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Under review

SMA cannot connect to Devices

Michiel Kenis 4 years ago in Devices / Other updated by Hüttl Thomas 3 years ago 11

When I want to connect my newly installed SMA Sunny Boy with the SMA integration, I get an unknown error. 

I provided the correct IP and password, but no luck there. 


When I click on "Get connected devices" I get a strange error, following a more generic error no devices are to be found. 

What am I missing here?

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and

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P.S.: I blurred some tokens, if they can be useful please let me know and I'll provide them to you.

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Under review

beta 4.7.27 controller change to indicator on manual style

Gruyère Energie SA 4 years ago in bOS Configurator / Themes updated by ComfortClick Support 4 years ago 1

Hello,

I try the beta 4.7.27 and in my visualization the controls that are configured in manual style become indicators and no actions are possible.

I must open the field template and close it for that working and appear on control style.

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Email notifications to multiple email addresses

Grzegorz Kulinski 4 years ago in Devices / Other updated by Ricardo Pinto | visiontech pt 4 years ago 4

Hello.

Is it possible to send email notifications to more recipients using one user profile? I have created a "Service profile" that several service technicians will have access to. Push messages can be configured so that each user (Service 1-4) receives notifications. Unfortunately, that kind of notifications come only in the case of an actively running "bOS Client" application and additionally they can be turned off from the phone menu, so the service technician may not read the service request in the push message form. The e-mail method is definitely more reliable, but I don't see the option of adding the e-mail address of each person assigned to a specific user profile.

Image 2816

Regards,
Grzegorz Kulinski

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HTTP device - command using headers not working

Calin Birtocean 4 years ago in Devices / Http updated 4 years ago 1

Hello,

I have been using the http device connecting to an API. 

All the commands GET/POST work properly as long as there is no header used.

For the commands GET/POST where header is required it stopped working and there is no value returned for the Response Data.

The parsing is UTF8 for encoding and JSON for type.

Trying to log and monitor, there is only the RunFunction but no ResponseData or StatusCode for the commands having the headers. 

Thank you,

Calin

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BACnet IP - problem with displaying variables

Grzegorz Kulinski 4 years ago in bOS Configurator / Devices updated 4 years ago 4

Hi.

I installed the latest Configurator in beta 4.7.25 and I have a problem with displaying variables on some objects. Analog variables are correctly displayed on objects with Control Type set as "Label". But when I connect analog variable to, for example, object with Control Type set as "UpDownSetter", a random value is displayed ("Setpoint temperature" button should display the value "13", but is display "18" despite the fact that the logger records value "13" all the time).
Binary variables are correctly written and displayed by the Logger, but a bit object with Control Type set to "Label" still displayed value "0".

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Image 2806


A similar visualization in another building (server in beta 4.7.20) works correctly.


Has anyone noticed this problem?

Regards,
Grzegorz

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Under review

Room Thermostat KNX

@Nea Smyrni 4 years ago in Devices / KNX updated by Fabien Fuster 4 years ago 11

Hi to everyone I am trying to make a room KNX thermostat visualization by using bOS. What I need to do is to control a fancoil and an underfloor heating /cooling valve as main system . First I want to have On/Off for the system. Second I need to turn the fan coil fans speed to automatic , and to manual mode if needed. Also If the the fan mode is to manual I want to control this in steps like fan 1 , fan 2, and fan 3 and back again to 0. Another thing I want to see every time the room's temperature. Also I want of course to change the setpoint of the room thermostat. From the visualization program I want to have Heating / Cooling to be changed (I noticed when I am changing the status from ETS from Cooling to heating mode the icon is changing the opposite I don't know why is this happening). I forgot to mentioned that when the setpoint is changing I want also the setpointing temperature changes to appear of course in the visualization program. Also I want o have the valve of the underfloor heating/cooling to be turn On or Off when the appropriate temperature is set (and see the status of course ) . Last but not least is the 3 modes I Comfort , Away , Night that I want to insert it to the visualization program.  I tried to insert at the beginning  the Room's temperature and it doesn't show me the correct number. Should I have to change it to another format or sometthing?

Image 2798

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Data logger problem

Grzegorz Kulinski 4 years ago in bOS Configurator updated 4 years ago 4

Hi.

When I try to add next variable or edit that has already been added, Bos Configurator generates an error. It appears in version 4.7.18 as well as after updating to 4.7.20.

Image 2797


Some solution?

Regards,
Grzegorz

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Under review

GC disconnection

Francois Lesueur 4 years ago in Devices / Global Caché updated by ComfortClick Support 3 years ago 12

Hello,

I've got several GC modules on several bOS systems. 

On all of these systems (Grinder, Jigsaw KNX, Jigsaw Z-Wave) the GC gets sometimes disconnected, at random. Sometimes it reconnects in a matter of seconds ; sometimes it doesn't reconnect and the only solution is to disable and then re-enable the device, or to restart bOS. 


1st question : is there any ways to fix that ? 


2nd question : I can make a test before using GC to check if it is connected or not. But then what can I do ? It seems that it is not possible by program to disable a device, or to restart bOS. Is that correct ? Any other solutions ? 


Thanks,

François 

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Under review

WOL - Shutdown - magic package - wake on lan - sleep

Paul G 4 years ago in bOS Configurator updated 3 years ago 15

Hi,

The bOS comes with a function to remotely shut-down, sleep or wake a computer, however it is unclear which methid it uses, as it has ramifications on network or operating system

Method 1 - bOS generates a operating system shutdown command, e.g. shutdown /s /m \\myremotePC /t 5

Method 2 - bOS generates an actual LAN network message and drops it on the network

As the bOS method does not seem to work, have tried multiple things, in order to ring-fence the possible root causes. Can you please confirm which method bOS uses to leverage remote switch-on/sleep of computers pleasE?

Thanks,

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"Restart On Retriger" task

Grzegorz Kulinski 4 years ago in bOS Configurator / Tasks updated 4 years ago 11

Hi everyone.

I would like to understand how the "Restart On Retriger" function in task "Program" works. I need to run "Program" depending on the change of motion sensor violation bit. I have quite long time delays inside "Program" (between 15 and 45 minutes), so it is very important that at each change of the motion sensor violation (change from 0 to 1 or vice versa) my program is interrupted and restarted. How should "Restart On Retriger" be set in this case? On False or on True?

Regards,
Grzegorz