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Under review

ComfortClick Server crash

Артём Хииску 5 years ago in bOS Configurator updated by ComfortClick Support 5 years ago 1

Hello Dear developer,

Yesterday I have received an issue. After adding to Images 2 new icons server was automatically restarted and after that it became like a new project with 0 files. There were about 185 knx devices added and 185 themes. I have created a backup 1 day earlier, 2 days earlier and 3 days earlier, but two latest backups are corrupted by something and this days I have completed a lot of important work. Is there any way to restore configuration or to repair my backups?

Best regards

Image 2187

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Error updating schedule status

SYSGLOB LDA 5 years ago in bOS Configurator 0

Hi Comfortclick.

If you creat a "Control" and insert a simple schedule, then in bos client when you try to simple turn on or off, the schedule status doenst update. It works (turn on and off) but the status dont. 

To see the status updating you need to leave the control and enter again.


Thanks. 

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Under review

New BACnet IP Driver

Nadim 5 years ago in bOS Configurator updated 5 years ago 7

Hello everyone.

installed new update with new BACnet driver 

the driver successfully finding devices but no readying points, how to read BACnet IP points?  

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Under review

Enabled or Disabled Control

Juan Morales 5 years ago in bOS Configurator updated 5 years ago 7

Hi.

In a previous version, a control could be put into active or non-active. In this most recent version, I can't find this setting.

Can somebody help me???

Thank you.

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Fixed

bOS 4.5.18 Scene unable to set other value than bool

Kristián Vojčík 5 years ago in bOS Configurator updated by ComfortClick Support 5 years ago 3

Hello. I ve got issue with scene where I cannot set other value in scene than boolean. I ve check in older version there was slider in let say int value but in current 4.5.18 it is missing or I am doing something wrong. Can you please help me?

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Counter log problems

hello I have made an analog log with a datapoint 13001 (total power consumed) and another one analog log with a datapoint 14000 (active power).
My client has asked me to change the two graphs to counter log. But I tried to make the change in many ways and the same values ​​received are not represented

Can you help me?
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Control PTZ camera Presets

Francisco Oliveira 5 years ago in Devices / Cameras updated by Ricardo Pinto | visiontech pt 2 years ago 6

On cameras with PTZ, there is a command to goToPreset. What parameters should I use?

I have several presets defined in the camera already, but its impossible to request it from bos.

Thanks in advance

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Under review

Where is the BACnet support

Phil Brown 5 years ago in bOS Configurator / Devices updated by ComfortClick Support 5 years ago 3

BACnet support is detailed on your website as being implemented . Why is it not available? This is fraud.

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Under review

IP Camera Not Streaming in bOS Client for iOS

Trimono Lda 5 years ago in Devices / Cameras updated by ComfortClick Support 2 years ago 5

I can see tre stream in Web Browser and in bOS CLiente for windows, but in iOS client it dont work

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Paradox Com port

DiLight-Smart Solution Ltd DiL 5 years ago in Devices / Other updated by Ricardo Pinto | visiontech pt 5 years ago 1

Hi, is anybosy knows if we can use the COM port in the PRT interface by COM to USB? as we dont have  a COM port in the server.

Regards,

Dor