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Under review

Cannot connect to Jigsaw

Monse Martinez 7 years ago in bOS Configurator updated by ComfortClick Support 7 years ago 1

I'm trying to connect from my computer to the Jigsaw by bOS configurator but I get: "Can not connect with the profile. Profile key does not match the server key. Possible security violation.". Tried removing the device from the configurator and adding it again but I got the same. I also tried stopping the server, removing the Building folder from the Comfortclick folder in C: and starting all over again but it did not work again. Can you please help me?

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Under review

Grinder dosen't start¡ After lost the power in the instalation grinder not charge the files off windows. How can resolve that please?

Jordi 7 years ago updated by ComfortClick Support 7 years ago 1

There are a chipset insaid the grinder to upload a new OS. 

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Under review

On Local Network value is always TRUE

Fernando Castellar 7 years ago in bOS Client updated by ComfortClick Support 7 years ago 3

Hello! I'm trying to use the "On Local Network" value to let the server know if I'm at home (and switch on/off automaticallythe climate system). But the value is always TRUE, even if I'm connected to the server by 4G. I use Android app, and the "Online" value works fine.

I connect to the app by the Access ID, who is set to Dynamic IP for the external connection. I have no problem to access inside or outside my network, but the value is always TRUE. Does it work ok in other devices? Thank you!

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connect an eBus-ethernet interface

Mecat SAS 7 years ago 0

hallo

i have a VMC equipped with an ethernet interface.

i can give you operating instruction about its tcp-ip protocol .

my idea is to connect it trough your mod bus device, buti tried without success.


the device is connecyed but parameters can't be read or written....


i would be pleased if you can check the instructions to understand if my idea can be implemented


thanks 


regards 



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Under review

License revoked after register

Fernando Castellar 7 years ago in bOS Server updated by Ahmed Ali 2 years ago 4

Hello! I was trying to try the free license and I registered my controller. But I couldn't assign the dynamic ip (ports are opened, but it says server couldn't do it.. don't remember the message), so I tried to disconnect and connect again to set it again. It asked me to register the controller again, so I removed the first one and registered it again, and when I tried to load it with the Configurator, I got a "License revoked". I don't know why it asked me to register the same controller again... but I'm sure it's my fault. How can I get back my free license? Thank you!

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Under review

KNX ETS file

Andrea Pedrotti-Ferrari 7 years ago in Devices / KNX updated by ComfortClick Support 7 years ago 2

I've received a ETS file but the extension is *.knxproj

How can I convert this in a esf file?


Thank you 


Andrea

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HEX tof TEXT

imperialbms 7 years ago in Devices / Basic 0

Jestem nowy i mam problem z wyświetlaniem aktualnego tekstu ze wzmacniacza DENON AVR. Tekst jest wyświetlany tylko w formacie HEX, czy wiesz, ile wartości można przekształcić w tekst?A.

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Under review

Machine ID is change. After Upgrade bOS

sutin piyayodilokchai 7 years ago in bOS Server updated by waller bean 5 years ago 4


Hello,


I upgrade bOS Server + bOS Config + bOS Client  from 4.1.0  to 4.3.6  in PC.


After upgrade  in bOS Configurator it show not register and Machine ID is change.

  I try register but it show already register.

I uninstall all and start version 3.0.76 and up to 4.1.0   and copy backup  license.bin   

It have same problem(Machine ID is change)



Could you help ?

Thank you

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Under review

3D floors map

Andrea Pedrotti-Ferrari 7 years ago in bOS Configurator / Themes updated by ComfortClick Support 7 years ago 1

Hello


Is it possible to know with which software do you have created the 3D maps of floors in your examples?


Thank you so much and kind regards


Andrea

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Variable Cylic Sending of Commands

Lee Douglas 7 years ago in Devices / Http updated by Ricardo Pinto | visiontech pt 7 years ago 4

To reduce traffic, I generally set commands to send cyclically at around 5 minute intervals.

In certain circumstances, I would want to "boost" that to get 30 second responses temporarily to closely monitor conditions.

Is there a way to Send Cyclically on a variable time period?