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Under review

alexa

Pedro Morais 4 years ago in Devices / KNX • updated by Jürgen Jürgenson 4 years ago • 2

2 weeks ago I have done my setup with Alexa. All works fine.

Today the Light turned on without any command.

I'm wondering if there are any security breaches with the Alexa echo.

Any hints?

Under review
ComfortClick Support 4 years ago

Hello,

could be a glitch in the system somewhere, could be within the alexa as well, there were no breaches with alexa as far as we've heard.

Best regards.

Jürgen Jürgenson 4 years ago

Alexa added a new feature - Smart alarm/guard or smth see if you have enabled it. Then this may have switched your lights on.

Is your away lighting disabled? It has a feature where it mimics light switches to fool the burglars.

Customer support service by UserEcho