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Under review

Gateway connection lost.

DIMITRIS GIOUSIS 3 years ago in bOS Configurator updated by ComfortClick Support 3 years ago 1

Hi,

does anyone know why my Bos server pop up a message to the main screen of the visualization that says: ''Gateway connection lost. Could not resolve host gateway''. Also, although i have connection with server ( i can control my lights and make remote programming) this server in my account seems to be offline. Only this. All others are  online.

Thank you 

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Why can an Analog Log not handle negative values?

Pascal Platteel 3 years ago in bOS Configurator updated 3 years ago 2

I am using the Analog Log to create trend graphs and keep track of history data. But I noticed that the Analog Log does not store negative values! Any negative value is stored as 0.


Is this a bug or done intentional? I would like to log negative numbers. Or am I doing something wrong here?

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Under review

GUI glich bOS Configurator 4.9.0

Pascal Platteel 3 years ago in bOS Configurator updated 3 years ago 5

Small glitch in bOS Configurator in the Value TAB. You can see the values from the Settings TAB. This occures throughout the program. 

Occures in Windows 11 and Server 2022. 

Image 3521

Image 3522

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Under review

MQTT bug Internal Broker IP address

Pascal Platteel 3 years ago in Devices / Other updated 3 years ago 5

When setting-up MQTT and setting Internal broker to TRUE, then the local IP address is used of the client that is running the bOS Configurator (in my case my laptop). This is the wrong IP address and can not be changed! 

It should be the IP address of the bOS Server. 

When setting-up MQTT from the bOS Server, then the IP address is correct.

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Under review

Import of new KNX objects report that they already exists using bOS 4.9.0

Pascal Platteel 3 years ago in Devices / KNX updated by matej bregar 3 years ago 19

Using version 4.9.0. When importing new KNX data through xml file, the import tool shows that these objects already exists. But in reality they don't. Import does go smooth using export data from ETS6. 

Image 3509

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Buttons on dashboard not refreshing when using scenes

Nathan Meinck 3 years ago in bOS Configurator / Tasks updated by anonymous 3 years ago 6

If I manually change the light status (on/off or brightness) the button shows correct status on the dashboard, however when using a scene to control the light(s) the button / dimmer doesn't refresh and therefore shows incorrect status. This becomes confusing for the user as it's showing the wrong status of the devise.

Should I be using the 'request values' function in the associated scene to force the update?

When I used 'request values' for 6 devises (lights) in a program and triggered it when the scene was activated it did what I expected which was update the dashboard, however it was extremely slow and therefore is not an acceptable solution.

What's the best practise solution for this scenario?

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Under review

Where can I download old versions of bOS Configurator

Francois Lesueur 3 years ago in bOS Configurator updated by ComfortClick Support 3 years ago 3

Hello, 

I have some servers that are using older version of bOS Configurator. 

bOS configurator will download the correct version, but once logged out, it doesn't keep that old version. And each time I connect it will have to download the old version. 

Is there a way I can download an old version so that it connects directly and doesn't have to download the version ? 

Thanks 

François 

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Analog Log - BOS calculated values seem weird

Paul G 3 years ago in bOS Configurator 0

Hi,


A very simple KNX device sending a value every 20 secs, is put into an analog to pain a curve, however, BOS does not seem to calculate properly the values, e.g. Mx value written to database today  is 7.79 (as per screenshot), however, the calculated value "Day max" is shown as 4.0 (as per screenshot). When the graph is painted on a screen the situation is further funnier, as max values painted doe not correspond when jugglign between the Hour, Hour, Month views (i.e. if the hour max value within the running month is 4, the month max value withint the running month is lower than that)

Any thoughts?

Data on the database of the analog log 

Image 3500


Calculated values by BOS

Image 3499

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Under review

new value in Analog Log

Krzysztof Szczepański 3 years ago in bOS Configurator updated by ComfortClick Support 3 years ago 4

Could you please add the value "Last value written to database" to the Analog Log in future bOS releases?

Thank you :)

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Under review

Can't connect to Jigsaw CC-J-2

Ricardo Durão 3 years ago in bOS Configurator updated by ComfortClick Support 3 years ago 2