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Under review

Multi room audio

A. R. 4 years ago in General updated by ComfortClick Support 4 years ago 2

maybe any advice on what sound systems to use with Comfortclick integration (or no integration), Sonos alternatives ?

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Calculation - to the power of...

Dejan Recek 4 years ago in bOS Configurator / Devices updated 4 years ago 2

I have a problem calculating correct value from Modbus registers of my device where decimal places are implemented by scale factor which is the power of 10. 

EG: if actual DC voltage is 50.45V the DC voltage register reads 5045 and DC voltage scale factor register is -2 which translates to 5045*10E-2=50.45
Unfortunatelly the scale factor keeps changing in regard to actual value so fixed scale factor is not an option.


A "dirty" workaround is with a program activated on change of either register values and then calculating via if-then method but it is inefficient and clumsy could be a source of error if program is interrupted.

Is there any other way to do exponentiation in a calculation like i.e.: number ^ exponent = ...

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Under review

SMA cannot connect to Devices

Michiel Kenis 4 years ago in Devices / Other updated by Hüttl Thomas 3 years ago 11

When I want to connect my newly installed SMA Sunny Boy with the SMA integration, I get an unknown error. 

I provided the correct IP and password, but no luck there. 


When I click on "Get connected devices" I get a strange error, following a more generic error no devices are to be found. 

What am I missing here?

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and

Image 2828

P.S.: I blurred some tokens, if they can be useful please let me know and I'll provide them to you.

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Under review

beta 4.7.27 controller change to indicator on manual style

Gruyère Energie SA 4 years ago in bOS Configurator / Themes updated by ComfortClick Support 4 years ago 1

Hello,

I try the beta 4.7.27 and in my visualization the controls that are configured in manual style become indicators and no actions are possible.

I must open the field template and close it for that working and appear on control style.

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account

léglise grégory 4 years ago in General updated 4 years ago 0

hi
1) since yesterday I can't find the data concerning my

controller on my account of your site ?.

2) a security message appears "invalid certificate"
3) suddenly impossible to link the alexa application with comfortclick
anyone have this problem? thank

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Under review

Alexa/Google Home impossible to reconnect

De Landtsheer Vekeman-Marcelis 4 years ago in General updated by De Landtsheer Michael 4 years ago 4

Hello, since yesterday it's impossible to use Alexa or Google Home.

Impossible also to grant acces again ont both.

Anyone else have the same problem? or any idee how to grant it again?

Thanks and best regards.

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Email notifications to multiple email addresses

Grzegorz Kulinski 5 years ago in Devices / Other updated by Ricardo Pinto | visiontech pt 4 years ago 4

Hello.

Is it possible to send email notifications to more recipients using one user profile? I have created a "Service profile" that several service technicians will have access to. Push messages can be configured so that each user (Service 1-4) receives notifications. Unfortunately, that kind of notifications come only in the case of an actively running "bOS Client" application and additionally they can be turned off from the phone menu, so the service technician may not read the service request in the push message form. The e-mail method is definitely more reliable, but I don't see the option of adding the e-mail address of each person assigned to a specific user profile.

Image 2816

Regards,
Grzegorz Kulinski

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HTTP device - command using headers not working

Calin Birtocean 5 years ago in Devices / Http updated 4 years ago 1

Hello,

I have been using the http device connecting to an API. 

All the commands GET/POST work properly as long as there is no header used.

For the commands GET/POST where header is required it stopped working and there is no value returned for the Response Data.

The parsing is UTF8 for encoding and JSON for type.

Trying to log and monitor, there is only the RunFunction but no ResponseData or StatusCode for the commands having the headers. 

Thank you,

Calin

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BACnet IP - problem with displaying variables

Grzegorz Kulinski 5 years ago in bOS Configurator / Devices updated 5 years ago 4

Hi.

I installed the latest Configurator in beta 4.7.25 and I have a problem with displaying variables on some objects. Analog variables are correctly displayed on objects with Control Type set as "Label". But when I connect analog variable to, for example, object with Control Type set as "UpDownSetter", a random value is displayed ("Setpoint temperature" button should display the value "13", but is display "18" despite the fact that the logger records value "13" all the time).
Binary variables are correctly written and displayed by the Logger, but a bit object with Control Type set to "Label" still displayed value "0".

Image 2805


Image 2806


A similar visualization in another building (server in beta 4.7.20) works correctly.


Has anyone noticed this problem?

Regards,
Grzegorz

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Font style?

nadeem sadyia 5 years ago in General 0

Hello everyone,

It will be easier if we can link the object's fonts used in a page to a font style so you could have many main font styles and we can change all fonts  Appearance used in the page at once by changing the font style it uses.

From what i can see now is few preset font styles we can't change there properties and we have to manually select all the objects then pick new style!.