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Yale Zwave door lock device problem

Muthu N 6 years ago in Devices / Z-Wave 0

the door look discovered as a "entry lock " but Info and settings are empty I can configure anything 
Please help me on this

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Modbus integer - scaling value

Davorin Vuga 6 years ago in Devices / Modbus updated 6 years ago 3

Dear,


we try to connect Modbus TCP/IP thermostats with ComfortClick. All works OK.


We want to ask, how we can scale ratio of the holding register?

We have the value of the set temeperature, which needs to be scaled by 0.02 (or divided by 50).

If we use the "calculation" function, it is works for the input register (read), while the holding register is a problem because it is a read/writte.

so please help us.


regards


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Index was outside the bounds of the array

Francois Lesueur 6 years ago in Devices / Z-Wave updated 6 years ago 2

Hello,


I'm using old Fibaro Z-Wave modules. They are included into the Z-Wave controller without any issues, but the parameters are not populated automatically. So, I have to add them manually. 


Sometimes, this is working fine ; some other times, I'm getting the "Index was outside the bounds of the array" message when I'm trying to set a parameter. (Reading parameters work fine.)


Example with a Fibaro FGS221 for which I added parameter 14 only (switch type) ; I can't modify this parameter, which is quite a problem as it means that I cannot control correctly the relay with the switch.


Thank you for your help,

François 


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Under review

bOS configurator bug

Marco Magnani 6 years ago in bOS Configurator updated by ComfortClick Support 6 years ago 1

Dear support,

I see the following bug: in the bOS configurator I have the following enum descriptions: Scheduler, Manual and Sensor.


Image 1350


Instead when I use the App on my iPhone in the selection menu I see Auto, Manual and Sensor.


Image 1351


Even I rename the Scheduler in the bOS configurator in the App client the name doesn’t  change (the system keeps the first name that I assigned: Auto)

Can you fix it, please?


Marco

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Configurator Aborts on Alexa Command

Tom Kessler 6 years ago in Devices / Other updated 6 years ago 9

I've moved my BOS system from desktop to a Intel NUC server and apparently messed things up in the process.  I've reinstalled BOS a couple of times with some Modbus I/O, that part working fine.  Then I added my Alexa Appliance back in.   But when I give a command, Alexa says not responding, then Configurator aborts and won't allow me a log in again.   Here's a video...  How do a complete clean reinstall or otherwise fix this?


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Wrong ID

Hi,

Why do I get this in the Lisence line?


Image 1325

For a moment it returned to "Free (1/1 users)", but now it is back to Wrong ID

Regards
Michael

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Under review

opening iOS app from boss

luca di giorgio 6 years ago in Devices / Other updated by Jürgen Jürgenson 6 years ago 2

hallo 

watching your webinar, i tried to connect an android and iOS app with boss

The app is milestone mobile for ip cameras


no matter with android 

the setting is  : program  com.milestonesys.mobile , the app opens 


with iOS the setting is correct : apple.com/it/app/milestone-mobile/id498447321?mt=8

but i'm connected with the app store, then i've to open the app and then it runs.


Is there an url command to open the app without using the app store?


Regards

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Ip Camera Wanscam URL Settings

Michael Kanellias 6 years ago in bOS Configurator updated by Tilen Suhadolnik 6 years ago 1

Good afternoon,


In the bOS Help, IP camera page, in the Wanscam example, please replace :81 with [:PORT]


Regards

Michael

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SCENE Group Address not visible after importing

Sneha V 6 years ago in Devices / KNX updated by De Landtsheer Michael 6 years ago 1

Hello,


I tried importing KNX Group Address of 'Scene' which is 0/0/3 1 Byte Scene Control but it is not visible in the ComfortClick project. 


Steps followed were as follows:

1. Import KNX Group Addresses from XML file.

2. Define Datapoint type.

3. Select "Next".

4. I get the status as 'Imported Selected Tags'

5. While defining Template, that tag is not visible.

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Under review

Sun related schedules

Jose Joaquin Ros Alarcon 6 years ago in bOS Configurator / Tasks updated by Paul G 3 years ago 3

Hi!!

Is there any options to make Sun related Schedules? I mean, to run a schedule when the sun sets, or rises. I know we have the Sun events, and they can be used in Programs, but our clients uses to configure theirselves the scenes and schedules, because it's very easy for them and comfortable for us, but they can't touch the programs.


They use to ask us for schedules "when the sun sets" or "when the sun rises", but I think we have no way to use Sun events on the schedules.


Do you think it could be interesting to develop as a Parameter of the Time Events on the Schedules? It could give the chance to set the time related to day or night events.

For example, in the time field to set 01:00 (1 hour), and in the parameters set "Before sunset" or "after day time", kind of.. It'd be very interesting.


Maybe there's a way and I just don't know it, I apologize in this case not to know how.

Thank you very much!!

Best regards

Fernando