregar 5 years ago in Devices / KNX updated 5 years ago 2

Hi there, I have Jigsaw installed and connected to KNX bus.

But since then whenever I try to set new KNX devices in ETS, I get error message "More than one device is in programming mode". I have to shutdown Jigsaw to assign an address to new KNX device.

Do I have to do some additional setup steps to connect Jigsaw to KNX, I guess it has to be something with Jigsaw being in programming mode?

Thank you for your help, Regards